The glass art I purchased is well made, vibrant, and has an excellent wall mounting system. The element that appears to give it the standoff from the wall is a small ~0.5 inch cube stuck on the back i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Très beau cadre mais photo de présentation sur le site trompeuse. Effectivement le cadre paraît plus epais sur les photos du site internet. Donc trop chère ça serais judicieux de précisé l'épaiss... Se mer
Företaget har svarat
These pictures are gorgeous we now own 9 and ordering another . We get so many compliments they are sleek, clean and very study shined lime glass darker area also . Beautiful
Företaget har svarat
I'm very pleased with the professional and exceptional work these guys do. I've only ordered custom glass pieces, and each time I have not been disappointed. I will continue to use them as my custom... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We, as Insigne Art, are a group of people full of passion about beautiful living spaces. We believe only one piece of thing can change all atmosphere of living areas and the atmosphere of living areas can change your mood. So what we are doing is really matters! Whatever you want, whenever you want; we are here to serve you. Find your style among thousands of our great designs and let the rest to us!
Kontaktuppgifter
RÉVAY KÖZ 4 , Budapest, Ungern
- contact@insigneart.com
- www.insigneart.com
4,3
Utmärkt
61 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
3 ème tableau de verre
3 ème tableau de verre , une première pour moi chez insigneart , franchement pas de regret , j'ai encore 2 tableaux à choisir , c'est ici sans aucun doute
finition , fixation rien à dire
Je recommande cette entreprise
4 december 2025
Svar från Insigneart
Merci beaucoup pour votre merveilleux retour et pour vos 5 étoiles !
Nous sommes ravis d’apprendre que votre troisième tableau de verre vous plaît autant que les précédents. Votre satisfaction concernant la finition et le système de fixation nous fait vraiment plaisir.
Savoir que vous continuerez à choisir vos futurs tableaux chez nous est la plus belle récompense pour notre équipe. Merci pour votre confiance et votre recommandation.
Nous restons toujours à votre disposition et avons hâte de vous accompagner dans vos prochains choix de décoration.
Avec toute notre gratitude,
L’équipe Insigne Art
Colis enfin reçu après moultes échanges via Trustpilot.
Je n'ai toujours pas reçu mon colis.
Alors que j'ai reçu un message de livraison.
Merci de réagir ici.
Avez vous seulement un numéro de contact.
Et pourquoi j'ai reçu un SMS me disant que mon colis est livré le 04/12/2025 entre 8h et 12h50?
Reponse du 09/12/25
Mon colis est livré enfin aujourd'hui.
Et ce n'est pas grâce à l'amabilité de votre service client.
Vous êtes d'un désagréable étonnant.
Je vous rappelle quand même que lorsqu'un client commande sur votre site vous êtes responsable du transport.
Et comme on peut le voir aucun mot d'escuse de votre part.
Je mettrai 3 étoiles parceque le produit est bien.
1 december 2025
Svar från Insigneart
Cher client,
Nous tenons à préciser que vous ne nous avez contactés par aucun de nos canaux de communication concernant votre livraison. Il n’y a aucun retard dans le processus d’expédition. Votre numéro de suivi — envoyé automatiquement par notre système à chaque étape de votre commande — indique que votre colis est toujours en cours d’acheminement et livré par FedEx.
Publier un avis 1 étoile affirmant que « l’article n’a pas été livré » alors que l’envoi est encore dans les délais normaux de livraison est malheureusement injuste et trompeur. Selon les informations de suivi, votre commande devrait être livrée à votre adresse dans les prochains jours.
Nous vous prions de bien vouloir retirer cet avis inexact. Dans le cas contraire, vous risquez de désinformer d’autres clients, ce qui constitue un acte diffamatoire.
Merci de votre compréhension.
Edit1: Les délais de livraison estimés et les notifications sont gérés par FedEx, et non par nous. Ces délais sont susceptibles de changer. Veuillez rédiger votre avis pour FedEx, pas pour nous !
