InsideJapan Tours Omdömen 

1 485
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Totally recommend the tour I did with Inside Japan. Our guide Nick Mulheron was so organised, friendly & constantly striving to ensure everyone had the best time, Nick went above & beyond, a thoroughl... Se mer

Betygsatt 5 av 5 stjärnor

Had a great trip to Japan. We went self guided except for 2 organised guide days. All of our travel arrangements and activities were clear and worked perfectly. Hotels and experiences were great and w... Se mer

Betygsatt 4 av 5 stjärnor

Having someone to talk our itinerary through, provide suggestions, and then do the logistics of reserving hotels and buying train tickets made this trip so much easier! Our agent/planner was friendly... Se mer

Betygsatt 5 av 5 stjärnor

Inside Japan were so helpful from the first. I have severe fish & Seafood allergies and was very concerned about the food. With our initial Info pack came a document in both Japanese and English de... Se mer

Företagsinformation

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Om InsideJapan Tours

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Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivaled advice and support – whatever your budget or personal interests.

People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.

We're proud to be a B Corp

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4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,8

Alla omdömen

(1 485)

503 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great experience

An easy booking process with good communication and information. The tour itself was ace and it gave a great overview and introduction to Japan. If you like lots of stops, a chance to experience buses, trains and all sorts instead of flying everywhere, this is for you.

2 augusti 2026
Betygsatt 5 av 5 stjärnor

We’ve used other similar agents- Inside Japan is the best

We’ve used other similar agents, and Inside Japan is the best. They listen carefully to your desires and plan reasonable trips where you see more than you can imagine without exhaustion. We had odd various requests in the Alps as well as gluten-free issues. Bobbi and Inside Japan was stellar. I highly recommend them for an amazing and inclusive trip.

8 augusti 2026
Betygsatt 5 av 5 stjärnor

What an amazing trip

What an amazing trip. We did not give IJT much time to put together an itinerary for 5 adults ( about 4 weeks) but the trip was perfect. Japan itself was incredible- we are well travelled but really up there for us and our 3 young adult children. Organisation was outstanding. Everything worked perfectly- not a single problem throughout our 2 week tour. Comms were great- even tips such as which exit to take from Shinjuku train station. We loved it all and can’t recommend IJT more highly. Thank you.

14 augusti 2026
Betygsatt 5 av 5 stjärnor

They delivered!

Excellent communication so we were able to customize as needed. Everyone on our trip enjoyed it thoroughly. We are fans of self-guided travel and Inside Japan did a wonderful job to manage the mental load of logisitics so we enjoy each moment. They truly delivered.

13 augusti 2026
Betygsatt 5 av 5 stjärnor

Japan - What an amazing country!

From the very first contact to the end of our holiday the team were amazing! We had many problems due to typhoons and torrential rain but their home and international teams were there at every step of the way. The attention to detail was superb and my daughter and I had an amazing holiday - to be repeated I hope!

25 juli 2026
Betygsatt 5 av 5 stjärnor

Truly interesting trip to Japan

Our consultant Sarah listened closely to to what we wanted and produced a perfect itinerary for us. The booking process was very straightforward and at every stage there were loads of recommendations for places to eat and things to do. Logistics worked like clockwork. It was a mind expanding trip and I hope to go back soon.

6 augusti 2026
Betygsatt 5 av 5 stjärnor

Fascinating tour to fascinating country

The tour ran very smoothly and was a very good mix of planned and free time. Our guide was great - friendly, helpful. The size of the group was nice and small and I would not hesitate to recommend the tour to anyone.

9 augusti 2026
Betygsatt 1 av 5 stjärnor

Has InsideJapan ever been to Japan in the summer?

See below their response, I have received no phone calls, no missed calls, no voicemail nor emails, nothing at all!
—————————
A poorly constructed itinerary and dreadful guides. The itinerary took no notice of our ages, the summer weather and generally was badly put together as if no one had ever been to Japan in the summer.
The country guidebook provided by InsideJapanTours recommended Italian and Indian restaurants, extremely bizarre, the variety of different styles of Japanese food is one of many interesting aspects of Japan. We requested to stay at least one night at a ryokan, a traditional Japanese Inn the one they chose was run by non-Japanese, it was shabby, dirty and when we complained to InsideJapan they responded “it’s only for one night”!
We have been back 7 weeks now and no one has ever addressed our complaints. I could write a much longer post on the details but I am not willing to lose more time over this awful company.

