Just a phone call with Jason to withdraw some capital. Very easy to talk too. He stayed on call with through the whole process which was very helpful and had great patience dealing with my concerns
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Se mer
Företaget har svarat
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere. Ed... Se mer
Företaget har svarat
i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Se mer
Företagsinformation
Om Intertrader
Skrivet av företaget
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Kontaktuppgifter
10 Lower Thames Street, EC3R 6AF, London, Storbritannien
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Utmärkt
258 omdömen
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Some issues but resolved well
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually showed as a loss with -££.
Had an email from them and phone call, which I did have to follow up twice but situation was corrected within 24hrs.
Pavlo and Cem were most helpful staff.
8 juli 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for sharing your experience. We’re glad to hear that although you encountered some issues, Pavlo and Cem were able to assist you and resolve everything promptly. We appreciate your patience and understanding throughout the process.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Had an issue with a withdrawal as I…
Had an issue with a withdrawal as I ticked the wrong box. Cem, swiftly sorted it out and expedited the payment. I am very grateful.
4 juli 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback! We're glad to hear that Cem was able to quickly resolve the withdrawal issue and get everything sorted for you. We’ll be sure to pass along your appreciation to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
THEY DO NOT COMPLY WITH THE REGULATOR'S RULES
I opened the account a few days ago and it was activated and verified correctly.
I sent all the documentation to be reclassified as an elective professional and suddenly they closed my account, without reason (account previously active and verified).
I sent a first negative feedback here, then they asked me to do a second verification and the account was reactivated.
Now I ask again (as is my right established by the regulator) to be reclassified as an elective professional and I am told no, without specifying the reason.
I would like to emphasize that the criteria for being an elective professional are established by the regulator, not by the broker who cannot oppose my request. THEY ARE THEREFORE CONTRACTING A RULE OF THE REGULATOR.
It seems that this broker has a lot of problems lately judging by the feedback. Account 150743
3 juli 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your detailed feedback. We understand your frustration regarding the elective professional classification process and appreciate the opportunity to address your concerns.
While the criteria for elective professional status are indeed defined by the regulator, brokers are required to assess each request carefully and ensure that all conditions—both objective and subjective—are fully met before reclassification. This process includes a regulatory obligation to assess whether the client truly understands the risks and has the appropriate experience to waive certain retail protections.
Please note that eligibility does not guarantee automatic approval. We are committed to acting in accordance with both regulatory standards and our internal compliance obligations.
We would be happy to provide further clarification specific to your case. Please contact us at support@intertrader.com or via live chat on www.intertrader.com, referencing your account number (150743), so our compliance team can follow up with a detailed explanation.
We appreciate your patience and are here to assist you.
Best regards,
The Intertrader Team
support for transfer and withdrawal
I had a very good experience with the support team, especially with Mr. Cem, who explained the issues to me and quickly resolved all my requests with courtesy, patience (given my limited knowledge of English), and expertise. Well done!
3 juli 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your wonderful feedback! We’re delighted to hear that Mr. Cem provided you with such helpful and courteous support. It’s great to know he was able to assist you clearly and patiently — especially given the language barrier.
We’ll be sure to pass on your kind words to him. If you ever need further assistance, don’t hesitate to reach out — we’re always here to help!
Best regards,
The Intertrader Team
Savvas was extremley helpful in setting…
Savvas was extremley helpful in setting up live account for me
1 juli 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind feedback! We're glad to hear that Savvas was able to assist you with setting up your live account. We’ll be sure to pass along your appreciation to him.
If you need any further support, we’re always here to help.
Best regards,
The Intertrader Team
Yes 👍 prompt and quick response from Mr…
Yes 👍 prompt and quick response from Mr Cem email.
Good stuff folks.
Thank you,
Jct
26 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your kind words! We're glad to hear that Cem provided you with a prompt and helpful response. We'll be sure to share your feedback with him.
We appreciate your support and are always here if you need anything else.
Best regards,
The Intertrader Team
User friendly
The platform is easy to navigate. Cem replied timely about my concern on my bank statement.
21 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback! We're pleased to hear you find the platform user-friendly and that Cem was able to respond promptly to your concern.
