Jenna was incredibly helpful and patient ! The plants were delivered with a great deal of care and in excellent condition! What a great service !
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful well packed plants arrived quickly. Amazing quality as always. Thank you
Wonderful plants, healthy and great selection. This shop is always my highlight when visiting Exeter. I just received my order of anthurium warocqueanum through the post and I am thrilled! I bought th... Se mer
I live in Australia so sending a gift, while supporting a local business can often have its challenges but Hutch Houseplants made it so easy. I messaged them directly for some assistance with a pot wh... Se mer
Företagsinformation
Skrivet av företaget
Hutch is an independent shop based in Exeter, and selling online and shipping around the UK, specialising in rare and exotic houseplants, bespoke terrariums, books, accessories and plant related gifts
Kontaktuppgifter
Unit 6, The Depot, Bampfylde St, EX1 2FW, Exeter, Storbritannien
- 01392 758130
- info@hutchhouseplants.co.uk
- www.hutchhouseplants.co.uk
4,8
Utmärkt
353 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service, so kind and helpful and beautiful plants!
10 december 2021
Helpful
Helpful, friendly staff. Good product at a good price. Shop is a pleasant environment.
10 december 2021
Very easy to purchase a gift voucher
Very easy to purchase a gift voucher, which our daughter took great delight in spending. Her plants arrived quickly and she is very pleased with them.
9 december 2021
Great plants
8 december 2021
Healthy plant
Lovely, healthy plant purchased online and picked up in store. Very pleased with my purchase.
3 december 2021
Love Hutch Housplants 😍
27 november 2021
Christmas trees are awesome
Their Christmas trees are much nicer and cheaper than my bull crap plastic wilkos tree.
Whole heartedly recommend Hutch.
26 november 2021
Omdöme utan inbjudan
The service and expertise from Hutch…
The service and expertise from Hutch Houseplants was excellent throughout. They were hugely flexible with my limited delivery window and kept me fully informed throughout. The plants look lovely and super-healthy. Thank-you!
16 november 2021
Top service and great quality plants in…
Top service and great quality plants in great health.
9 november 2021
I honestly love this place
Honestly, I love this shop, great people to buy from, great plants and it’s sick to go in… there’s plants all around and they always helps when you struggle with your own plants because they describe how to best look after them
5 november 2021
Treat yourself at Hutch House Plants
I love Hutch House Plants, The shop is full of unusual plants of all sizes. The staff are really knowledgeable and friendly. It’s a great place to treat yourself or find a perfect gift for a family member or friend.
5 november 2021
Love them!
Love them!! Gonna keep surprising my friends with their plants!! V. Wonderful plants and V. lovely service!!
3 november 2021
Great quality plants and friendly…
Great quality plants and friendly staff. My favourite local plant shop
2 november 2021
Really wonderful service.
Really wonderful service.
I found Hutch in Exeter and because I was on foot I couldn’t grab what I wanted. Ordered from the excellent website and the plant arrived in really good condition.
23 oktober 2021
My plants looked slightly wilted and…
My plants looked slightly wilted and not very akin to the pictures on the website. The packaging was a bit poor, leaving the plants moving around in the bag. The service when I picked up the plants were okay but overall I don't enjoy the experience and will probably seek other options when buying plants in the future.
21 oktober 2021
Svar från Hutch Houseplants
Hi Jack,
We're really sorry to hear that you're not happy with your recent experience with us. We'll drop you an email seperately to try and get a bit more info and see if there is anything we can do to help.
When using our click and collect service, whilst we always ensure we pick out healthy and happy specimens to take home with you, we do offer the chance for you to inspect your plants before leaving the shop and are always happy to swap them out if you see anything you would prefer at the time. We'll get some more info from you on the wilting that you say the plants were doing, but we work hard to ensure that all of our plants leave the shop in a great condition.
On the packaging, we provide sturdy paper bags for all purchases in store (with a small donation to charity) as they are the most secure way of you transporting your new plants home with you. Unfortunately, it's not possible to completely remove the element of some movement as you carry them home in the bag.
We want all of our customers to leave the shop feeling like they've had a fantastic experience, so we can only apologise that you didn't feel that this was the case on this occasion. We'll be in touch to see what more we can do to help.
Thanks for your review and your recent order with us.
Hutch Houseplants
Gorgeous healthy plants
Gorgeous healthy plants, packaged really carefully and speedily delivered! I will definitely be using Hutch again!!
19 oktober 2021
Fantastic service
Fantastic service , amazing shop really fast delivery . highly highly recommend .
18 oktober 2021
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