4 augusti 2026
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Svar från InsideJapan Tours

Thank you for taking the time to share your feedback. We at Inside Japan Tours are genuinely sorry to hear that your trip did not meet your expectations and that your concerns left you feeling unheard.

We strive to create exceptional, tailormade trips for every client, and it is disappointing to learn that we fell short in your case. We recognize how important it is that an itinerary reflect the interests, comfort levels, and needs of our clients, and we regret that your experience did not feel thoughtfully tailored.

We carefully vet and regularly review the hotels, ryokan, and guides we work with to ensure they meet the standards our travelers expect. Equally, we continually monitor client feedback so that any issues can be investigated and addressed appropriately. We have addressed the issues you raised, and we very much regret this was your experience.

We are sorry that you feel your complaints were not adequately acknowledged after your return. We have tried to connect with you multiple times via phone/voicemail an unfortunately were not able to reach you.

We take feedback seriously and look at it as an opportunity to improve both our trips and our service. We would welcome the opportunity to review your concerns in more detail should you want to discuss your concerns further.

Thank you again for sharing your experience.

Betygsatt 5 av 5 stjärnor

Hanan the heroine

It’s a long tour, so more comments as we go. Today was highly successful with a very competent, thoughtful and knowledgeable guide in Tokyo: Hanan, who had the most pleasant personality and really took us to places we would never visit. She just did everything right including taking us to an excellent restaurant – we could hardly get rid of her as she kept helping with our plans for tomorrow’s trip to Kyoto! She should definitely have a bigger role within the company.

11 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Travel Service

Inside Japan is the best travel agent I’ve ever used and the only one that could offer us the scope to explore all of Japan for our 28 day trip. They didn’t push any agenda, listened to who we are and what we like, made excellent suggestions, and chose the most amazing hotels. Our trip involved a lot of travel and connections - they took all the stress away and left us with unforgettably amazing experiences of Japan. And the price was spot on. Can’t rate them highly enough. Big thanks to Jess Dobbs who put it all together for us and to the whole team behind her who made everything seem so easy.

29 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend Inside Japan

Highly recommend Inside Japan. My solo trip to the Tohoku region was amazing. The organisation of accommodation, transport and detailed information about each place was excellent.
Thank you to the Inside Japan team

22 juli 2026
Betygsatt 5 av 5 stjärnor

A True Inside Japan Experience

Patrick was an amazing guide who helped us with all our special needs and requests with enthusiasm. We went on so many unique and cultural experiences. Just what we were looking for but exceeded expectations.

26 juli 2026
Betygsatt 5 av 5 stjärnor

We loved our adventure

We loved our adventure - the small group, the variety of inns, the mixture of activities that included biking and museums, the guide's expertise, the hassle free traveling from place to place, the detailed pre-package with map and the responsive guidance that was available in preparing for the trip. It was great!

26 juli 2026
Betygsatt 5 av 5 stjärnor

The holiday was amazing

The holiday was amazing, we took the suggestions for the route and activities and it meant that we saw so much and most importantly enjoyed every minute! We had so much information which meant we were really well equipped to use our time well. The insider tours were fantastic! Thank you Inside Japan Tours!

21 juli 2026
Betygsatt 5 av 5 stjärnor

Just fantastic

There were 9 people from the ages of 12 to 76 and everyone of us was catered for in our 10 day trip to Japan. Nothing went wrong from the accommodation to the trains. I can't sing the praises of Inside Japan tours high enough. The whole experience was fabulous. Thank you.

3 juli 2026
Betygsatt 5 av 5 stjärnor

Everything worked as Planned

Everything worked as planned. A short trip to Tokyo and Kanazawa. A big relief, that everything went to plan, especially that Japan was so hot during our visit. The guides in Tokyo (Ikumi) and in Kanazawa (Mamoru) were excellent, knowledgeable and very kind. Ana from Inside Japan, was very helpful in planning our short stay.

8 juli 2026

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