Lots of information on website. Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs. Ordering and delivery were faultless.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and... Se mer
Företaget har svarat
Very happy with everything so far. Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally s... Se mer
Företaget har svarat
Everything arrived as expected, either on the same day, or possibly one day apart (I can't remember!). The instructions were easy to follow and installation went smoothly. The composter looks very sma... Se mer
Företaget har svarat
Företagsinformation
- Trädgård
- också i
- Trädgårdsbutik
Skrivet av företaget
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Skrivet av företaget
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Kontaktuppgifter
Spennymoor, Storbritannien
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4,7
Utmärkt
888 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery
Prompt delivery, easily assembled and temperature at a good level after one week. Only had it 2.5 weeks so can’t comment on the output yet.
7 april 2026
Svar från HOTBIN Composting
Thanks for the review, sounds like you are off to a really good start! Prompt delivery, easy assembly, and a good temperature after just one week is exactly where you want to be, good work.
You're right, two and half week is far too early to judge the finished compost (the first batch normally takes around 90 days). Just keep feeding little and often with your kitchen and garden waste (greens/browns) and this should keep the temperature high and your heap happy.
FYI - We’ll send a separate PRODUCT review in around 7-8 weeks, once you’ve had time to get your HOTBIN running, build your heap, and see how it performs.
Sturdy well made hot composter
Sturdy well made hot composter. Lid fits firmly and keeps flies out. Very pleased with it so far.
30 mars 2026
Svar från HOTBIN Composting
Thanks for the great review, really pleased you’re happy with how sturdy the HOTBIN feels - keeping the flies out is always a bonus!
Just to clarify for readers on the material too: HOTBIN is made from ARPRO® an expanded polypropylene (EPP), it can look similar at a glance, but it’s not polystyrene.
EPP is tough and impact-resistant, so it’s built to last outdoors. And because it’s also highly insulating, it helps the HOTBIN hold the heat needed for effective hot composting.
Happy hot composting
This is a solid and well-built unit
This is a solid and well-built unit, especially considering the material it’s made from. It arrived quickly and was securely packaged.
It’s more labour-intensive than a traditional cold compost bin. It requires you to chop materials into small pieces before adding them, which can be time-consuming. I’ve also found it quite difficult to get the unit to reach the recommended temperature, which has been a bit frustrating.
That said, I’m hopeful that it will become easier to use and more effective over time as I get more familiar with the process.
23 mars 2026
Svar från HOTBIN Composting
Thanks for the review fab to hear it arrived quickly, well packaged, and feels solid and well built.
Hot composting can feel a little more “hands-on” at the start but the reward are composting in 90 days and no turning etc. The good news is you don’t need to chop everything so small forever, it’s mainly the first few weeks while you’re building the active core. Once it’s established, it becomes much more forgiving, chopping does help the bacteria digest your waste efficiently though.
On the temperature, the most common blockers are:
Not enough volume yet (it usually needs to be at least half full to build a proper hot zone 40°C plus)
Mix balance (too wet = cool/sluggish, too dry = slow; a steady add of shredded paper/cardboard + woodchip does help)
Thermometer position (internal probe into the active centre gives the true reading)
Important to note. You can still produce a good balanced compost in 90 days if you average 30°C for 3 months. Once it’s in its stride, it should feel a lot less like hard work and a lot more like “add waste, make compost.” Hope this helps.
Hot bin service
U was helped find my parcel as one part went missing through the del company
The item was well packed but I did not use the item as my husband passed away sadly
Hot bin had the item back but sadly I list £50 on it for returning the item this was a charge for collection which was al lot for me at the sad time but I would not of been able to use
17 november 2025
Svar från HOTBIN Composting
We're so sorry to hear about your husband’s passing, thank you for sharing that, and please accept our sincere condolences.
I’m glad our team was able to help track down the missing part and that everything arrived well packed, but I completely understand why you weren’t able to use it.
Great customer service. Too soon to tell if it makes compost.
Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’s an attractive piece of garden furniture, does not attract flies, and so can be placed nearer the house than my other compost bins. It’s too soon to say how effective it will be. (It might be quite hard work.)
30 mars 2026
Svar från HOTBIN Composting
Thanks for such a thoughtful review really pleased to hear you found ordering and delivery were quick and easy.
On the heat: don’t worry, you’re not alone (some trail and error is needed) if it hasn’t warmed up after two restarts, it’s usually something simple we can troubleshoot. The two biggest checks are:
Is the HOTBIN at least half full? You need that volume for the “hot” zone to build.
Are you using the internal thermometer for an accurate reading? (The lid gauge can be a bit optimistic/pessimistic depending on conditions.)
If you have an lawn clippings mix in approx. 20 ltrs with some shredded paper and give it a stir - This should also help to give the temp a bit of a boost.
If you’d like, please drop our support team a message with what you’re adding (roughly how often, and whether you’re adding shredded paper/woodchip) and we’ll help you get it properly cooking, without it feeling like hard work. Once it’s up and running, it should be much more “feed it and forget it” than “hard work in the garden”!
Easy to order
Easy to order. Easy to get going. Looks neat and tidy. Very effective at making compost.
31 mars 2026
Svar från HOTBIN Composting
Music to our ears. Easy start, smart look, and efficient, what more could you want from a compost bin. Happy HOTBIN-ing!
Superb gift
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees.
Hoping it will get higher.
24 mars 2026
Svar från HOTBIN Composting
Thanks for the lovely review, HOTBIN does make a great gift idea! 🎁
20°C is a good start while things are it’s bedding in. You'll typically see 40°C once the bin is half full and you check the temp with the internal heap thermometer. Just keep adding waste, a little bit of grass goes a long way to boost the temperature. Keep adding a mix (a bit of “dry browns” like shredded paper/cardboard with the wetter waste), you should see the temperature climb further. If you’d like some more quick tips, hit the website Support>Get Composting pages or just give us a shout on our free phone number. Happy hot composting!
