Customers Schedule: My recent appointment for an electrician through HWA was thwarted by the fact that I, the customer was not a part of the scheduling process. I had to reschedule the first appointm... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yes, Adrian was most talented and you should be proud to have him sell your product, after doing business with the last company and their horrible treatment he made my day! Thanks, ps# give a raise L... Se mer
Still pending completion of job. Technician asked for additional out front costs that where not covered by HWA.
Response time and tech were great. Although HW denied my AC claim due to lack of product information and serial numbers, they explained their liability reasons. I've had Home Warranty of America going... Se mer
Företagsinformation
Skrivet av företaget
Protect your home with a home warranty plan from Home Warranty of America, we've got you covered.
Kontaktuppgifter
90 Washington Valley Road , 07921, Bedminster, USA
- www.hwahomewarranty.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and everything…
Great customer service and everything were explained in detail
Eddie did a good job explaining the…
Eddie did a good job explaining the warranty, what’s covered, and why the company is rated higher.
Technician was prompt knowledgeable…
Technician was prompt knowledgeable funny and fast in fixing my issue with cooling unit.
HWA slow to resolve issues, not helpful, not recommended
I have had HWA for 4 years. Whenever I have needed them to get a service person out, it takes FOREVER. If you decide to go with HWA, don't expect a quick turnaround and do expect to be hounded by sales calls 4 months prior to your policy expiring. I recently paid for another year on 2 locations and after my most recent experience, I will be canceling both policies and finding another company. Most recent claim was with a kitchen sink that was not draining and started to affect the dishwasher (not to mention stink!). HWA scheduled someone for almost a MONTH out. I requested an earlier, more expeditious time, and it still was a wait. After seeing the email that I can submit for reimbursement, and speaking with a representative, I scheduled a plumber so we could get the issue resolved quickly (and be able to wash dishes and use the kitchen sink). Now, I don't qualify for reimbursement. Ridiculous and irritating. I'm done with this company.
Repair was done in a timely manner
Repair was done in a timely manner. Technician professional and knowledgeable.
Janill was very helpful with our…
Janill was very helpful with our process of acquiring a home warranty
Waited for a scheduled call back from a…
Waited for a scheduled call back from a claims supervisor at the allotted time, but no body called.
The rep was kind and not pushy
The rep was kind and not pushy. I shared with her that I was comparing warranty companies in my initial conversation with her. After comparing a few companies, I called the rep back and we agreed on terms.
He new what I was looking for in a home…
He new what I was looking for in a home warranty an my passed experience with the warranty company this is my 4 company with in 5 years
There was absolutely no communication…
There was absolutely no communication to get the water heater replaced. Technician requested unit replacement and warranty company recommended replacing parts first. Then, warranty company didn’t approve the ordering of both parts, only one at a time. Meanwhile, a 90 yr couple reminds without an essential household service or having an essential utility for basic sanitation, bathing, cleaning and maintaining safe and sanitary conditions until the replacement of the water heater is approved. Leaving uncertainty as to the length of time it will take to resolve.
The claim submission process is simple
The claim submission process is simple, easy and straightforward. And the technician has very professional attitude and expertise . He explain the process in a very detail manner . After the replacement part was purchased and everything was fixed in a very timely manner.
We ha a great service with HWA and the…
We ha a great service with HWA and the Provider, Beltway Air Comfort Service.
GET BETTER COMPANY WORKING FOR YOU HAD…
GET BETTER COMPANY WORKING FOR YOU HAD THE COMPANY COME IN TO FIX MY HEAT AN AIR AND THEY TOOK MY BETTER THERMOSTAT FOR A PEACE OF JUNK
RECIEVED EMAIL ABOUT BACK ORDERED…
RECIEVED EMAIL ABOUT BACK ORDERED EQUIPMENT SAYING aug. 5 WOULD BE DELIVERY BUT THAT IS THE SAME DAY OF EMAIL AND NOW IT SAYS closed CLAIM AND nothing whatsoever HAS BEEN DONE!!!!!!!!!!!!!!!!SO STARS FOR YALL
I pay $76 monthly and $125 pet visit…
I pay $76 monthly and $125 pet visit and you denied a fix; I am 74 yr and on a fix income; this is unacceptable
Act fast on claims and repairs!
The process of signing up was easy…
The process of signing up was easy thanks to Lou Manzi.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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