Honest Burgers Omdömen 

199
TrustScore 2.5 av 5

2,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent food and service from Fisnsbury Park Honest Burgers Team! Thank you very much! It is our favourite burger joint, and I recently organised my son's 10th birthday lunch there at the last mi... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Se mer

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Betygsatt 2 av 5 stjärnor

Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... Se mer

Betygsatt 1 av 5 stjärnor

Tried this outlet again, burger was good but let down by half cooked cold chips, not too sure who is in charge of quality control but complete lack of quality and no control over the product. Very exp... Se mer

Företaget har svarat

Företagsinformation

  1. Hamburgerrestaurang
  2. Brittisk restaurang
  3. Leveranstjänst
  4. Online-matbeställning
  5. Hämtmat

Skrivet av företaget

It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

199 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 54 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(199)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant burgers, friendly service

I order frequently from the Manchester restaurant. The burgers are exceptional, very tasty and fresh. Wait times are only ever long on peak nights. The rosemary salted chips are to die for and the service is always friendly. Would highly recommend ordering from here, definitely the best burger place in Manchester.

21 februari 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Do not order from the new Croydon branch

Do not order from the new Croydon branch. My boyfriend and I ordered food on Valentines Day through Deliveroo so of course, we were expecting a slight delay. However, waiting 2 and a half hours for a branch that is 10 minutes from us to only receive soggy and stone cold food is completely unacceptable. To make matters worse, the driver just dumped it on our doorstep and ran up the stairs before we could say anything.

They weren't even offering collection otherwise we could have avoided this situation completely. I searched high and low for some kind of contact number but it turned out the branch we ordered from had NO contact details to be seen. I finally got in touch with Deliveroo during the wait who told me they were still waiting for a driver although we'd had one assigned to us within the first 20 minutes? I recognise that Deliveroo is partly to blame, but to let the food leave the restaurant the way Honest did is the worst I have ever experienced. The mere £5 compensation they offered me does not cover the sheer disappointment and frustration of wasting £39.

If you want to enjoy their food, go to their branches when they are open again. I'm not sure I will be after being treated like this

19 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely terrible service

On the 24/12 at noon i placed an order for collection in Honest Burger Tooting on the website for 1.30pm.
At 1.30 i show up and the restaurant is quiet, but the manager Monica sitting at a table with her back facing customers area doesn't notice me for at least 5 minutes.
Following that, she sees me and says she already knows what I ordered, the veggie xmas burger, but that they don't have it and they "don't know how it could have worked on the website" and that I "can have anything else instead"
I have never received such a poor service in my life. Ive been working in that kind of business, I know it's not always possible to temporarily amend the website with stocks, but it's absolutely unacceptable that the manager herself did not even bother to call me to inform me/offer to cancel my order and so I dont have to travel fo nothing.
I told her that I did not want anything else and I left.
10/02 and I still haven't got a refund for this burger I never had.
I will never order again.

10 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good burgers and nice service

Good burgers and nice service.

Used portobello road branch and they really looked after us after asking for a well done burger (for pregnant woman).

Would recommend the rosemary fries.

8 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Tried to order via deliveroo, hopeless

Tried to order via deliveroo, having just spoken to the restaurant, but seems they have stopped taking orders, despite the fact it is only 8.20pm and no mention of this on the call. Very disappointing, will order elsewhere instead.

22 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a vegan burger with chips

Ordered a vegan burger with chips, gravy, coleslaw and an extra chips. Waited 90 minutes as the time kept getting pushed back, received a meat burger with fries, the rest of the order was missing - Tooting branch. I’d recommend any other burger place!

9 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Manchester Honest Burger

Best burgers and chips in town! The team at the Manchester branch are fantastic and provide a great service. Thank you for the great customer service Jordon.

19 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant food (I love the veggie…

Brilliant food (I love the veggie burgers) , cool restaurant and staff were brilliant! Even though the Chiswick London branch we’re busy, they were fabulous! We waited a little longer than expected for our food and the staff member (Alex I think) gave us our meals for free. We appreciate costumer service like this and definitely return!

17 juni 2020
Omdöme utan inbjudan

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