InsideJapan Tours Omdömen 

This was a fantastic trip. The experience was wonderful. From the Guide, Tom, to the hotels,
Cities. Experiences and culture. inside Japan did a great job. Our luggage transfers were seamless. Our guide took care of each person’s needs with individual care and attention. Loved it!!

A huge thank you to Lucie and all at Inside Japan for helping make our last- minute trip to see family and travel in Japan so smooth, easy and perfect. Brilliant communication here before our trip, listening to our needs, family plans and budget.....and also when needed in Japan, for a change of plans. Many thanks again.

My travel consultant was Will G. And he listened to my requests from what I wanted from this first time trip to Japan. Admittingly not knowing much about the different areas of Japan and letting him know that this is our honeymoon as well we wanted to explore alot of areas in the two weeks we were gonna be there. He tentatively listened to our request and planned an amazing adventure for us that included touring through the cities of Tokyo, Kyoto and Osaka. The main attractions we wanted to see included the deers of Nara, tattoo friendly onsens and the studio gibli park.
What was surprising and unexpected was that they provided us with 2 preloaded IC cards (for travelling) and a pupuru kit (travel router) which gave us free wifi everywhere we went in japan so we were always connected to the internet which is a god send!

We loved our first visit and would defo go again with the help of Inside Japan in the future!

I am a repeat customer who did a small group tour in April 2026, giving Inside Japan a second chance after many blunders in a Nov 2025 self guided tour trip:

To give a background, the 2025 blunders included the following: no information regarding public holidays in Japan while I was touring which altered transport times and availability, wrong information given regarding distances and time to get to places, not enough time allocated between arriving in cities and getting to small tours and consequently a tour was missed, request for early morning starts and train tickets to cities early were ignored and consequently time was wasted in the morning and not enough time was spent later in the day at new destinations, no research was done on the opening hours and days of an onsen I really wanted to visit, no information given regarding the unusual and specific hotel terms of not being allowed to have a heater on throughout the night even though it was minus 1 degrees outside, when I informed Inside Japan about this they did not admit an error but instead said I should not perhaps travel at this time of the year, a hotel did not have my booking and I couldn't forward my luggage and it took Inside Japan in Japan 1.5 hours to contact me and sort the problem.

I had already paid for my 2026 small group tour of 12 trip before doing the 2025 trip so I went ahead with the 2026 trip hoping for a marked improvement. I met the following: at the beginning of the tour, I let the guide know that I had a nasty fall a week before coming on this tour and I had lost my confidence. I told him I felt nervous walking down steep wet slopes and stairs. He said nothing (nothing). I understand that a guide is limited in how they can offer assistance due to insurance reasons. However, I don't understand silence and indifference. One morning on the tour, the guide asked the group if anyone wanted to join him for an unscheduled dinner.I replied yes. However, by 4 pm I felt very exhausted. I told the guide this and apologised for not being able to attend and I needed to rest. The guide showed no concern for my health and instead reprimanded me in front of the group for not giving enough notice. I explained that sometimes, and this was one of them, notice isn't possible because exhaustion or illness can creep up on you. He said nothing. Half way through the tour, I woke one morning feeling very light headed and unwell. I told the guide this. He muttered in a negative tone and asked if I wanted anything from him. I said no and I just explained I had to sit out on many of the group activities throughout the day and rest. What astounded me was that while sitting out throughout the day, not once did the guide check on me: not once. As the tour continued, I sat out on several things and again the guide never asked about my health. One day after catching a ferry, I was incredibly nauseous. The guide was escorting a couple back to the hotel via taxi because the man of this couple had a sore back. Everyone else caught the tram. Knowing there would be room for one more in the taxi, I asked the guide if I could join them as I was very unwell. Again, he showed no concern for my health and instead muttered negatively,"If there's room." On the last night of the tour, I told the guide my health was still poor and I had a splitting headache. He said nothing again and offered no assistance. I didn't attend the farewell dinner because of being ill and I never heard from the guide. Not once did he follow up. I felt ignored, invisible, and an inconvenience. At times I didn't feel physically safe. When I outlined all these blunders in writing to head office, there was no admission of any error and instead the focus was shifted to me. All administrative and safety blunders were explained away as my perception and my high expectations.
Fellow travellers, these trips cost between 15 to 20 thousand. Expect the upmost research and care. This is your hard earned money and for some it is a once in a lifetime trip. I write and post this only to inform travellers. Choose well.

