Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Se mer
These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Se mer
They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!
Kontaktuppgifter
Unit 3, 40 Comet Way, SS2 6GD, Southend-on-Sea, Storbritannien
- 01702617821
- mail@ilovefancydress.co.uk
- www.ilovefancydress.co.uk
Ingen aktuell inbjudningshistorik
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The woman Melanie was very helpful I…
The woman Melanie was very helpful I will recommend them to all my friends in the future
Called to return faulty product
Called to return faulty product, Melanie was more than helpful and has sent out another product with immediate effect and confirming to keep faulty goods as a prop
Definitely shop here again
Fantastic amount of stock and very…
Fantastic amount of stock and very honest and helpful staff that couldn’t do enough to help me find what I needed. Superb service and can’t recommend highly enough
Great Customer Service with prompt…
Great Customer Service with prompt responses and prompt attention to shipping my order from the UK to Australia.
Thank you Melanie & Donna.
Very helpful staff
Very helpful staff. Had exactly the products we were looking for and the customer service was brilliant. I'd highly recommend!
5 Disco Shirts
Ordered 5 Disco shirts in various colours to click and collect and was a very easy process. Available in 2 hours and staff were very helpful on collection with advice on sizes etc. Very happy and good quality for the price.
We love working with ILFD and its…
We love working with ILFD and its always a pleasure to deal with Melanie who is both professional and a knowledgeable. Always answers any queries and provide prompt delivery.
Phone 15
Melanie was very polite and helpful in providing a service for me choosing what we needed.
Excellent, and will always return
Great products, price and service
Great quality products at a great price, and brilliant customer service.
Thanks for helping give our Coronation celebrations the WOW factor with all the decorations, outfits, hats and accessories.
Highly recommend, we will back for our next event.
Don’t go anywhere else!
Order from ilovefancydress whenever we have an occasion and always receive the best service. Prices are fair and we live locally so use click and collect. For the King’s Coronation, I ordered online and my husband picked up. When he got there they said that it would have been cheaper to come in rather than order online so allowed my husband to take some extra items to make up the difference!! Amazing service. Always great prices and good stock, I recommend these to everyone!
Ive ordered from I Love Fancy Dress
Ive ordered from I Love Fancy Dress a couple of times and found the quality of their product, the fairness of their pricing and their customer service exemplary. Highly recommended.
Melanie
We went into the shop today and was served by a really helpful friendly lady called Melanie. She helped us with our purchases and we came out of the shop very happy. Would definitely recommend and we will definitely return again. Thankyou
Highly recommended
So nice to be able to write a review for a great company doing everything right.
I had to get a union jack dress for one of my daughters for school. Ordered it one day and it was delivered the next. Customer service prior to ordering was incredible, so nice to talk to a real person who actually works for the company.
The response to an error with my order
The response to an error with my order, was rectified immediately by a very pleasant lady (Melanie) at CustomerCare.
I required this item within the next 48hrs as I am going away to meet friends and celebrate the Coronation.
I have within minutes received confirmation my parcel has been dispatched.
Thank you.
Very helpful and great service
Very helpful and great service. Thank you to Melanie who went above and beyond. I like to support local businesses as they are near my home but I would recommend them wherever you live. :-)
They dealt with a problem quickly and…
They dealt with a problem quickly and efficiently. Very impressed
Excellent service ILFD
Excellent service from Melanie.
I received an item with a slight flaw and a replacement was sent out immediately with no fuss. I did supply a photo of the item.
Definitely would use again and recommend to others.
What a great company
What a great company. Used it several years ago when there was a shop you could walk round. Didn't realise it was click and collect only, but as it was quiet and we knew what we wanted, we were able to get what we wanted.
Not many shops nowadays have such a good customer facing service. Will definitley use them again.
Melanie went tout of her way
Melanie provided the kind of service you don't often get these days. She went out of her way to actually do a stock check to make sure they had enough stock to supply our needs.
Five Star customer service
Top marks for I love Fancy Dress they sent wrong size by mistake within a day they had sorted it customer service excellent deffo use again ! ⭐️ ⭐️⭐️⭐️⭐️
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