Edit2: Votre commande a été livrée aujourd'hui. Nous vous demandons de modifier ou de supprimer votre avis négatif (1 étoile). Merci.
Toller schneller Service super Bilder…
Toller schneller Service super Bilder gute Qualität alles Top
6 oktober 2025
Svar från Insigneart
Vielen lieben Dank für Ihr tolles Feedback! Es freut uns sehr, dass Ihnen unsere Bilder und der Service gefallen. 😊
Beautiful Wall Art
I was a little apprehensive about ordering from insigneart at first as the products were coming from Turkey. However having read many positive reviews I decided to go ahead. I ordered on a Friday and was amazed that the package arrived the following Monday. The picture is stunning and looks fantastic on my wall. It was very well packaged. Would not hesitate to recommended and will be shopping with this company again.
5 september 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear DW,
Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that your artwork arrived so quickly and safely, and that it has found a perfect place on your wall.
Your kind words about our packaging, service, and quality mean a lot to our team. We truly appreciate your trust in choosing us, and we look forward to creating more beautiful pieces for your home in the future.
With gratitude,
The Insigne Art Team
Professionelle Arbeit
Professionelle Arbeit, super schnell, Top Qualität, sehr gut verpackt!
Gerne wieder!
22 augusti 2025
Svar från Insigneart
Vielen Dank für Ihr wunderbares Feedback! 🙏✨
Es freut uns sehr, dass Sie mit unserer schnellen Lieferung, der Qualität und Verpackung so zufrieden sind. Wir freuen uns schon, Sie bald wieder bei uns begrüßen zu dürfen!
Herzliche Grüße,
Ihr Insigne Team
alles top sieht super aus super…
alles top sieht super aus super qualität
support ist 1 a
5 september 2025
Omdöme utan inbjudan
Svar från Insigneart
Vielen Dank für Ihr tolles Feedback! 🥰
Es freut uns sehr zu hören, dass Sie mit der Qualität unserer Produkte und unserem Support so zufrieden sind. Ihre Zufriedenheit ist für uns die größte Motivation.
Herzliche Grüße,
Ihr Insigne Team
Sehr zufrieden
Sehr zufrieden. Das Bild hat sehr gute kräftige Farben. Sagenhaft schnelle Lieferung! Am.2.9. bestellt, am 4.9. geliefert mit DHL
4 september 2025
Svar från Insigneart
Vielen herzlichen Dank für Ihre wunderbare Rückmeldung! 🌟
Es freut uns sehr zu hören, dass Sie mit der Qualität und den Farben unseres Bildes so zufrieden sind und die Lieferung so schnell bei Ihnen eingetroffen ist.
Wir wünschen Ihnen viel Freude mit Ihrem neuen Kunstwerk und stehen Ihnen jederzeit gerne wieder zur Verfügung.
Herzliche Grüße
Sehr schönes, farbenfrohes Bild
Das von mir bestellte Bild sieht sehr gut aus - genau wie im Internet. Es wurde gut verpackt und pünktlich geliefert. Alles bestens!
18 augusti 2025
Svar från Insigneart
Liebe Barbara,
Herzlichen Dank für Ihre freundliche Rückmeldung! Es freut uns sehr zu hören, dass Ihnen das Bild genauso gut gefällt wie im Internet dargestellt und dass Lieferung sowie Verpackung zu Ihrer Zufriedenheit waren.
Ihre Zufriedenheit ist für uns die größte Motivation, und wir hoffen, dass Sie lange Freude an Ihrem neuen Kunstwerk haben werden.
Vielen Dank für Ihr Vertrauen in uns!
Mit freundlichen Grüßen
Quality, well packaged, will buy again
These are the most quality pieces I’ve ever seen. The coloring is great, they are easy to hang and are well supported. The shipping was quick and the artwork was well packaged.
I I’m definitely gonna be buying more from them.
