I Love Fancy Dress Omdömen 

237
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Melanie was very helpful and she was always quick to respond to any questions I had, which made it a pleasure to make my purchase. I cannot fault the level of service and would certainly look at usi... Se mer

Betygsatt 5 av 5 stjärnor

Having had a problem caused entirely by the delivery company (i.e. not I Love Fancy Dress) the customer service support in getting the issue resolved was impressive. I got helpful responses to both a... Se mer

Betygsatt 5 av 5 stjärnor

These guys are real life savers! I got let down by another company & these guys went above & beyond especially Melanie. I hadn’t realised that due to covid they only did click & collect from their s... Se mer

Betygsatt 5 av 5 stjärnor

They were so good dispatched on time and good communication. Royal mail messed up so didn't get item in time (totally royal mail fault) but ilovefancydress helped me right away and was so apologetic... Se mer

Företagsinformation

  1. Maskeradkläder

Informationen kommer från olika externa källor

We aim to provide quality and affordable costumes for all, and are happy to rectify any problems - so if you do have any issues please contact us first before leaving a review!


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

237 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(237)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wow i was shocked at how fast it was…

Wow i was shocked at how fast it was delivered i was panicking it wouldn't come in time . Came day after so many thanks. There was a slight problem with Childs out fit 2 things missing i messaged straight away they couldn't apologise enough and sent the missing piece out straight away . Thank you so much. I always buy my fancy dress from theses great costumes, reasonable prices and look fantastic. I buy 6 outfits a years as I take my disabled brother away and they do a fancy dress night and we've won 6 free weekends so thanks again

10 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service is incredible

This is the second time I have used this store. I will say the website is not very good if you want to click and collect, it never seems to let me get past the sign in stage. However I have called up both times and there is always someone very helpful and friendly on the end of the phone who seems to go above and beyond to help and make sure I got what I needed within lightning speed. I will not shop anywhere else for fancy dress needs from now on. Customer service is incredibly good, it is nice to be greeted by a friendly, helpful person. Thank you very much.

5 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super-fast help via email

I would like to thank Melanie for helping me out via email with a product that was unavailable. She very quickly responded and resolved the issue for me which was a bit of an emergency for a party. Thanks again. Highly recommended!

22 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Went into the shop on the Tuesday for a last minute halloween costume. Told them what I needed and they were happy to find it there and then for me even though they were so busy for Halloween. Exemplary customer service. Will be using again for sure.

29 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Fast delivery, quality product, excellent price, efficient, communication updates, very happy customer, will use again.

15 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Negative: Accidental purchase and company made sure to send the item.

Made an accidental purchase and then immediately rejected the purchase. However, the seller made all efforts to ensure they were able to get my money and send the item.

Terrible customer service and requested an extra charge to return the item. Do not purchase from them at all costs.

19 maj 2024
Omdöme utan inbjudan
Logotyp för I Love Fancy Dress

Svar från I Love Fancy Dress

Hello,

Thank you for your feedback. 
I regret to hear about this. Regrettably, the item has already been dispatched. Our team diligently strives to expedite all orders. A "can't cancel" notification will be sent, providing you with the option to refuse the parcel upon delivery. If you are unavailable, you are welcome to return the item to us for a refund.

Kindest regards,
Support Team

ilovefancydress

Betygsatt 5 av 5 stjärnor

Fantastic!

Fantastic, I visited the click and collect pick up point as needed last minute accessories for my son's World Book Day costume and the lady sold me the last wig available which was on display and some face paint, saved me a lot of stress and hassle trying to get these items elsewhere! Thank you!

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow what fantastic service

Wow what fantastic service. Great choice with good prices to match.

Can’t believe how fast their delivery was and in excellent condition on arrival.

10/10 overall
William

28 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent!
Superb customer service…I ordered the wrong size in error and emailed straight away. As it was late at night, I received a polite automated reply. The next morning I was informed that the size had been changed and the order was on its way. Much appreciated as this was my mistake.

23 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Over and above

I live nearby and I did not realise it was click & collect only. However, the lovely lady on reception went to a lot of trouble, asked what I wanted and located it in the warehouse. Thank you!

19 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very disappointed

Very disappointed, the only thing I received was a black cape, I did not get the rest of my order, hat, bow-tie and wand. Very disappointed grandchild, I will never recommend this seller.

24 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Great experience. Ordering was simple. Accommodating and helpful staff. Would highly recommend this company. Extremely pleased that they are local.

19 januari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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