Jessica and Mat are both incredible. We receive clear instructions for work and it’s been great to have contact with Jessica and Mat. We always communicate via email so there is brilliant interaction... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Se mer
Företaget har svarat
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Se mer
Företaget har svarat
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Kontaktuppgifter
11 Queensway, BH25 5NR, New Milton, Storbritannien
- www.innovus.co.uk
4,6
Utmärkt
428 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Luke Allen - Innovus
I’ve had the pleasure of dealing with Luke Allen from Innovus, and I can honestly say he has been outstanding throughout. From the very start, Luke has been professional, approachable, and incredibly helpful.
What really stands out is how easy he is to deal with. Communication has always been prompt and straightforward, and he follows through on everything he says he will do.
Luke goes above and beyond to ensure everything runs smoothly, and his knowledge and attention to detail really inspire confidence. I wouldn’t hesitate to recommend him to anyone — he’s a real credit to Innovus.
7 januari 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're really pleased to hear you've had such a positive experience with Luke and that he’s been able to support you throughout.
Fantastic service from the staff that…
Fantastic service from the staff that attended me ! You are a star professional
24 februari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a great experience with the team.
The call handler understood my query…
The call handler understood my query instantly and responsed promptly. I was impressed.
20 februari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear your query was handled quickly and smoothly.
Have been dealing with Mat Price and he…
Have been dealing with Mat Price and he has been fantastic. Responsive and helpful.
16 februari 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear Mat has been helpful and responsive.
Thaissa Reis was fantastic!
I dealt with Thaissa Reis in your Company Secretarial Team and she couldn't have been more helpful!
I explained the urgency of a matter to her, that I had literally emailed on moments earlier. She jumped to action and got exactly what I required across to me. A breath of fresh air in this industry.
13 februari 2026
Svar från Innovus
Thank you for your feedback. We're really pleased to hear Thaissa was able to help quickly and get everything sorted for you.
a fantastic service all round
a fantastic service all round - always add the new blog updates straight away and my Website is ranking well - great job
6 februari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you're happy with the service and that your website is performing well.
All Questions answered and dealt with…
All Questions answered and dealt with patience ,knowledge and courtesy .
10 februari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear everything was dealt with clearly and with care.
Secretarial help was very responsive
Secretarial help was very responsive, detailed and very helpful. Several clear emails made my task successful.
5 februari 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear the support from the Company Secretarial team was helpful.
Fast issue resolution
Samantha dealt directly with my query and she helped me resolve an urgent matter with speed.
30 januari 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear Samantha was able to help and get things resolved quickly.
I’ve recently gone through a breakup…
I’ve recently gone through a breakup had to move house .
Not long been in my flat and trying to get my life back to normal.
I missed my first payment and I do apologise.
But to send me a letter saying you wanted £60 for late payment is ridiculous!!!!
£60 for what exactly??
23 januari 2026
Inefficiency…
Ingress Park AGM was a fiasco last year. People get sent the same paperwork several times even though they’ve opted for paperless. Things are consistently wrong or late.
30 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a great experience with the team.
Polite helpful staff
Polite helpful staff. Patient and clear understanding of my circumstance. Clear innformation prompt resonce to my call.
29 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with the team.
Thank you to Emma who was great and…
Thank you to Emma who was great and very helpful. Provided 5 star service!
28 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear Emma was very helpful and provided a great service.
The lady I dealt with was very helpful…
The lady I dealt with was very helpful and the query was sorted owing to non receipt of an invoice
28 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear your query was resolved and you received the support you needed.
Excellent customer service
Excellent customer service! They were friendly, attentive and response promptly. I had positive experiences with them, specifically with Tonia, her professionalism was very much appreciated.
27 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience and that Tonia was able to help.
Late payment charge removed after explaining circumstances
We missed a payment due to moving house. Innovus added a late payment charge but after explaining why we missed the payment and asking if they would remove it, they agreed straight away.
Excellent customer service.
26 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear the team was able to help and resolve this for you.
Svar från Innovus
Thank you for your feedback. We're pleased to hear you were happy with the service.
Svar från Innovus
Thank you for your feedback. We're pleased to hear Lisa was helpful and kept things on track for you.
Emma of your company has sent me a…Review of your service
Emma of your company has sent me a refund shortly upon my request. She is courteous and efficient.
15 januari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear Emma was able to help and get this sorted for you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.