I was trying to use this service and I can't cancel online even though they mention it should work, but it does not. The service barely loads / functions on the website with broken images and t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
U did an excellent job In notifying me monthly regarding 20/20 eye care network data breach (1/21/2021 notification). U stated each month for 1 free year that no compromising info against me was... Se mer
Please beware, you are billed yearly and the service is difficult to cancel with this company. I did not want to renew as I subscribe to identity monitoring under a different company. You are not prov... Se mer
I would rate the representative, Nicole ☆☆☆☆☆. She handled my issue professionally, efficiently, and promptly. However, the wait time on hold was long, all three times. My call was dropped twice.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
IdentityForce is a leading provider of proactive identity, privacy, and credit protection. For over 40 years, we have consistently delivered top-rated personal security solutions.
Kontaktuppgifter
111 Speen Street, Suite 304, 01701, Framingham, USA
- 1-877-694-3367
- memberservices@identityforce.com
- www.identityforce.com
2,9
Medel
902 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från IdentityForce
Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Last Webinar was quite good
Last Webinar was quite good, gentleman was knowledgeable, but why only 15 mins?
19 januari 2023
Svar från IdentityForce
Thanks for the kind words and for joining the webinar, Claude. We’ve heard from many people that they can often fit a 15-minute webinar into their busy schedules, whereas a 30- to 45-minute session requires more of a commitment. Hopefully we can whet your appetite in 15 minutes and connect you with additional resources if you’d like more information. Please let us know if we can offer more assistance.
I get an alert for any suspicious…
I get an alert for any suspicious activity on my accounts
19 oktober 2022
Svar från IdentityForce
Hi Tom, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Felt safe using
Felt safe using. Great alert system and notification given at appropriate time.
12 januari 2023
Svar från IdentityForce
Hi Pamela, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Trusted Company
Excellent job monitoring activities, very helpful and accurate give a sense is security.
Thanks 😊
8 januari 2023
Svar från IdentityForce
Hi Jo, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Response time
Communication and response time needs to be improved
As of 1/11/23 no one has reached out like your response said on 12/29
1 oktober 2022
Svar från IdentityForce
Hi Jonathan, thank you for alerting us to your experience. We escalated this to multiple teams as this is certainly not the experience we want our members to have. Please look out for a message from our Member Services team, who will address this concern. Again, thank you for your feedback.
I don’t actually know what you are…
I don’t actually know what you are doing to protect my information. I pay $10.99 month for what exactly.
26 december 2022
Svar från IdentityForce
Hi Tom, thank you for alerting us to your experience. We have escalated this to our Member Services team who have already reached out in regards to your question. Please look out for a message from one of our representatives, they will assist you in getting any issues you may have resolved. Again, thank you for your feedback.
Anything connected to PCMatic has to be…
Anything connected to PCMatic has to be good!
23 december 2022
Svar från IdentityForce
Hi Mark, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
I switched over from another identity…
I switched over from another identity protection service to Identity Force. The customer service, pricing and product with Identity Force is superior.
22 december 2022
Svar från IdentityForce
Hi Adam, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
I always have trouble getting to my…
I always have trouble getting to my site. If I call rather than give up trying to reach my site, your people are helpful, understanding, and easy to understand. Too often however I just give up and ignore your alerts. So far, the alerts have been sex offenders and I don't have any children that live here.
22 december 2022
Svar från IdentityForce
Hi Patricia, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future!
Svar från IdentityForce
Hi Venables, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We value each and every member and their feedback! Please let us know if we can help you in the future.
I canceled this membership
I canceled this membership, well at least I thought I did but they are still taking money monthly
1 december 2022
Svar från IdentityForce
Hi Ryan thank you for alerting us to your experience. Our team would like to speak to you directly so we can learn more about how we can help resolve this issue. We escalated this to multiple teams as this is certainly not the experience we want our members to have. Please look out for a message from our Member Services team, who will assist you in fulfilling your cancellation. Again, thank you for your feedback.
Svar från IdentityForce
Hi Pamela, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
My card was hacked and it is listed and…
My card was hacked and it is listed and I heard nothing and so a appeal was made and the credit agencies were notified. I enlisted in this service so this would not happen.
29 november 2022
Svar från IdentityForce
Hi Barbara, thank you for alerting us to your experience. We escalated this to multiple teams as this is certainly not the experience we want our members to have. Please look out for a message from our Member Services team, who will assist you in getting this issue resolved. Again, thank you for your feedback.
So far so good
So far so good. I like the app and the fact that I can check it anytime. I purchased IdentityForce after I was notified by credit card companies that an inquiry was made, and I had attempted Identity Theft.
1 september 2022
Svar från IdentityForce
Hi Eileen, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Peace of Mind
Peace of mind in the world of increasing data breaches... easy to sign up... easy to use website... useful webinar content... free VPN on mobile devices... $1mm insurance fund... monitoring alerts
24 oktober 2022
Svar från IdentityForce
Hi Frank, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
Love the way you keep me updated on how…
Love the way you keep me updated on how I’m doing
11 oktober 2022
Svar från IdentityForce
Hi Glendora, Thank you for your review and letting us know how you are doing with your IdentityForce membership. We really value each and every member! Please let us know if we can help you in the future.
very poor service
I sent a message on Fri, Sep 23 at 11:56 AM & I didn't get a response. That is why I rate it horrible.
23 augusti 2022
Svar från IdentityForce
Hi Jim, We appreciate you alerting us to your experience and understand you've been in touch with our member support team. We escalated this to multiple teams as this is certainly not the experience we want our members to have. Sincerely hope that this issue has been resolved for you and if you need any assistance with your IdentityForce services, please do not hesitate to reach out.
Excellent, highly recommended
IdentityForce is a trustworthy, responsible, reliable partner when it comes to staying safe and secure.
27 september 2022
Piece of mind
It’s the piece of mind that someone is looking out for me and my family. My husband recently died and it is even more important than ever to know that those scammers are being watched.
4 oktober 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.