We’re always here to support you—don’t hesitate to reach out if you need anything else.
Best regards,
The Intertrader Team
Inter trader 6 volte più alto rispetto alla media occhio !
Veramente un broker inaffidabile non lo consiglio a nessuno!!! 1350 punti di spread sul DAX e 1430Punti sul NASDAQ 6 volte in più rispetto alla media e 60 punti di spread sull'oro ovvero il doppio rispetto alla norma !!! questo si chiama truffare le persone così puoi solo che perdere soldi.
come se farli nel trading già fosse facile
... .
Sconsigliatissimo attenti ragazzi vi metto le commissioni anche mentre fate trading!
19 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
Grazie per aver condiviso il tuo feedback. Ci dispiace sapere che la tua esperienza non sia stata soddisfacente e comprendiamo le tue preoccupazioni riguardo agli spread e ai costi di trading.
Teniamo a precisare che gli spread possono variare in base alla volatilità del mercato, alla tipologia di conto e alle condizioni di liquidità in tempo reale. Non applichiamo costi nascosti: tutte le condizioni di trading, inclusi spread e commissioni, sono chiaramente indicate sul nostro sito e disponibili prima dell’esecuzione di ogni operazione.
Siamo sempre disponibili a verificare nel dettaglio eventuali anomalie: ti invitiamo a contattarci a support@intertrader.com o tramite la live chat su www.intertrader.com con i dettagli del tuo conto, così potremo esaminare il tuo caso.
Apprezziamo il tuo feedback e restiamo a disposizione per chiarire ogni dubbio.
Cordiali saluti,
Il Team di Intertrader
SCAPPATE!!
Ho depositato poco, per valutare il broker.
Ho realizzato un EA che sfrutta volumi, collegato alla mia piattaforma volumetrica Atas, e statistica con una intelligenza artificiale.
Il conto aperto non aveva commissioni, era incluso nello spread. Ad un certo punto le ultime 2 operazioni mi trovo 20E fissi di commissioni!!
Visto questo ho deciso di prelevare.
Ma oltre al danno la beffa, stanno trattenendo i miei soldi da 15 giorni con la scusa di "revisione conto" STATE ALLA LARGA
16 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
Ci dispiace sapere che la tua esperienza non sia stata positiva. Prendiamo molto sul serio ogni segnalazione e vogliamo chiarire quanto prima la situazione.
Le commissioni applicate possono variare in base al tipo di conto e agli strumenti utilizzati. Saremmo felici di verificare nel dettaglio il tuo caso per capire l’origine dei costi da te segnalati.
Per quanto riguarda il prelievo, comprendiamo la tua frustrazione. La revisione dell’account è una procedura standard in alcuni casi specifici, ma non dovrebbe causare ritardi prolungati. Ti invitiamo a contattarci all’indirizzo support@intertrader.com o tramite la live chat su www.intertrader.com fornendo i tuoi dettagli, così potremo dare priorità alla tua richiesta.
Grazie per aver condiviso il tuo feedback. Siamo a disposizione per aiutarti.
Cordiali saluti,
Il Team di Intertrader
Waiting for my withdrawal already for…
Waiting for my withdrawal already for 12 days!!!
On their website it`s stated that all withdrawals will be processed same day!
MT5 account 101384
UPDATE:
Finally my WD request was processed! THX!
UPDATE:
Requested another WD and again already one week is over and it was still not processed!!
12 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for your feedback, and we sincerely apologise for the delay in processing your withdrawal. We understand how frustrating this must be, especially when expectations are clearly stated on our website.
Your MT5 account (101384) has been noted, and we will escalate this internally to ensure your request is reviewed and processed as a priority. For any additional updates, please contact us at support@intertrader.com or via the live chat at www.intertrader.com so we can keep you informed in real time.
We appreciate your patience and are committed to resolving this for you as soon as possible.
Best regards,
The Intertrader Team
Thieves!! This is the worst broker ever!!
