I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a brief but an excellent dealign with iGO4. I can say that this is a very professional insurance broker institute and they can always be reached by phone and email. I would deal with them again... Se mer
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Lovely customer service.Very patient staff.Price was reasonable too..would highly recommend iGO4.
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This is the second year with the company. I have found their agents to be helpful but having no claims haven't had contact throughout the year so can comment on their claim handling. Somewhat perturbe... Se mer
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Företagsinformation
Om iGO4
Skrivet av företaget
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Kontaktuppgifter
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough , Storbritannien
- 01733 308 235
- contact@igo4.com
- www.igo4.com
4,4
Utmärkt
9 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Though it was bit of struggle to get…
Though it was bit of struggle to get human on the phone, but once had the support person all went very quickly and smoothly. Great service, responding to the query.
5 april 2026
Svar från iGO4
Thank you for your feedback. We appreciate your patience in reaching us by phone, and we're delighted to hear that our support team was able to assist you quickly and smoothly. Providing great service and responding effectively to your queries is very important to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Nice and easy to set up and good value…
Nice and easy to set up and good value for money
4 april 2026
Svar från iGO4
Thank you for your kind feedback! We're delighted to hear that you found the setup nice and easy and that you feel you received good value for money. If you ever need any assistance or have questions about your policy, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Awesome experience
3 april 2026
Svar från iGO4
Thank you for sharing your feedback about your experience with iGO4 through Trustpilot. We're delighted to hear that you had an awesome experience!
If there's anything more we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Svar från iGO4
Thank you for your kind words and for choosing iGO4. We're delighted to hear that you had a great experience with our service. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
Svar från iGO4
Thank you for your kind words!
We're delighted to hear that you found us straightforward and easy to deal with. If you need any further assistance or have any questions about your Igo4 policy, please don't hesitate to reach out.
Kind regards
Chelsea @ Igo4 insurance
Svar från iGO4
Thank you very much for your kind words and positive feedback. We're delighted to hear that you find it a good product at a reasonable cost.
If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
It's very easy to find your way through the application form and straight forward to find your perfect policy
It's a lot easier than I thought it was going to be to walk your way through the application form
31 mars 2026
Svar från iGO4
Thank you for your kind feedback! We're delighted to hear that you found the application process easier than expected. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Renewal is easy but the price continues…
Renewal is easy but the price continues to rise after years of being loyal. The price has now become unreasonable and is getting towards double compared to quotes on comparison sites.
30 mars 2026
Svar från iGO4
Thank you for sharing your concerns regarding your renewal pricing. I completely understand how frustrating it can be to see rising costs, especially after being a loyal customer for so many years.
At iGO4, we truly value your loyalty and strive to offer competitive pricing. Pricing can sometimes increase due to various factors, including changes in risk assessments and market conditions.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you for your kind words. We're delighted to hear you found the process smooth and our service good. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service and pricing good. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service easy to use and that the price worked well for you. If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
The treatment that I have had with the…
The treatment that I have had with the customer service officers especially on13th. The lady was very good and patient with me, explained what I was asking.
13 mars 2026
Omdöme utan inbjudan
Svar från iGO4
Thank you so much for your kind feedback. We're delighted to hear that our customer service agent on the 13th was patient and helpful in addressing your questions. At iGO4, we strive to provide the best support to our customers, and your appreciation means a lot to us.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you so much for your kind words. We're delighted to hear that you found our support helpful and that everything was explained clearly. If you have any more questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
The worst ever company
26 mars 2026
Svar från iGO4
Thank you for sharing your feedback We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can investigate further.
Kind regards,
Michelle @ iGO4
SpeShambolicnt an hour completing on-line form…
Spent an hour completing on-line form for car insurance twice and getting "Sorry there is a technical issue".
Followed up with a phone call to be told they didn't want my business.
Driving 40 years. 12 years no claims.
For those who have parted with cash I hope they handle claims better than they do new customers
25 mars 2026
Omdöme utan inbjudan
Svar från iGO4
Thank you for sharing your experience with us. I’m very sorry to hear about the technical issues you encountered while completing the online form, and for the disappointing response when you followed up by phone. This is certainly not the experience we aim to provide.
Our number one priority is the service we provide to our customers. If you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we would like to rectify this with you.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our service and pricing. At iGO4, we strive to provide excellent customer service, and it's wonderful to know we met your expectations.
If you need any further assistance in the future, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Svar från iGO4
Thank you for your kind words and positive feedback. We’re delighted to hear you had a great experience with us. If there's anything more we can assist you with, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
The quote was much better compared to…
The quote was much better compared to other companies, and the whole process was straightforward and easy to follow. Overall, a very good experience.
24 mars 2026
Svar från iGO4
Thank you very much for your positive feedback regarding your recent experience. We're delighted to hear that our quote was competitive and that you found the process straightforward and easy to follow. Providing a smooth and satisfying experience is very important to us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
After posting a 1 star review the…
After posting a 1 star review the company replied on trust pilot fir me to contact them. I did so and received an automated response. My anger at their behaviour and financial deductions run deep. Use the company if you want but know if you cancel it is £40 to set up policy, £25 if they have to alter anything on the policy plus a charge for how ever many days of coverage. Hooefully the govt will eventually cap cancellation fees from these insurers.
19 mars 2026
Omdöme utan inbjudan
Svar från iGO4
Firstly, we would like to thank you for taking the time to leave us your feedback. We are sorry to read of your experience during your time with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we would like to extend it sincerely and ask if you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, so we can discuss this further. You may get an automated response to explain we have received your email however our team will be in contact with you.
Kind regards,
Michelle @ iGO4
I cancelled the coverage within the 2…
I cancelled the coverage within the 2 week period and from the £126 deposit I only got £47 back. That was so unfaif and unreasonable. I have not even received it yet.
18 mars 2026
Svar från iGO4
Thank you for reaching out and sharing your concerns regarding the refund on your coverage cancellation.
I understand that you cancelled within the 2-week cooling-off period and expected the full deposit of £126 back, but have only seen £47 refunded so far. I can imagine this has been frustrating, especially as you have not yet received the refund.If you’d like to send us a private reply with your policy number, full address and date of birth to Contact@igo4.com, we would be happy to assist with any queries you have.
Thank you
Kind regards
Chelsea @ Igo4 insurance
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