1 augusti 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear Shawn,
Thank you so much for your kind words! We’re thrilled to hear that you are happy with the quality, packaging, and shipping of your artwork. Your satisfaction is our top priority, and your feedback truly motivates our team to keep delivering the best.
We look forward to creating more beautiful pieces for you in the future!
Warm regards
We received the product very quickly…
We received the product very quickly and it is beautiful, absolutly perfect !
14 augusti 2025
Svar från Insigneart
Thank you so much for your kind words! We’re delighted to hear that your artwork arrived quickly and that you find it absolutely perfect. Your satisfaction means the world to us, and we look forward to creating more pieces you’ll love in the future.
Everything Great (-:
Everything Great (-: Great experience from ordering to packaging & communication with delivery. Ordered Jesus glass art. The image & colours R amazing, on line photos, don’t do it justice. Would highly recommend insigneart (-; would add photo but can’t see option…
18 juni 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear Peter,
Thank you so much for your wonderful feedback! 🌟
We are delighted to hear that you loved your Jesus glass art and that the colors and details exceeded your expectations. It makes us very happy to know that the whole process — from ordering to delivery — was smooth and satisfying for you.
Your kind words mean a lot to our team, and we truly appreciate your recommendation. We look forward to creating more art pieces that will bring beauty to your home.
Warm regards
Purchased spices glass wall art from…
Purchased spices glass wall art from this company. Product and service quality were excellent. Shipment was fast and keeped me updated 😊. Recommend this company to anyone who interested in good quality wall decor items.
10 mars 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear Thomas,
Thank you very much for your kind review! 🌟
We’re so glad to hear that you enjoyed your Spices glass wall art and that both our product and service met your expectations. It’s wonderful to know the fast shipping and updates made your experience even better.
We truly appreciate your recommendation and look forward to serving you again with more unique wall art pieces in the future.
Warm regards,
sehr glücklich und zufrieden
von Anfang bis Ende alles super, übersichtlicher und freundlicher Kundenservice, hervorragend
28 januari 2025
Svar från Insigneart
Lieber Smith,
Vielen Dank für Ihre wunderbare Rückmeldung! 🌟
Es freut uns sehr zu hören, dass Sie von Anfang bis Ende zufrieden waren und unseren Kundenservice als übersichtlich und freundlich erlebt haben.
Wir schätzen Ihre Worte sehr und freuen uns darauf, Ihnen auch in Zukunft einzigartige Glaswandkunst anbieten zu dürfen.
Herzliche Grüße,
Great company with amazing…
This is a great company with amazing founders. I have known them for 15 years, they do nothing but work to perfect their business. Way to go guys!
7 januari 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear Gamze,
Thank you so much for your kind words and support! 🌟
It means a lot to hear that our dedication and hard work over the years is appreciated. We are truly grateful for your continued trust and encouragement, and we’ll keep striving to deliver the best in wall art.
Warm regards
Absolutely love it
Bright and nice colors, great quality. The shipping packaging was remarkable. Would
reccomend to everyone.
2 januari 2025
Omdöme utan inbjudan
Svar från Insigneart
Dear Yusra,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you loved the colors and quality of your artwork, and that the packaging and shipping met your expectations. Your recommendation means a lot to us!
Warm regards
Terrible company that thinks consumer rights don't apply to them
I purchased 3 glass wall art prints from this company. The images on their website made the prints look more vibrant than they actually are in real life. One of the prints still looks good enough, though, only because of its solid black background. The other 2 prints look lower quality than expected.
I emailed them to return 2 items and received no reply in 24 hours. I then opened a case in PayPal. They then responded to me outside of PayPal telling me there would be a 20% restocking fee. Just for any future buyers, please be aware the restocking fee is illegal and they cannot charge this, irrespective of what their terms and conditions state.
They are currently doubling down on their restocking argument, but obviously they can't win as PayPal, Small Claims, Trading Standards and Citizen's Advice will all be on my side, as the law is the law.
I'd give them a wide berth, they have competitors that are easier to deal with and don't try to break statutory consumer rights.