This is the worst broker ever!!! They stole my money. I deposited 500USDT from my crypto wallet. And saying they don’t receive the money. But I send the transaction also but they didn’t believe it. This is my experience. I will never get closer to these peoples. And still asking more to deposit to the account again. So I will get the 500usdt I lost. They don’t even have any shame. My advice there are more great broker than this. This is a scam. People who steal our hard earned money. I would give -5 star for this broker .
6 juni 2025
Omdöme utan inbjudan
Svar från Intertrader
We’re very sorry to hear about your experience and take these claims seriously. Please note that Intertrader does not ask clients to deposit additional funds in order to recover previous transactions—this is not part of our policy or practice.
If you have made a deposit and believe it has not been credited, we would like to investigate it immediately. Kindly send your transaction hash (TXID) and account details to support@intertrader.com or contact us via live chat at www.intertrader.com so we can look into this and clarify the situation.
We are committed to transparency and client security, and we will do everything we can to resolve this fairly.
Best regards,
The Intertrader Team
Svar från Intertrader
We’re sorry to hear that your experience with our customer service did not meet your expectations. We’re always working to improve and would appreciate the opportunity to understand what went wrong.
Please feel free to contact us at support@intertrader.com or via the live chat on www.intertrader.com, so we can look into this and assist you directly.
Best regards,
The Intertrader Team
Real Broker for Real traders
This broker is transparent and supportive to traders and not trading against them.
My experience with customer service via email and verbally has been excellent .
They are polite, considerate and act promptly to resolve any issues.
I would recommend them any time and to any serious trader.
Keep it up please!
22 maj 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a positive experience with our team and that you value our transparency and support.
Providing a reliable and trader-focused service is exactly what we strive for, and it's rewarding to know we're meeting those expectations. We'll continue working hard to support you and all serious traders.
If you ever need anything, we're just a message away.
Best regards,
The Intertrader Team
Had a problem with platform rang for…
Had a problem with platform rang for help spoke to a man called Mario nice and polite and sorted out my problem easily
Thanks Mario
24 april 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you so much for your kind feedback! We're really pleased to hear that Mario was able to assist you promptly and professionally. We'll be sure to pass your appreciation on to him.
If you need anything else in the future, don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Avoid at all costs
Another week of non - communication / false information. Reached out as advised through Trustpilot response (it's the only way they do respond) to be fobbed off once again. Numerous people now "on the case" but no withdrawal payout, and worse - no explanation of any problem or issue. Personal replies " I promise I will deal with this" unsigned, no name or contact! No response to emails, phone line rings out constantly at all times of the day. Live chat don't respond at all. Trades closed without notice or warning (losses) and unable to recoup balance. Don't touch.
22 april 2025
Omdöme utan inbjudan
Svar från Intertrader
We're genuinely sorry to hear that you're still experiencing difficulties and understand how distressing this ongoing situation must be.
Please rest assured that your case has not been ignored. We acknowledge the delays and inconsistent communication, which are not reflective of the standard of service we aim to provide. We understand that you’ve been given multiple assurances, and we apologise if these have felt empty or unresolved.
To ensure a clear and direct resolution, we kindly ask you to reach out one more time to support@intertrader.com with your account details, referencing this review. Alternatively, please use the live chat at www.intertrader.com, where our team can prioritise your case. If your case is already being handled, we’ll make sure the appropriate member of the team contacts you directly and clearly explains the next steps and any outstanding issues.
Thank you for your continued patience — we’re committed to resolving this for you.
Sincerely,
The Intertrader Team
Oggi voglio fare un ringraziamento.
Oggi voglio fare un ringraziamento.. in tanti anni di trading ho collaudato diversi broker ma a oggi il migliore tra tutti è Intertrader. Puntuali, precisi, grazie
9 april 2025
Omdöme utan inbjudan
Svar från Intertrader
Grazie di cuore per le tue parole! Siamo felici di sapere che la tua esperienza con Intertrader sia stata positiva e che ci consideri il miglior broker tra quelli con cui hai lavorato.
La puntualità e la precisione sono valori fondamentali per noi, e sapere che li hai riconosciuti ci motiva ancora di più a mantenere alti i nostri standard.