Great itinerary, and everything went so smoothly. Our tour guide, Savannah Sutton, was superb—we cannot rate her highly enough. She made everything flow seamlessly, nothing was too much trouble, and she went out of her way to provide little treats when we entered new areas. She was always willing to help and consistently went above and beyond. She is a real credit to InsideJapan Tours.

We had the most amazing honeymoon over 3 weeks.
Visiting Tokyo, Osaka & Kyoto.
The itinerary that Inside Japan provided was something that we couldn't have put together on our own. We really feel like we made the most of our trip. The information and detail given meant that what could've been a complicated trip was straightforward and stress free.
Would highly recommend!

I haven’t traveled for a few years so I was a little nervous but they made the trip easy and fun, quite an achievement as I worry about everything 😂 we had one or two hiccups but the team in Japan were fantastic and went above and beyond. I can’t recommend them enough, there are a lot of companies that could take a leaf out of their book as far as customer service goes 😁

Amazing planning and experiences.

Inside Japan really thought of everything from family friendly hotels in perfect locations through expertly timed tours to meet bullet train times so no hanging about.

You will go go wrong through using Inside Japan

You'll have to look at the other survey my wife and i filled out. It was direct from our TA. A lot of details went into that review.

Great advice on where to stay and accommodation options which we would not have considered without Inside Japan. Have and would recommend

We decided for our first trip to Japan to go where there were less crowds. Inside Japan had a tour called Hidden Japan that was perfect for our first time to this beautiful and historic country. We had Savannah as our guide, she has the perfect balance of fluent language, patience and cultural knowledge with the bonus of being from our home state, Texas! Our group of 14 came from four different countries and we got along well. The hotels IJ selected for this tour were convenient and comfortable, most had laundry options, all had expansive breakfasts (I miss Japanese breakfast buffets). The tour had a variety of sites to visit (arts and culturally), different scenery (architectural and natural beauty), and access to see parts of temples/shrines you would not normally be able to see on your own. For us, this tour gave us the opportunity to see a side of Japan that we would not have been able to do on our own in the time allowed. We also experienced all sorts of transportation, Savannah was so organized in keeping us together. We took trains, cabs, cable cars, bullet train, ferries, jetfoil. The tour gave us great experiences with a variety of meals like, kaiseki, shojin ryori and izakaya, The best hotel experience was staying in a ryokan with a private onsen, this was luxurious to us. Overall, we had a lovely, memorable, and culturally unforgettable experience. We would use IJ again to enjoy another region of Japan. They do the heavy lifting and all you do is let them know what you want to experience and your interests.

An easy booking process with good communication and information. The tour itself was ace and it gave a great overview and introduction to Japan. If you like lots of stops, a chance to experience buses, trains and all sorts instead of flying everywhere, this is for you.

We’ve used other similar agents, and Inside Japan is the best. They listen carefully to your desires and plan reasonable trips where you see more than you can imagine without exhaustion. We had odd various requests in the Alps as well as gluten-free issues. Bobbi and Inside Japan was stellar. I highly recommend them for an amazing and inclusive trip.

What an amazing trip. We did not give IJT much time to put together an itinerary for 5 adults ( about 4 weeks) but the trip was perfect. Japan itself was incredible- we are well travelled but really up there for us and our 3 young adult children. Organisation was outstanding. Everything worked perfectly- not a single problem throughout our 2 week tour. Comms were great- even tips such as which exit to take from Shinjuku train station. We loved it all and can’t recommend IJT more highly. Thank you.

Start a conversation with this company. You won't regret it. They took into account my budget and interests and helped me pull together an amazing vacation I'll never forget.

Excellent communication so we were able to customize as needed. Everyone on our trip enjoyed it thoroughly. We are fans of self-guided travel and Inside Japan did a wonderful job to manage the mental load of logisitics so we enjoy each moment. They truly delivered.

From the very first contact to the end of our holiday the team were amazing! We had many problems due to typhoons and torrential rain but their home and international teams were there at every step of the way. The attention to detail was superb and my daughter and I had an amazing holiday - to be repeated I hope!

Our consultant Sarah listened closely to to what we wanted and produced a perfect itinerary for us. The booking process was very straightforward and at every stage there were loads of recommendations for places to eat and things to do. Logistics worked like clockwork. It was a mind expanding trip and I hope to go back soon.

The tour ran very smoothly and was a very good mix of planned and free time. Our guide was great - friendly, helpful. The size of the group was nice and small and I would not hesitate to recommend the tour to anyone.