Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Se mer
These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Se mer
They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!
Kontaktuppgifter
Unit 3, 40 Comet Way, SS2 6GD, Southend-on-Sea, Storbritannien
- 01702617821
- mail@ilovefancydress.co.uk
- www.ilovefancydress.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Item & Service
As it 'appens, a great item, at a good price and quickly delivered.
Perfect…
Needed help to get my kid’s Halloween costumes for a school disco the staff were very helpful and prices are good too
Great staff
Great staff, excellent service, good prices.
Definitely recommend
Quick and easy click and collect
Quick and easy click and collect. Happy to add to order once in store.
Good trader
Good price
Quality product
Good communication
Prompt delivery
A good trader and I would recommend them
Melanie was very helpful and…
Melanie was very helpful and knowledgeable about the products.
Would recommend to others.
What a lovely company help me when I…
What a lovely company help me when I needed a fancy dress costume for my boy I hadn't done the click and collect as didn't no but the lady behind the counter help me and costume was brought with ease but what was nice is I actually brought the wrong size and they where happy for me to bring back and swap no questions ask would definitely recommend to friends and family thank you
Excellent
The service I have received from the team has been exceptional.
Had a problem with an order
Had a problem with an order, company acted swiftly and resolved the issue. Thank you Melanie. Wouldn’t hesitate to re-order with them.
Really helpful friendly staff
Really helpful friendly staff, quick and easy exchange process
Will defiantly come back :)
Excellent Customer Care
Excellent customer service - and quality of the fancy dress has always been excellent. The staff are always so friendly and quick to help with any queries.
Professional
Very professional, friendly, experienced and patient team. Provided us with reassurance on a very short time scale overseas order. Highly recommended.
Fab products!! Great Service!!
I received a fab service from I Love Fancy Dress! The whole process was quick and convenient the ladies in the office were very helpful! My daughter is over the moon with her outfit!
Customer service at the top !
Customer service at the top and very responsive! thank you Melanie!
Brilliant customer service arrived with…
Brilliant customer service arrived with no idea of what i wanted Melanie then helped me with sizing and making a decision would highly recommend such a great local business
Santa’s naughty elves destroyed his Big…
Santa’s naughty elves destroyed his Big Red Cloak, thankfully Issy, Melanie and the rest of the team at ILFD came to Santa’s aid with a perfect replacement.
I was asked to pass on his grateful thanks!🫶🏻🎅🏻
Great service
Having initially made a mistake with my order, my email was acted on extremely quickly and efficiently by Donna and Melanie. A fantastic service.
Wonderful customer support!
Melanie was a wonderful listener and quickly resolved my issue about my missing package. I appreciate all your customer support and I will recommend your company to others.
HATS OFF TO YOU..
Everything was great from start to finish, but to top it off was the next day delivery. The staff even mentioned their daily discount, which many companies do not. The hats were a huge success at the music festival..! THANK YOU
Walked in off the street for an enquiry…
Walked in off the street for an enquiry and the staff (Melanie etc al) were really helpful and found me exactly the costume I was looking for and at a great price.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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