Just a phone call with Jason to withdraw some capital. Very easy to talk too. He stayed on call with through the whole process which was very helpful and had great patience dealing with my concerns
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Se mer
Företaget har svarat
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere. Ed... Se mer
Företaget har svarat
i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Se mer
Företagsinformation
Om Intertrader
Skrivet av företaget
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Kontaktuppgifter
10 Lower Thames Street, EC3R 6AF, London, Storbritannien
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Utmärkt
258 omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Joe rundle is excellent
Joe rundle is excellent. Quick and efficient with desired results.once I had correspondence with Joe my issue was sorted promptly. All praises no complaints. He will be my point of contact going forward. Thank you Joe
20 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words! We're thrilled to hear that Joe was able to assist you quickly and efficiently. Providing excellent support is our priority, and we’re glad he made a positive impact on your experience.
If you ever need further assistance, don’t hesitate to reach out. We appreciate your trust in us!
a withdrawal trouble resolved
I was having trouble with withdrawal request and but it's been resolved. Thanks to Joe for the help and follow up to ensure I got my money.
17 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
We’re delighted to hear that your withdrawal issue was resolved and that Joe was able to assist you! Providing great support and ensuring our clients have a smooth experience is our priority.
If you ever need further assistance, feel free to reach out. We appreciate your feedback and your trust in us!
I previously had an issue whereby I…
I previously had an issue whereby I could not withdraw my money from the platform (I migrated from Avatrade).
This issue took several weeks until eventually I got a call from the company and they were able to finally fix the issue for me in less than 3 hours. Although it was frustrating at first, I'm glad this was finally resolved and I have since gotten my money back. Thank you Intertrader!
17 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for sharing your experience! We’re sorry for the initial delay with your withdrawal, but we’re glad our team was able to resolve it for you. We appreciate your patience throughout the process and are happy to hear that everything was sorted out.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help!
IL BROKER MIGLIORE
Lavoro nel trading oramai da anni, ho avuto a che fare con numerosi broker, uno peggio dell’altro! Circa 2 anni fa approdo in Intertrader e finalmente la svolta: ottimo customer service, ottima piattaforma, spread e swap in linea con il mercato se non meglio. Sono successi un paio di incidenti di percorso (chi non li ha!) per motivi prettamente tecnici, e anche in questo caso non si sono nascosti dietro un dito! Ha sempre risposto, hanno sempre rispettato i tempi di risoluzione, e sono sempre stati super veloci nella risoluzione. Conclusione, ho trovato il broker perfetto che non lascerò mai!
17 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
Grazie mille per la tua recensione e per la fiducia che hai riposto in noi! Siamo felici di sapere che la tua esperienza con Intertrader sia stata positiva e che il nostro customer service e la piattaforma abbiano soddisfatto le tue aspettative.
Apprezziamo la tua comprensione per i piccoli inconvenienti tecnici e siamo lieti che il nostro team sia sempre riuscito a risolverli in modo rapido ed efficace. La tua soddisfazione è la nostra priorità e siamo orgogliosi di averti con noi.
Se hai bisogno di qualsiasi supporto in futuro, non esitare a contattarci. Siamo sempre qui per te!
This company must be avoided
This company must be avoided. Totally fraudulent. My account was migrated through Avatrade but this group is a total joke. Customer service do not answer. Account managers are pointless. Do not use this company at all. Thomas Magen is a fraud and wont answer to pocket your money. AVOID AVOID
Please do not listen to their so called response, no one answers at the customer service email address. A really fraudulent company. Read all the reviews
1 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
We’re sorry to hear about your frustration with the migration from AvaTrade and your experience with our customer service. We understand how important it is to get timely support, and we truly regret any difficulty you've had in reaching us.
We want to resolve your concerns as quickly as possible. Please send your account details to support@intertrader.com or reach out via the live chat on www.intertrader.com so our team can review your case and assist you directly.
We appreciate your patience and the opportunity to address this matter for you.
Svar från Intertrader
We’re sorry to hear that you haven’t received an update on your withdrawal request. We understand how important this is to you, and we want to resolve it as quickly as possible.
Please contact our support team at support@intertrader.com with your account details so we can look into this matter immediately and provide you with an update.
We appreciate your patience and look forward to assisting you.
They have taken away my money with wrong information
Couple of years ago I have opened up an account with this company and I have mentioned to customer service agent that my only purpose is making profit by arbitrage.But the agent has given me a wrong information and the account has nothing to do with arbitrage.It was completely different investment method about spread etc.which I have no experience at all.and all of my money almost £500 disappeared in minutes.I have emailed them so many times but all they have done was ignore me ,my complaint and my money loss.I am writing everybody to know this company has no work ethics so stay away from them.They have purposely given me wrong information and took my money with this trick.I have never got my money back.
24 februari 2024
Omdöme utan inbjudan
Svar från Intertrader
We’re truly sorry to hear about your experience and understand how frustrating this must have been for you. At Intertrader, we take transparency and client communication very seriously, and we never want any of our customers to feel misled.
