House of Kojo Omdömen 

4 185
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Se mer

Betygsatt 5 av 5 stjärnor

House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Se mer

Betygsatt 5 av 5 stjärnor

Amazing plants shipped with great care done many orders and everytime been good experience. Quality is next level! Customer service team are also great easy to contact and helpful. My only place onlin... Se mer

Betygsatt 3 av 5 stjärnor

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Se mer

Företagsinformation

  1. Trädgårdsbutik
  2. Blomsterbud
  3. Blomstermarknad
  4. Inredningsarkitekt
  5. Växtuppvisningsbutik
  6. Plantskola

Skrivet av företaget

Your go-to for rare house plants delivered straight to your door.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(4 185)

88 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have ordered plants online from other…

I have ordered plants online from other retailers and decided to try House of Kojo, I would like to say I am SO impressed, the plant and pot were packaged so well. Better than any other site I have used. I could tell real care had gone into packing my order. Also the plant itself is in great condition and really healthy, I will definitely be using you again for future plant orders. Thanks you!

16 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The delivery was good

The delivery was good. The plant is healthy, but was much smaller than the photo I saw. The special compost I’ve paid for hasn’t arrived. Apparently it was out of stock when I ordered it.. but no one told me?
I’m still waiting. But got an email today to show me how to re pot my plant!..?

24 mars 2025
Betygsatt 4 av 5 stjärnor

Customer service

I ran into some delivery issues so I contacted customer service via email and they replied back very quickly and provided some flexible options to sort out the issue.
They were very understanding after a few days later, I finally got the package delivered safely.

24 mars 2025
Betygsatt 5 av 5 stjärnor

Fantastic service and well packaged…

Fantastic service and well packaged plants…….. they are clearly taken care of and looked after!
Had an issue with delivery but it was a misunderstanding and they rectified it very quickly and told to get in contact again should I have any queries. Very supportive !!

23 mars 2025
Betygsatt 5 av 5 stjärnor

Perfect

I ordered 2 times from this website, I fully recommend. Fast delivery, very well packaged products , beautiful and healthy plants. Thank you

25 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company, the plants arrived looking very healthy, and great care was taken to keep them warm during the frosty weather. I just love the attention and care they took, I've have ordered many plants online from different places but this is the first time they were wrapped up so well and even had their own little heating pack! 10 out of 10

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest, Friendly Company

The friendly, honest advice that I got when I enquired about whether or not I needed a plant protection pack with my collection order, also was very accommodating for me to collect my order just outside of collection hours.

20 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best support team!🥰

Needed to change address on my order, I got a response within an hour. Dispatched within a day, cannot wait for my plants!

20 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely plants and fantastic customer service

First ever order from HoK. Initially received the wrong plant and Jess in customer service organised the correct plant to be sent out and the incorrect one to be collected. I decided I wanted to keep the incorrect plant too so asked for an invoice for it and she sent me the invoice at 50% to reflect the original mistake plus free winter protection and next day delivery. Excellent response times and very friendly, would highly recommend and has definitely convinced me to be a repeat customer!

18 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient service

Ordered 4 plants. All arrived quickly and in great condition due to careful packing. Will be back to buy more :)

4 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful plants

Beautiful plants. Arrived extremely well packaged and in great condition. Highly recommend this seller to everyone 😊Thank you . Will buy from you again.

23 februari 2025
Betygsatt 5 av 5 stjärnor

Amazing

Amazing. Plants arrived safely and well packaged. Ordered multiple times and each time they do not disappoint 🙌 👌

25 februari 2025
Betygsatt 3 av 5 stjärnor

Confusing Delivery

There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neighbours outdoor bins and I had no way of knowing as there was no tracker and nothing to say where they had been left resulting in damage to one of the plants as who knows how long they were out there for?? Otherwise I think they will recover but feel somehow this could have been avoided.

25 februari 2025

Detta är Trustpilot

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