Jessica and Mat are both incredible. We receive clear instructions for work and it’s been great to have contact with Jessica and Mat. We always communicate via email so there is brilliant interaction... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Se mer
Företaget har svarat
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Se mer
Företaget har svarat
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Kontaktuppgifter
11 Queensway, BH25 5NR, New Milton, Storbritannien
- www.innovus.co.uk
4,6
Utmärkt
428 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Innovus
Thank you for your lovely review, it really means a lot to us. We look forward to working with you again!
I can only express my gratitude for…
I can only express my gratitude for working with Innovus. They are punctual and reliable in dealing with management affairs, yet flexible whenever it is possible and reasonable to be so.
23 mars 2026
Svar från Innovus
Thank you so much for your wonderful review, it really does mean a lot to us all. We look forward to continuing to work with you!
Luke was very helpful and polite
23 mars 2026
Svar från Innovus
Thank you for your kind words, they really mean a lot to us. We look forward to working with you again!
This company have such an appalling…
This company have such an appalling misleading and unhelpful site/website. As someone who is registered with them I cannot access my account and when I receive a password to renter my account it doesn't work....
20 mars 2026
Svar från Innovus
Thank you for your review and comments. We are sorry to hear you have had difficulty accessing your account and we apologise for any frustration this has caused. We would like to help resolve this for you so please do not hesitate to contact us directly at generalenquiries@innovus.co.uk and we will do our best to assist.
Customer service excellent
Customer service excellent. Issue resolved quickly and efficiently.
19 mars 2026
Svar från Innovus
Thank you for your great review, it really means a lot to us. We look forward to working with you again!
Provided the information requested very…
Provided the information requested very quickly, with no gee
11 mars 2026
Svar från Innovus
Thank you for your review, it really means a lot to us. We look forward to working with you again!
Erhan carried out my fire door…
Erhan carried out my fire door inspection and made me fully understand the fire regulations and procedures and changes that would need to be done to protect us in the property.
18 mars 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your wonderful review, it really means a lot to us. We are so pleased you had a great experience and we look forward to working with you again!
Really friendly staff- both times I’ve…
Really friendly staff- both times I’ve called, they have been helpful
16 mars 2026
Svar från Innovus
Thank you for your kind words, they really do mean a lot to us. We look forward to speaking with you again!
Phone calls always answered…
Phone calls always answered promptly..not kept on hold ....well done innovus! .
16 mars 2026
Svar från Innovus
Thank you so much, this really does mean a lot to us all. We look forward to speaking with you again!
Fire door inspection recently carried…
Fire door inspection recently carried out by Erhan.
Very professional and personable service with good information on what he’s checking and what to keep an eye on.
Also did it last year to the same service level. Would recommend.
16 mars 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your lovely review, it really means a lot to us. We are so pleased you would recommend us and we look forward to working with you again!
Samantha has been so helpful
Samantha has been so helpful. She is patient and thoughtful.
I tried to verify my Identity and was so frustrated as kept failed.
Sam
Tried to explained in every step and we finally came
To a success.
I m
Impressed
By her persistence and patience
To
Make this come real.
Tks Sam
Angela
12 mars 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're really pleased to hear Samantha was able to support you through the process and help get everything sorted in the end.
Bad letter heading
You should really putyour phone number on correspondence if you want a response
13 mars 2026
Svar från Innovus
Thank you for your feedback. We understand your frustration and appreciate you raising this. If you would like us to look into this further, please contact us at generalenquiries@innovus.co.uk and we will be happy to help.
Great communication from Lily Tingle
Assisted me with getting ID verification code for Companies House for the management company of which I’m a resident director for the apartment building in which I own.
I had issues with the free online service offered on government website when it fell over during the final stages of verification. This meant I had to utilise an accountancy firm to verify my ID and address to generate verification code for Companies House.
Lily Tingle was exceptional in providing prompt communication and swift responses to all of my communication.
13 mars 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear Lily was able to support you and keep things moving when you needed help.
good customer service
13 mars 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you were happy with the service you received.
Helped me sort out monthly payments so…
Helped me sort out monthly payments so that my ADHD traits of forgetting to pay upon receipt of the yearly bill isn't an issue.
Confirmed I'm on track with my payments, and were kind to me when I explained my difficulties one year ago and again today when I had lost my portal log in details.
12 mars 2026
Svar från Innovus
Thank you for your feedback. We're really pleased to hear the team was able to help you get everything set up in a way that works better for you, and support you again with your portal access.
Svar från Innovus
Thank you for your feedback. We're pleased to hear you were happy with the service you received.
Financial Enquiry
Emma listened to what was said and was very efficient in dealing with the request.
5 mars 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear Emma was able to help and get things sorted for you.
I phoned more in hope than expectation…Excellent service
I phoned more in hope than expectation Lily Tingle and could not ask for better service. Lily sorted my query quickly and efficiently and is a great credit to the company.
4 mars 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear Lily was able to help and resolve your query.
Prompt and very helpful and…
Prompt and very helpful and understanding response from you. Thank you
2 mars 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you found the response helpful and that your query was understood and dealt with promptly.
Really helpful and informative
Really helpful and informative. Spoke to me in a way that made me feel as though my problem was also their problem.
27 februari 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience and that you felt supported throughout.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.