IK Multimedia is awesome with the vsts and customer service is off the charts they work with you and help however they can I love sampletank 4 but all their products are you can’t go wrong with them
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After many years of using another platform (Amplitude 5 MAX v2) for instrument tones, I needed to move on. I'm an old dog needing to learn new tricks. IK Multimedia was absolutely the right choice. I... Se mer
I recently purchased a Irig HD X second hand. A few roadblocks to get the product registered given it was already registered by the original owner. Ana was excellent at resolving the issue in a timely... Se mer
Terrible customer service, I have an issue with one of their products I purchased, I filled in a customer service support form over a month ago and had no response. I've been left with an useable prod... Se mer
Företagsinformation
Informationen kommer från olika externa källor
IK Multimedia. Musicians First.
Kontaktuppgifter
590 Sawgrass Corporate Pkwy., 33325 , Sunrise , USA
- (954) 846-9101
- ikus_webform@ikmultimedia.com
- www.ikmultimedia.com
3,9
Bra
1 tn omdömen
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional and quick response…
Very professional and quick response (same day), using his recommendations and serials, everything works as expected. Very nice support!!!
27 juni 2025
Omdöme utan inbjudan
Just a system collapsed
Just a system collapsed. Difficult to contact.
6 juli 2025
Omdöme utan inbjudan
Svar från IK Multimedia
Thanks for your feedback. We are certainly here to help! If you have a ticket number, please provide for our further review.
Thanks.
IK Multimedia
First experience with IK…
This was my first time purchasing IK products. I bought a bundle but didn’t install it correctly and mistakenly thought I needed to purchase an additional plug-in separately. Thankfully, a kind support rep helped process a refund for the extra plug-in due to the mix-up.
One suggestion: if a product is already included in a user’s bundle or profile, it would be helpful if the corresponding plug-in pages clearly marked it as “purchased” to prevent confusion for both customers and the IK support team.
2 juli 2025
Omdöme utan inbjudan
Very helpful and patient
Very helpful and patient, appreciate that very much
30 juni 2025
Omdöme utan inbjudan
Bought a pair of IK Multimedia iLoud…
Bought a pair of IK Multimedia iLoud Precision MTM studio speakers, their flagship speakers in other words - after a year one of the speakers started to crackle, got quieter and quieter and at the end stopped for good. Checked the power supply, all good so the fault is inside the speaker...
Spent £2k on the pair- while the sound is quite detailed and the bass line powerful (muddy a tad though) , this kind of faults are unacceptable at this level. Not after a year anyway!
Never used them on maximum load, not even close.
Sent it back for repairs...
9 juni 2025
Omdöme utan inbjudan
Svar från IK Multimedia
We are sorry to hear of any troubles with your iLoud Precision MTM monitors. We kindly ask that you reply to your Support ticket where we can continue to provide assistance on this matter. Our team has not heard back from our last reply to you on June 17th. Your monitors do have a 2-year warranty and we are happy to help get this resolved for you.
Thanks.
IK Multimedia
Breaking laws
Yeah, so I was locked out of my account and these guys flew into action quicker than a comic book. They had my purchases restored in no time flat....now I wonder what is taking toontrack so long to restore my purchase as well.....they probably aren't getting the same review....going on two days and no answer as of yet.....
Get this software....
It's big, it's huge, it's
IK which should already have the description of IK as "it's great IK (I know)
Just sayin
24 juni 2025
Omdöme utan inbjudan
IK Multimedia plugins
In addition to the IK Multimedia products being of high quality and a boon to the creative process, with intuitive graphics and controls, their support team is second to none, with patient and informative responses to any issue I've brought to their attention.
24 juni 2025
Omdöme utan inbjudan
I really like it!
I really like it!
The quality of the products is just great!
The support service is top notch!
Thank you very much!
24 juni 2025
Omdöme utan inbjudan
Many thx to the IK team for the great…
Many thx to the IK team for the great support they gave me by installing the Philarmonic 2 program.
This is by far the best symphonic VST on the market.
Wilfried
17 juni 2025
Omdöme utan inbjudan
Très bon logiciel aux options…
Très bon logiciel aux options incroyables ( faisant parties d’un pack ou optionnelles )
Service après-vente excellent , rapide et efficace, résolution de problèmes au top.
17 juni 2025
Omdöme utan inbjudan
Thank you for ik multimedia to get…
Thank you for ik multimedia to get serial number my used tonex
11 juni 2025
Omdöme utan inbjudan
Debug
Each time I have to have ask for support since years, I am always getting a great and effective service.
11 juni 2025
Omdöme utan inbjudan
Engaged support to solve the problem.
After I received the first response to my support request, which took a while, the support team worked very closely to find a solution, providing alternatives and ideas to solve the problem, and it was resolved!
9 juni 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service, they solved my issue immediately!
4 juni 2025
Omdöme utan inbjudan
Awesome service
Awesome service. I reported an issue late on a Saturday night, it was fixed the following day. I really want expecting help on a Sunday! Thanks so much.
1 juni 2025
Omdöme utan inbjudan
Joe Satriani autographed Tonex One
I received my Joe Satriani autographed Tonex One 2025 on a Friday afternoon. It did not have the serial number in the packaging which was needed to get it registered and to activate the additional services that come with it. IK Media was very helpful and very quick to get me a serial number. Even happened over the weekend which I did not expect. Loving this new toy of mine.
1 juni 2025
Omdöme utan inbjudan
The Support department efficiently guides you to issue resolution
First signs were that implementing Miroslav Philharmonik 2 on Windows in the Gig Performer VST Host would be problematical - however with a couple of exchanges with IK Multimedia Support, an excellent resolution - to implement using SampleTank [current revision] - was advised, giving great results!
28 maj 2025
Omdöme utan inbjudan
Had a little bumps about licensing but…
Had a little bumps about licensing but managed to contact them and they fixed it in no time! The contact support is great!
27 maj 2025
Omdöme utan inbjudan
Bought T-RackS 6 MAX yesterday for £214…
Bought T-RackS 6 MAX yesterday for £214 then within 12 hours they send me an email for the same product for £99...YOUR TAKING THE PISS!
25 maj 2025
Omdöme utan inbjudan
Great customer service experience.
Customer service was patient and helped me with everything I needed.
19 maj 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.