Order arrived as expected and on time.
31 mars 2026
Svar från HOTBIN Composting
Thank you for your review. We’re glad to hear your order arrived on time and just as expected.
Happy HOTBIN Composting
The HOTBIN Team
Quick response to my order
23 mars 2026
Svar från HOTBIN Composting
Thanks for the feedback! Great to hear your order was processed so quickly.
Happy HOTBIN Composting
HOTBIN Team
Svar från HOTBIN Composting
Thanks for the great review. We’re so glad you’re pleased.
Happy HOTBIN Composing
HOTBIN Team
Arrived quickly
Arrived quickly, looks good, but a bit more complicated than it seems from the website, and mine still hasn't got hot enough after around 4 weeks and 2 go's at boosting it. Also, I may have to stress and get nerdy over filling it!
30 mars 2026
Svar från HOTBIN Composting
Thank you for your feedback.
We’re glad to hear your HOTBIN arrived quickly and that you’re happy with how it looks. How quickly the HOTBIN heats up will depend on the amount of waste you have available to add to the HOTBIN. It needs to be at least half full before you start to see temperatures in the hot composting zone.
Our team is always happy to help you troubleshoot and get things running as they should.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
So easy to set my hotbin up when it…
So easy to set my hotbin up when it arrived. All of the supporting instructions were clear and easy to follow. I was shocked how quickly it heated up, just 3-4 days to reach ideal temperature.
20 april 2026
Svar från HOTBIN Composting
Thanks for the great feedback!
We're glad setup was easy and that your HOTBIN heated up so quickly.
Enjoy your HOTBIN Composting journey.
HOTBIN Team
Not able to respond
9 mars 2026
Svar från HOTBIN Composting
Thank you for your review.
Our customer support team are happy to help if you have any concerns.
Happy HOTBIN Composting.
The HOTBIN Team
Read the instructions carefully before you buy.
We found the bin quite tricky to assemble and are disappointed that the lid doesn’t simply flip up like the smaller versions shown on the website. When we fitted the lid it took both of us to get it off again - not practical in frequent use. So we have decided not to push the lid fully shut to make it easier to use.
I feel the design needs some improvements.
18 april 2026
Omdöme utan inbjudan
Svar från HOTBIN Composting
Thank you for taking the time to share your experience, we are genuinely sorry to hear how disappointed you’ve felt. This is far from the experience we want anyone to have with a HOTBIN, especially when you were excited to get started with composting.
We appreciate your feedback about the assembly and the lid. The HOTBIN Mega is self-assembly which we do advertise on our website and is designed to seal tightly to retain heat. Although it should take a little force to fit together it should not be impossible – We see you placed your order with Marshalls have you spoken to them regarding your concerns or to our customer support team who can help with assessing if any adjustments can be made to your HOTBIN to make the process easier.
Regarding emptying the compost, the HOTBIN Mega is designed to work like a traditional batch composter but with the benefit that the waste is completely contained and so the heat is increased allowing you to compost faster- but this does mean to remover the waste you either have to dismantle or you can dig out from the top to remove the compost.
We thank you for your feedback and will pass this onto our design team for them to look at any potential future modifications to the HOTBIN Mega.
If you have any questions or need support in the meantime, our team is always here to help.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
Replacing the hotbin composter valve
Wow, what can I say? The service was brilliant from the polite lady on the phone to the quick delivery of the valve. I highly recommend hotbin composter company... Thanks for regaining my faith in Customer Service!!
26 mars 2026
Svar från HOTBIN Composting
Thank you so much for your wonderful review. We’re delighted to hear that our team made a great impression and that your order arrived quickly.
We’re thrilled to have restored your confidence in customer service, and we really appreciate your recommendation.
Happy HOTBIN Composting
The HOTBIN Team
Easy to order
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forward to accessing compost soon!
27 mars 2026
Svar från HOTBIN Composting
Thank you for your feedback. It's great to hear you've had a positive start.
Feeding the HOTBIN every 2-3 days should help to maintain the temperature in the hot composting zone.
Just to note that the first batch of compost you produce will be the roughest bath of compost as there was no initial het in the HOTBIN, but as you continue the process you will find the quality of the compost produced will increase.
The HOTBIN Team
Good product
Quick delivery. Easy to assemble. Excellent instructions and accessories.
Much longer for internal temperature to rise than expected.
13 april 2026
Svar från HOTBIN Composting
Thank you for your review. We’re glad to hear the delivery was quick and that you found the assembly, instructions, and accessories easy to work with.
We appreciate your feedback regarding the internal temperature rise taking longer than expected. The internal temperature can take time to rise depending on how much waste you are adding to the HOTBIN. It does need to be al least half full and this can take time to build up depending on how much waste you have available.
Happy HOTBIN Composting.
The HOTBIN Team
Svar från HOTBIN Composting
Thanks for your review! Great to hear everything arrived on time, undamaged, and hassle-free. Do let us know if you do have any problems, the team are always happy to help!
Svar från HOTBIN Composting
Thanks for the lovely review, we’ll take “amazing” any day! Happy hot composting, and shout if you ever need any support.
Excellent service
Informative website, easy to order and good delivery service. Detailed information on how to set up and use
24 mars 2026
Svar från HOTBIN Composting
Thanks for the great review! Delighted you found the website helpful, ordering easy, and delivery spot on. Fab to hear the setup/use info was clear too! Hope you enjoy composting with HOTBIN!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.