Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status af... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape. Customer service is always very friendly and happy to help with questions about... Se mer
Amazing plants shipped with great care done many orders and everytime been good experience. Quality is next level! Customer service team are also great easy to contact and helpful. My only place onlin... Se mer
There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neig... Se mer
Företagsinformation
Skrivet av företaget
Your go-to for rare house plants delivered straight to your door.
Kontaktuppgifter
Hall Nurseries, Upper Helmsley, YO41 1JY, York, Storbritannien
- info@houseofkojo.com
- www.houseofkojo.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have ordered plants online from other…
I have ordered plants online from other retailers and decided to try House of Kojo, I would like to say I am SO impressed, the plant and pot were packaged so well. Better than any other site I have used. I could tell real care had gone into packing my order. Also the plant itself is in great condition and really healthy, I will definitely be using you again for future plant orders. Thanks you!
Delivery was quick and efficient
Delivery was quick and efficient, well packaged.
The plants ordered were robust, well packaged and so far have not missed a beat. They are healthy n beautiful. Will order from this seller again
The delivery was good
The delivery was good. The plant is healthy, but was much smaller than the photo I saw. The special compost I’ve paid for hasn’t arrived. Apparently it was out of stock when I ordered it.. but no one told me?
I’m still waiting. But got an email today to show me how to re pot my plant!..?
Customer service
I ran into some delivery issues so I contacted customer service via email and they replied back very quickly and provided some flexible options to sort out the issue.
They were very understanding after a few days later, I finally got the package delivered safely.
Fantastic service and well packaged…
Fantastic service and well packaged plants…….. they are clearly taken care of and looked after!
Had an issue with delivery but it was a misunderstanding and they rectified it very quickly and told to get in contact again should I have any queries. Very supportive !!
plant was beautiful and well packaged
Great value
I’m so pleased with the plants that were delivered. But my husband will notice!
The plants I received are in very good…
The plants I received are in very good condition and were well packed.
Great selection of houseplants. Arrived the next day, well packaged and really healthy ❤️🌱
Perfect
I ordered 2 times from this website, I fully recommend. Fast delivery, very well packaged products , beautiful and healthy plants. Thank you
Fantastic company
Fantastic company, the plants arrived looking very healthy, and great care was taken to keep them warm during the frosty weather. I just love the attention and care they took, I've have ordered many plants online from different places but this is the first time they were wrapped up so well and even had their own little heating pack! 10 out of 10
Honest, Friendly Company
The friendly, honest advice that I got when I enquired about whether or not I needed a plant protection pack with my collection order, also was very accommodating for me to collect my order just outside of collection hours.
Best support team!🥰
Needed to change address on my order, I got a response within an hour. Dispatched within a day, cannot wait for my plants!
Lovely plants and fantastic customer service
First ever order from HoK. Initially received the wrong plant and Jess in customer service organised the correct plant to be sent out and the incorrect one to be collected. I decided I wanted to keep the incorrect plant too so asked for an invoice for it and she sent me the invoice at 50% to reflect the original mistake plus free winter protection and next day delivery. Excellent response times and very friendly, would highly recommend and has definitely convinced me to be a repeat customer!
Efficient service
Ordered 4 plants. All arrived quickly and in great condition due to careful packing. Will be back to buy more :)
Beautiful plants
Beautiful plants. Arrived extremely well packaged and in great condition. Highly recommend this seller to everyone 😊Thank you . Will buy from you again.
My 2nd order from House of Kojo
My 2nd order from House of Kojo. Never regret. They are just not only beautiful. Super healthy. Very well looked arfter. Worth every penny. Brilliant packing no demage to plants at all.
Amazing
Amazing. Plants arrived safely and well packaged. Ordered multiple times and each time they do not disappoint 🙌 👌
Confusing Delivery
There was confusion around who was delivering the packages. First was told UPS and then the tracker kept saying they don't have my order yet. Turns out parcel force delivered it instead but to my neighbours outdoor bins and I had no way of knowing as there was no tracker and nothing to say where they had been left resulting in damage to one of the plants as who knows how long they were out there for?? Otherwise I think they will recover but feel somehow this could have been avoided.
Happy plants = Happy me 🪴
My baby plants turned up this morning. They were individually wrapped so carefully that none of the soil escaped from the pots . Healthy and happy plants . Happy me. Many thanks .
Seller helpfully suggested a winter…
Seller helpfully suggested a winter pack for my recent plant purchase, as the temperature si still cold. I am grateful for that.
The purchase and use of the web site was slick and easy. Very pleased.
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