Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I was trying to use this service and I can't cancel online even though they mention it should work, but it does not. The service barely loads / functions on the website with broken images and t... Se mer

Betygsatt 5 av 5 stjärnor

U did an excellent job In notifying me monthly regarding 20/20 eye care network data breach (1/21/2021 notification). U stated each month for 1 free year that no compromising info against me was... Se mer

Betygsatt 1 av 5 stjärnor

Please beware, you are billed yearly and the service is difficult to cancel with this company. I did not want to renew as I subscribe to identity monitoring under a different company. You are not prov... Se mer

Betygsatt 3 av 5 stjärnor

I would rate the representative, Nicole ☆☆☆☆☆. She handled my issue professionally, efficiently, and promptly. However, the wait time on hold was long, all three times. My call was dropped twice.... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag
  2. Programvaruförsäljare

Skrivet av företaget

IdentityForce is a leading provider of proactive identity, privacy, and credit protection. For over 40 years, we have consistently delivered top-rated personal security solutions.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

902 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I’m giving the 4 ⭐️‘s stars because the…

I’m giving the 4 ⭐️‘s stars because the couple of times I’ve contacted the Identity Force it’s soooooo much to navigate through when all I want is to understand what’s going, on why and how my situation will be handled. I’ve received several fraud alerts, however, they have been from my bank not IF. Why is this so?

9 september 2022
Betygsatt 5 av 5 stjärnor

EASY

I found that it was very easy to sign up for the protection I wanted and needed.

6 september 2022
Betygsatt 1 av 5 stjärnor

You get what you pay for

I have had no information or help in working with this product. Since it’s a free resource, having had a recent security breach, I guess I shouldn’t complain. But the adage “You get what you pay for” is true.

30 augusti 2022
Betygsatt 1 av 5 stjärnor

Please beware

Please beware, you are billed yearly and the service is difficult to cancel with this company. I did not want to renew as I subscribe to identity monitoring under a different company. You are not provided FICO scores but Vantage scores which lenders do not use. A representative called me and I told them I did not want to renew but 2 weeks later and I got charged. This plan is active until the "next billing cycle" which is yearly.

28 augusti 2022
Betygsatt 5 av 5 stjärnor

Final report on 20/20 eye care network data breach

U did an excellent job In notifying me monthly regarding 20/20 eye care network data breach (1/21/2021 notification).

U stated each month for 1 free year that no compromising info against me was never used against me.

I have an atty representing me in this data breach. Joseph Lyons Law Firm in Cincinnati OH. He has many other victims as well. The Hearings have been heard In federal court in Ft. Lauderdale fl. They estimate another year or so 4 court results 4 all victims. Update my new cell #561 255 4728 4 my records. Carole Randi bryon

15 juli 2022
Betygsatt 5 av 5 stjärnor

Economically, Precise, Forthright

I've only been with you a short while. Your staff is very forthright in their assessments of your personal situation. You have made it economically favorable Thank you again

14 juli 2022
Betygsatt 1 av 5 stjärnor

Very poor performance

It's June 15th, 2022, and I haven't had a single alert from IdentityForce since October of 2021 although I keep receiving constant reminders of seminars from them. I have their best plan however, I've had three attempts by unknown individuals trying to open credit cards in my name this year alone. I don't need seminars, what I need is protection and I'm not getting it. They are very efficient in charging my credit card on time, however, They really have no effect when it comes to protecting my identity. I canceled my membership today however, they refused to refund the bulk of my payment. The customer service rep told me when I called that she would refer me to a specialist that would call me within the hour. That was four hours ago and still no call. I am filing a complaint with the Better Business Bureau and a fraud case with the credit card company. Be aware that this company is excellent at taking your money and not much else.

15 juni 2022
Omdöme utan inbjudan
Logotyp för IdentityForce

Svar från IdentityForce

Hi Michael, We so appreciate you alerting us to your experience. We escalated this to multiple teams as this is certainly not the experience we want our members to have. Again, thank you for the feedback. We apologize deeply - we care about our members, and we are hopeful we can make this right.

Betygsatt 5 av 5 stjärnor

The regular updates give me peace of…

The regular updates give me peace of mind, which is important to me. And I appreciate the proactive information and specific monitoring features.

25 maj 2022
Logotyp för IdentityForce

Svar från IdentityForce

Hi Richard, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future!

Betygsatt 5 av 5 stjärnor

They call and check on me if everything…

They call and check on me if everything is good, I like that👍

18 maj 2022
Logotyp för IdentityForce

Svar från IdentityForce

Hi Wayne, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future!

Betygsatt 4 av 5 stjärnor

It's great

It's great. I only had it for a few weeks. So far, so good. 👍

18 maj 2022
Logotyp för IdentityForce

Svar från IdentityForce

Hi Andrew, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you make your experience 5 star in the future!

Betygsatt 5 av 5 stjärnor

I am not very good with computers and I…I was connected with a very helpful lady who answered my questions and put my mind at ease. Thank you for having that kind of verbal support available.

I am not very good with computers and I enjoy having the option of speaking with a live person. I was connected with a very helpful lady who answered my questions and put my mind at ease. Thank you for having that kind of verbal support available.

18 maj 2022
Logotyp för IdentityForce

Svar från IdentityForce

Hi Margaret, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future!

Betygsatt 5 av 5 stjärnor

I think this is a great way to be…

I think this is a great way to be protected I wish they had yearly plans but it's so far okay and it's the cheapest way to be able to protect your identity I have already looked to see if it was

7 maj 2022
Logotyp för IdentityForce

Svar från IdentityForce

Hi! Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer