Just a phone call with Jason to withdraw some capital. Very easy to talk too. He stayed on call with through the whole process which was very helpful and had great patience dealing with my concerns
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Se mer
Företaget har svarat
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere. Ed... Se mer
Företaget har svarat
i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Se mer
Företagsinformation
Om Intertrader
Skrivet av företaget
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Kontaktuppgifter
10 Lower Thames Street, EC3R 6AF, London, Storbritannien
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Utmärkt
258 omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a very good first time experience…
I had a very good first time experience with intertrader customer services. I would like to thank Michalis for his patience and much needed help in guiding me through my issues in moving over from Avatrade to Intertrader. Top marks. 👍
4 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
The most efficient service ever experienced!
The phone was answered immediately...the first company I've dealt with since 1998 that has done that :-). Joe solved my problem in 2 minutes 16 seconds. Unbelievably efficient. I wish Joe would work for all the Utility companies as well!
4 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Its a great company
Inter trader they have excellent customer service .
When I call them less than one minute MR Joe picked up the phone and they sort out my problem .
Thank you very much for excellent customer service.👍
3 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Abbas,
Thank you for your kind words!
We’re delighted to hear about your positive experience with our customer service team. Providing prompt and efficient support is our priority, and we truly appreciate your feedback.
If you ever need assistance, we’re always here to help.
Best regards,
InterTrader Team
Joe helped me a lot and the service has…
Joe helped me a lot and the service has always been great with intertrader. The platform easy to use and withdrawals are very fast
3 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Wahid,
Thank you for your wonderful feedback!
We’re so glad to hear that Joe was able to assist you and that you’ve had a great experience with our platform and fast withdrawals.
We truly appreciate your support and are always here to help whenever you need us.
Best regards,
InterTrader Team
Svar från Intertrader
Dear AK,
We’re sorry to hear that you're experiencing issues with the app. Our team is here to assist you and resolve this as quickly as possible.
Please contact us at so we can reach out directly and help you get things working.
Best regards,
InterTrader Team
Migration from Ava Trade seems to have…
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere.
Edit 3.2.2025 After a call from the CEO, I can say that I am more than happy with the resolution offered. I can see that technical changes have clearly been made in the background too as evidenced by new server login details, so I would expect that the trading conditions have been sorted for all migrating clients. I would certainly consider InterTrader again going forward on the basis of how this issue was dealt with.
3 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Anthony,
We truly appreciate your feedback and are glad to hear you’re satisfied with the resolution. Your trust means a lot to us, and we’re always here to assist you whenever needed.
Thank you for considering InterTrader—we look forward to serving you again in the future.
Please your migration from avadetrade…
Please your migration from avadetrade is going horribly wrong for me. Kindly help restore my trades. They are all closed.
I had the above issue. I was very disturbed but by this evening, the team have been helpful to understand and investigate the issue and gotten the situation resolved. Intertrader, the place to be. Why trade with another broker and have a poor support team. Intertrader, you surpass them all.
3 februari 2025
Omdöme utan inbjudan
Svar från Intertrader
Dear Isaac,
Thank you for your understanding and patience during this process. We’re glad to hear the issue was resolved to your satisfaction.
Providing exceptional support is always our priority, and we truly appreciate your kind words.
If you ever need assistance in the future, we’re here for you!
Best regards,
InterTrader Team
Broker estremamente professionale
Broker molto professionale,dopo qualche giorno di problemi,ha risolto tutto e in più senza dover fare nulla mi sono stati accreditati tutti i soldi delle operazioni in corso.Consiglio assolutamente questo broker per la professionalità
14 oktober 2024
Omdöme utan inbjudan
Svar från Intertrader
Grazie per il suo feedback. Siamo lieti di sapere che ha apprezzato la nostra professionalità e che i problemi sono stati risolti in modo soddisfacente. La sua fiducia è per noi molto importante, e siamo sempre impegnati a offrire il miglior servizio possibile. Grazie per consigliarci!
Excellent costumer service, thanks Mario!
Thank you very much for your help today Mario! I was unable to login to my account on the phone and iPad and I couldn’t find out why. Mario has been really helpful and he has managed to sort the problem out very quick.
Excellent costumer service. Anna
25 april 2024
Omdöme utan inbjudan
Svar från Intertrader
Dear Anna,
Thank you very much for your kind words and positive feedback. We are thrilled to hear that Mario was able to assist you promptly and effectively. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help!
Svar från Intertrader
Thank you for your positive feedback. We're glad to hear that you are satisfied with our service. If you need any further assistance, please don't hesitate to reach out.
Great customer service from Marios T - Thank you
I used to regularly trade on the intertrader platform and really liked the ease of use. I took a long break from trading for a few years and my account was deactivated. I recently reopened my account and Marios T was so lovely at helping me reopen my account and answering my questions. He was proactive at phoning me and emailing me to ensure I had filled in the questionnaire and uploaded all the necessary ID documents. He also arranged for my balance from my old account to be transferred to my new account - so a big thank you for your support and efficiency and taking care of customers.
19 april 2024
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words and for sharing your experience. We're delighted to hear that Marios T provided you with excellent service and helped you smoothly reopen your account. Your satisfaction is our priority, and we're glad to have been able to assist you.
If you have any further questions or need additional support, please don't hesitate to reach out.