Restiamo sempre a tua disposizione,
Il team di Intertrader
Ho avuto un'esperienza estremamente…
Ho avuto un'esperienza estremamente positiva con Intertrader, ho notato la loro professionalità e disponibilità.
Assistenza clienti eccellente,trasparenza nelle transazioni, pagamenti puntuali.
In conclusione, consiglio vivamente Intertrader a chiunque sia alla ricerca di un broker affidabile e competente. La mia esperienza è stata molto positiva e continuerò a utilizzare i loro servizi in futuro!
2 april 2025
Omdöme utan inbjudan
Svar från Intertrader
Grazie mille per la tua recensione positiva! Siamo felici di sapere che hai avuto un'ottima esperienza con Intertrader e che il nostro team di assistenza clienti, la trasparenza e la puntualità nei pagamenti abbiano soddisfatto le tue aspettative.
Il nostro obiettivo è offrire un servizio affidabile e di qualità, e sapere che continuerai a utilizzare i nostri servizi ci rende molto orgogliosi. Se hai bisogno di ulteriore assistenza, non esitare a contattarci.
I feel compelled to share my deeply…
I feel compelled to share my deeply concerning experience with Intertrader, which I believe reveals a serious breach of trust and questionable business practices. My problem began with a mishandled account transfer from AvaTrade, resulting in financial losses. These losses were the result of a failure to transfer my open positions from Avatrade, which resulted in being out of the market.
To compensate, Intertrader initially agreed to credit my account with approximately £27,000. However, this is where the situation deteriorated significantly. Bryan Kelly, UK Group Chief Operating Officer, intervened and has since subjected me to undue pressure to reverse this agreed-upon compensation.
This pressure is unacceptable. I negotiated in good faith, believing Intertrader would honour its commitment. To add to this pressure, Intertrader has now placed a block on my account, effectively holding my funds hostage. This action demonstrates a blatant disregard for their own agreement and a willingness to penalise clients for their own errors. Intertrader’s actions amount to what I can only describe as financial bullying.
Intertrader's actions raise serious questions about their integrity and trustworthiness. Potential customers should be aware that this company is willing to renege on agreements and restrict access to client funds when it suits them. I strongly advise extreme caution when dealing with Intertrader.
UPDATE 10.04.25: Intertrader asked me to reach out to them. So I did, four days ago. But they have not replied. Any genuine financial services company would have replied by now.
I feel that people should also know:
"The Financial Services Commission (Gibraltar) has fined two locally registered investment companies over a quarter of a million pounds for not demonstrating ‘effective control and management’ and ‘falling below the regulatory standard required,’ during the period April 2021 to May 2024.
Alvar Financial Services Ltd has agreed and accepted to pay a penalty of £186,038.52 . . . "
26 mars 2025
Svar från Intertrader
Thank you for your feedback. We understand that you are already in discussions with our team regarding your concerns, and we appreciate your patience as we work toward a resolution. Our goal is to ensure fair outcomes for all our clients, and we remain available to assist you further.
If you require any additional support, please do not hesitate to reach out to us directly at support@intertrader.com or via the live chat on www.intertrader.com.
EMAILING ME EVEN I DONT REGISTER ON THEIR WEBSITE
MARKED AS SPAM ON MY EMAIL NOW. I NEVER REGISTERED ON YOUR WEBSITE
1 april 2025
Omdöme utan inbjudan
Svar från Intertrader
We take privacy and data protection very seriously. If you are receiving emails from us without having registered, please contact us at support@intertrader.com or via the live chat on www.intertrader.com so we can investigate and ensure you are removed from any mailing lists.
We apologize for any inconvenience caused and appreciate your patience as we look into this matter.
Mario resolved a cash withdrawal issue.
Mario addressed a issue regarding a cash withdrawal promptly and I was happy with the resolution. He has addressed other issues in the past swiftly.
21 mars 2025
Omdöme utan inbjudan
Svar från Intertrader
Thank you for sharing your experience! We’re glad to hear that Mario was able to resolve your withdrawal issue promptly and that you’ve had positive interactions with him in the past. Providing swift and reliable support is our priority, and we appreciate your trust in us.
If you ever need further assistance, don’t hesitate to reach out.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.