Update:
As the seller has recently responded, I shall explain what actually happened. I made contact with Citizen's Advice and was ultimately called by trading standards who then contacted the seller.
I did receive a refund, However, I had to cover postage for something that was of inferior quality to the images on their site. This of course does not meet UK or EU consumer law.
The seller then contacted me and then ultimately TrustPilot asking for my review to be taken down. TP did briefly remove my review, but I got in touch with them and provided email evidence of all communications, including those from CAB. The TP integrity team ultimately reinstated my review, as I had proven everything I said to be true.
Just because I received a refund minus return postage (I'm still out of pocket on that) does not change my experience. The items did not "pop" as they appear on the website and I had to argue my case to get a refund. Had I not fought for my refund and involved external agencies, the seller would still be illegally charging restocking fees.
There 8s nothing "Bad faith" about my review. TP relies upon the integrity of customers, they primarily allow these reviews without supporting evidence. I provided supporting evidence and my review was reinstated.
It took time and effort to get a refund, it took additional time and effort to communicate with CAB, TP and Trading Standards. I did this to ensure future customers are not cheated out of illegal restocking fees.
After all of that effort, I am still out of pocket for returning the items, as I had to pay postage. I couldn't be bothered to argue any more.
Take from this what you will. I'm not the only negative review.
2 december 2024
Svar från Insigneart
Dear Darren,
We would like to clarify that your concerns were fully addressed and resolved according to your requests. The relevant refunds and adjustments, including the applicable fees, were processed as promised. Despite our efforts and clear communication, you chose not to update or correct your review.
Our team made multiple attempts to engage with you constructively and resolve any issues, always maintaining a positive and cooperative approach. Unfortunately, your continued negative statements and refusal to acknowledge the resolution indicate a bad-faith approach rather than a reflection of the actual service provided.
We remain committed to customer satisfaction and transparency, and we hope future interactions can be handled more collaboratively.
Update:
Explanation According to UK and EU Consumer Law:
Distance Selling and Consumer Rights (Distance Selling Regulations / Consumer Contracts Regulations):
If a customer exercises their “cooling-off” right (wants to return a product without reason, usually within 14 days), they are generally responsible for the return shipping costs.
The seller is not obliged to cover return shipping, but this must be clearly stated in the contract or terms and conditions beforehand.
Faulty or Defective Products:
If a product does not meet the quality specified in the contract or advertisement, meaning it is faulty or misdescribed, the consumer is not required to pay for return shipping. In this case, the seller is obliged to refund the full price of the product and cover the return shipping costs.
Under UK and EU law, if the product is faulty or defective, the seller must cover all associated costs.
Restocking Fee:
Charging a restocking fee for faulty or misdescribed products is illegal.
If a product is returned entirely at the customer’s discretion (non-faulty product), the seller may charge a reasonable restocking fee, but this must be clearly stated in the contract and return policy.
Awful company
Awful company. Trying to return an item but hitting my head against a brick, trying to get someone to contact me. Shame things like communication is a thing of the past.
29 november 2024
Omdöme utan inbjudan
Svar från Insigneart
Dear Joanna,
We would like to clarify that immediately after your return request, our team responded promptly with all necessary instructions for processing your return. We can provide email records to demonstrate this.
Despite this, you chose not to follow the return process and instead left a false and defamatory review on Trustpilot. Our company handles over 100,000 successful orders each year, with hundreds of employees dedicated to ensuring customer satisfaction.
Your comments are therefore unjust and factually incorrect, and do not reflect the service we provide to the vast majority of our customers.
Perfection!
Incredible quality in the glass wall art!! The shipping took only tree days from Istanbul in Turkey to Denmark. I'll differently come back!
9 juni 2024
Omdöme utan inbjudan
Svar från Insigneart
Dear Kasper,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you loved the quality of your glass wall art and that the shipping to Denmark was fast and smooth. Your kind words mean a lot to us, and we can’t wait to welcome you back for more unique pieces in the future!
Warm regards,
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