First class broker
First class broker, Erika is so kind anf helpful, she really knows her job. Very trustworthy company and their resources are unique.
17 april 2024
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your fantastic feedback. We're thrilled to hear that Erika has been so kind and helpful, and that you find our resources unique. Your trust in our company means a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
L'aiuto di un problema per il pagamento
L'assistente è stato eccezionale e il servizio è il Top
18 april 2024
Omdöme utan inbjudan
Svar från Intertrader
Grazie mille per il suo commento positivo. Siamo lieti di sapere che ha trovato il nostro assistente eccezionale e il servizio al top. La sua soddisfazione è molto importante per noi.
Se ha bisogno di ulteriori assistenze, non esiti a contattarci.
Experienced and helpfull customer…
Experienced and helpfull customer support is what makes Intertrader my number one provider. From my experience Intertrader offers the best value for money - low spreads on variery of markets including currencies, indices, commodities and shares. Execution is seamless even at busy and volatile times such as news release. They have MT5 platform together with a web based one both working well. Withdrawals are quick and they do not charge for this. I close positions before midnight so I don't pay any swap charges at all. If needed I trade futures offered by Intertrader for long term trades - again no swaps paid. Good hassle free deal for serious traders
6 december 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Stephen,
Glad to hear Intertrader's support and services have been top-notch for you. Our low spreads across diverse markets, seamless execution even during busy times, and hassle-free withdrawals seem to make trading a breeze. Thanks for sharing your positive experience!
Regards,
Intertrader Team
Intertrader is one of the best brokers…
Intertrader is one of the best brokers I have used l and my primary provider. I am glad to use them - execution is super fast and I trade with confidence that i can get in and out of a trade whenever i want at the exact price requested. They are regulated and i have found their customer service especially efficient and resolving queries very fast. Fast withdrawals and deposits with zero charges. I don't often leave reviews but for Intertrader i have to. They are great
10 oktober 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Ricardo,
Thank you for sharing your positive experience with Intertrader. We're delighted to be your primary provider, and we're thrilled that you appreciate our fast execution, efficient customer service, and quick, cost-free withdrawals and deposits. We truly value your feedback and will continue to provide you with an excellent trading experience. Thanks for choosing Intertrader!
Regards,
Intertrader Team
Quickly solved my problem
Was able to quickly solve my problem about opening a chart on my screen
3 oktober 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Daniel,
We're glad to hear that we could swiftly resolve your issue with opening a chart on your screen. If you ever need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!
Regards,
Intertrader Team
I am a day trader
I am a day trader and i have adopted a diversified trading strategy with trading both manually and via a robot that was developed for me. If i get it wrong the robot covers me and when we both have a good trading day the profit generated is especially good. Over the years I have tried number of providers as for my robot to generate profitable trades it requires precise pricing with no requires and little or no deviation from the fair market price. It is Intertrader that has delivered this with best execution that is also accurate and persistent. Client services team are also very knowlegeable and helpfull. Once i had my price feed frozen, my account manager George looked into it and it turned out that my recently installed anti virus system was blocking the price feed and once we adjusted the settings it was all sorted. A tested trustworthy provider, Intertrader
26 september 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Cristian,
We're thrilled to be your trusted partner in your day trading journey! It's great to hear that Intertrader has consistently provided the precise pricing and execution you need for your diversified trading strategy, whether manual or automated. We're also pleased that our client services team, especially George, could assist in resolving the price feed issue swiftly. Your trust and satisfaction mean a lot to us, and we'll continue to deliver the high-quality service you've come to expect. If you have any more questions or feedback, don't hesitate to reach out. Happy trading with Intertrader!
Regards,
Intertrader Team
Good service
Friendly, genuine, intelligent support team who is always on stand by mode to assist traders and go the extra mile resolving queries instantly. Feedback is listened to and taken into account when updates are performed - it is so satisfying to work with a broker and staff who are smart enough to listen to their traders and Intertrader indeed makes a difference in this respect. A reputable provider that cares about clients. For this reasons i choose Intertrader
20 september 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Miguel,
Thank you for your kind words and for choosing Intertrader as your provider! We're thrilled to hear that our support team has been friendly, genuine, and responsive, always willing to go the extra mile to assist you. We highly value your feedback and are committed to improving our services based on your input. Your satisfaction and trust in us mean a lot, and we'll continue to work hard to meet and exceed your expectations. We're proud to be the broker you've chosen!
Regards,
Intertrader Team
They say that a trading plan is as…
They say that a trading plan is as sucessful as the tools in place to execute it and therefore I am blessed to have found Intertrader. Account manager George and the whole team are spot on! I feel that I have finally managed to unleash my trading potential and capitalize on it. With Intertrader behind my back i am ready to take the bull by the horns and beat the market on every trading session - american, europen and asian!
18 september 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Luis,
We're thrilled to hear that you've found success with Intertrader and that our team, including George, has been instrumental in helping you unleash your trading potential. Your determination and our support make a formidable combination. We're here to continue providing you with the tools and assistance you need to navigate and excel in various markets. Best of luck with your trading journey, and thank you for choosing Intertrader!
Regards,
Intertrader Team
Quick and helpful response.
13 september 2023
Omdöme utan inbjudan
Svar från Intertrader
Dear Prem,
We're glad to hear you found our response quick and helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out. Your satisfaction is important to us!
Regards,
Intertrader Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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