Home Warranty of America Omdömen 

Great job getting a repairperson out to fix my pool. The only thing i didnt like is no receipt or warranty on the work given. How do i receive that?

Response time and tech were great. Although HW denied my AC claim due to lack of product information and serial numbers, they explained their liability reasons. I've had Home Warranty of America going on 10 years and have seen a major improvement in their services.

I am very satisfied with Janill Abreu . She is honest,professional and knowledgeable. I am so happy to have her service today.

Quick and easy. The plumber was timely, extremely professional and shared his knowledge with me generously!

Customer Service was kind and generous and very helpful.

I recently had a plumbing problem and put a claim in to be resolved. I had some difficulty getting a response, but in the long run my problem was resolved and I was quite pleased with the outcome.
My technician was very efficient and the work was completed in less than an hour. He was very polite and very knowledgeable. Thank you

I had a plumbing issue. The appointment was set easy and the guy came out on time but was denied due to the issue being claimed not normal wear and tear. I disagree due to that fact that the handle to my tub can only wear out due to normal use. One wouldn't have any reason to roughhouse a handle to a tub.

Just want every one to know that HWA has the best customer service they took care of my situation fast.

Tech came in twice once to diagnose the problem and once to replace the faulty sensor. Was quick in dismantling and putting it back so quick.

Have had HWA for over 6 years. They are only going to give me a 280 dollar Lowe’s gift card instead of fixing my dishwasher. They said it will cost too much to fix it so I can just replace it. The cheapest dishwasher at Lowe’s right now is 425 and that doesn’t even include installation. I am paying 125 dollars a month for my home warranty. I will be canceling my policy as soon as this issue with my dishwasher is resolved. You’re better off just setting aside your money then giving it to HWA.

Awesome customer service

They explained what is and is not covered by my policy.

Very professional and efficient removement and installment of my hot water tank. Kudos to EZ-FIXER PLUMBING & ELECTRIC REPAIRS.

This company is a total nightmare when it comes to reaching customers service resolutions. They sent me my neighbors personal information back in March. I would call and get put on hold for 30 minutes just to be hung up on. Reached Resolution department after days of trying, no resolution. I am now having to reach them again, same story. I can not understand why even if you ask for a Supervisor all you get is transferred and hung up on. I even asked for mail options and they could not provide. PLEASE save your time and money.

It was very difficult to get service scheduled. Had to re-schedule several times due to no-show from technicians. The technician that finally did come out and fix the problem said the emails from HWA that we received saying we had an appointment were false. We have to actually call then to get a date and time. HWA never communicated that.

Janill explained everything to me and answered all my questions. Dealing with another home warranty company for a few years and it was a breathe of fresh air knowing that HWA provides 24/7 service to their clients.

Issue was eventually resolved and I really like the technician that came to fix.

I submitted my request on Friday afternoon and a tech was not assigned until Sunday. Once the tech was assigned he scheduled to come out on Wednesday. So I had a total of 5 days with the issue.

To day is my first day and I just signed today for my home Waranty , so I don’t have enough to say on my first day

The service was fast and efficient but I don’t like how only partial items are covered. Garage door is not covered but garage door opener is. Sounds ridiculous. The problems always happen in the the door or springs or chains.