We would like to investigate this matter further and see if there’s anything we can do to assist. Please reach out to our support team at support@intertrader.com with your account details, and we’ll make sure your concerns are reviewed as a priority.
Your trust is important to us, and we appreciate the opportunity to look into this for you.
I made a mistake making a withdrawal…
I made a mistake making a withdrawal and Andrew from customer support actually reached out to me via phone and guided me to fix it. That's 10/10 customer service you wouldn't find anywhere else
20 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received from Andrew. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Customer service is excellent
Customer service is excellent ! They delt with query very well and provided solutions. Very helpful and supportive.
Thank you team.
20 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Intertrader will proactively support you to succeed
Intertrader are proactive in making sure you get everything you need and succeed as a trader. I spoke with Andrew today and we discussed my recent migration to Intertrade. He addressed my queries and provided me with the support I requested for within minutes, exceeding my expectation!
20 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received from Andrew. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
I spoke to Mario today regarding…
I spoke to Mario today regarding withdrawing funds from the InterTrader account. He made it very clear and simple. I'm a migrated AVA client. I used to withdraw money directly to my bank account, but the process is different at InterTrader. It can only be done through a wire transfer. Unfortunately, it's all AVA problems. lastly, I can say that Mario was a helpful person.
18 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for sharing your positive experience with Mario. We greatly appreciate your feedback and are pleased to hear about the insightful discussions you've had with our team.
Account fully restored
I could somehow not trade on my account and I called customer service. I had a good experience overall. Many thanks Michalis poullados for your quick action.
Hopefully I will not encounter any issues mentioned by others with regards to withdrawals but I also understand that there are generally unforeseen issues with migrations which I believe the guys are working hard to resolve.
14 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback. We’re pleased Michalis could assist you promptly. Our team remains committed to ensuring a seamless experience. If you need any further support, we’re here to help.
Cannot get back money
I have withdrawal request pending for a month. No one reply email or live chat! What can I do??
Update on 13 Feb 2015:
I have sent email again with this screenshot but still no one reply. All support team are on leave during migration? And no one explain what migration is ongoing and the impact on original clients. How can the clients trust in this company on the way how this company treat the clients!
15 januari 2025
Omdöme utan inbjudan
Svar från Intertrader
We sincerely regret any inconvenience you’ve experienced. Our team is fully committed to supporting all users throughout the migration process. Please share your details with us or reach out directly, and we will prioritize reviewing your request to ensure a swift resolution.
Looks like ive been scammed for my…
Looks like ive been scammed for my money
Like otheres transfered over,avatrade wasnt much better i couldnt get my funds from them either
*Update -
I made a withdrawal request, they cancelled it, my money has dissapeard from my balance and the company have opened trades on my account without my permission, effectively losing all my money, i am disgusted and upset that i was allowed to be scammed by avatrade.
10 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
We understand your concerns and want to assure you that we are here to help. Our team is fully committed to assisting all users throughout the migration process. Please reach out to us with your details, and we will review your case promptly to ensure the best possible resolution.
Intertrade Avatrade conspiracy
Hi,
I am having exactly the same problem like Claire and Antony.
Keep away from this company as much as possibly can.
I am now seriously considering a legal action. Whatever it takes.
11 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
We take all concerns seriously and are here to assist you. Our team is fully committed to supporting users through the migration process. Please provide your details or reach out to us directly so we can review your case and work toward a resolution as quickly as possible.
Great Customer Service
A few teething issues with the migration from Ava but it got sorted. Had a call from the CEO to put things right which was a nice touch, so I'm confident in their customer service moving forward.
10 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Claire,
Thank you for your feedback! We appreciate your patience during the migration from AvaTrade and are glad to hear that your concerns were addressed. It’s great to know that our team, including our CEO, could assist you and provide reassurance.
We’re committed to delivering excellent customer service, and we’re always here to support you. If you ever need any further assistance, don’t hesitate to reach out.
Just migrated from Avatrade.
Just migrated from Avatrade.
And so far not received any reply to my messages.
I am baffled with the positive comments here and wonder if genuine?
I do not have access to my funds and had no contact from intertrader and left in the chat for more than 10 hours with no answers.
Please let me know how you have manage to get access to your account.
Finally got a reply thanks to Michalis Poullados at intertrader.
Took time but should now be resolved, hence my move from 1 to 4 stars.
Thank you
3 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
We understand your frustration and are here to support you. Our team is dedicated to resolving any issues following the migration. Please provide your details or contact us directly, and we will ensure prompt assistance to help you regain access to your account and resolve any concerns."
Great Company Intertrader!
I just got helped by the CEO of the company,Joe!He is an amazing guy,very helpfull and very confident about their platform!
6 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words! We’re delighted to hear that Joe was able to assist you and provide the support you needed. We appreciate your feedback and are here to support you every step of the way!
Everything sorted from me main man
After the migration from AVA to this there were some issues but after a phone call and speaking to Joe R ( CEO ) of the company he sorted everything out for me and he was very helpful, great knowledge and everything is working fine now.
Thank you
Ollie Marku
5 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Good experience with customer service…
Good experience with customer service thanks so much for your help Michalis poullados.
5 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service."
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.