Honest Burgers Omdömen 

199
TrustScore 2.5 av 5

2,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent food and service from Fisnsbury Park Honest Burgers Team! Thank you very much! It is our favourite burger joint, and I recently organised my son's 10th birthday lunch there at the last mi... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered a burger, fries and chicken tenders meal deal from Cribbs Causeway in Bristol, which was delivered via Just Eat. When the food arrived, I discovered that the restaurant had forgotten the... Se mer

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Betygsatt 2 av 5 stjärnor

Went to honest burgers for the gluten free options, burgers are expensive. Food was alright but when the bill came out it already had the service charged invoiced and nothing was mentioned when this w... Se mer

Betygsatt 1 av 5 stjärnor

Tried this outlet again, burger was good but let down by half cooked cold chips, not too sure who is in charge of quality control but complete lack of quality and no control over the product. Very exp... Se mer

Företaget har svarat

Företagsinformation

  1. Hamburgerrestaurang
  2. Brittisk restaurang
  3. Leveranstjänst
  4. Online-matbeställning
  5. Hämtmat

Skrivet av företaget

It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest… From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London. And we’re butchers too. We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch. Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

199 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 54 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(199)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Ordered via Ubereats for South…

Ordered via Ubereats for South Kensington branch .
Took longer than expected for food to arrive and all 3 burger meals and onion rings only just warm.
Ordered one meal without rosemary salt - hate rosemary, but still came with rosemary salt. Inedible for me!
You responded to my initial review saying you were sorry and encouraged me to contact you directly via your web form. I did, but you still haven’t responded. Why ask for direct feedback if you don’t bother to respond?!?

3 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t eat here

This is the second time I have ordered from Honest Burger! I thought I would give them the benefit of the doubt.

Our burgers are inedible and burnt. Also my “blue cheese” burger had no blue cheese.

4 februari 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Went to the portobello road branch the…

Went to the portobello road branch the other day…. Firstly got my order wrong after about 5 minutes explaining what I wanted. Secondly, it took about 35 minutes to get the food and thirdly although the burger was good, the chips were pretty rubbish. This used to be one of the better burger joints in town but will steer clear from now on

30 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Overpriced and no traditional options

Went to the Brewer St branch on my birthday and was not impressed. Uncomfortable seating that looked like it came from a Victorian village primary school, overly loud music (in a very small place), and slow service despite us being the only customers having arrived soon after they had opened. It was a hot day so I was expecting a nice glass of Coke with ice... and got a can with a straw stuck in the top.The overcooked burger was ok but way too small for the price. The rosemary fries were only just edible but we had to have them as they came with the burger and there is no option to have normal fries. Same with the coleslaw and sauces - all non-standard with extra ingredients. No ketchup or mayo, only chipotle mayo or bacon ketchup and no traditional options. It all seems more like dishonest to me! Will definitely never be going to this chain again, very disappointing.

12 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I give up

Ordered via Uber a few times. Raw burger one time. Delivery over an hour late the next. Frankly I can’t be bothered with you anymore.

16 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest burgers in Windsor

Honest burgers in Windsor

Great customer service, so friendly and gave great recommendations on the burgers they had. Great food, will definitely go again.

27 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest Burger in Borough

Honest Burger in Borough

Honest Burger in Borough is great, it's been my go-to for a while now and it always has great service! Their house Gin and tonic is delicious too!

16 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Liverpool Street - awful customer service, overpriced average burger

Pre ordered a ridiculously over priced burger from Liverpool Street branch. Arrived on time to collect, only to be told that “someone had stolen my order”, which for reasons I cannot fathom the two girls at the counter thought was hilarious - some of the poorest and most unprofessional customer service I’ve ever seen in England.

Had to wait 15 mins and miss a meeting while a replacement was cooked. No refund or comp offered (again with the atrocious customer service). It was then presented to me basically in pieces smeared all over the inside of the box, and it was TINY. At £15, this must have been one of the most expensive burgers pound for pound in the world. Tasted reasonable, after I’d reassembled it as best as possible, but really quite average - should be priced more like £5 than £15.

It’s a real shame. Honest used to make great burgers, big delicious juicy things, at around £10 a go. You now get 50% less size and 75% less quality for 50% more money. Done with them, patty and bun is right round the corner and is clearly streets ahead.

22 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest Burger in Cardiff

Honest Burger in Cardiff
What a great vegan bacon burger
I could eat it, all day everyday. The service was fantastic!

The KiKi P cocktail was fantastic..!!!

Would defo go again

Thanks to a great team!

27 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love their food

I love their food. I get it delivered and it's SO well put together. Carefully prepared and carefully packaged in recyclable packaging. Thank you!

23 februari 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I am gluten intolerant and I ordered…

I am gluten intolerant and I ordered gluten free burger but I received the regular bun - HB staff confirmed that the bun is GF, but it was the same as my friend has. I spent 2 days in hospital because of the allergic reaction as the bun was not GF. The burger was tasty so I give you 2*, even it almost killed me.

22 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such NICE staff and DELICIOUS non processed food

Greenwich Branch 8 Nelson Rd London SE10 9JB
I went on a wet Sunday, 3 of us and two small children. The staff could not have been more helpful. They smiled, provided high chairs, bowls and spoons for the children to eat their own food help. I have dietary restrictions. The staff had full details of all the ingredients - no emulsifiers, nitrates, artificial preservatives, flavours or colours, just good, wholesome, delicious food. he onion rings are to die for. The chips are cooked on their own so if you are vegetarian, vegan, kosher or halal you can eat them without worries. The burgers my friends had were delicious. The decor and cleanliness were good - a nice temperature - not too hot. The staff did not rush us at all even though we were taking up quite a lot of spaced They really did bend over backwards for us and nothing was too much trouble to make our meal and dining experience as good as possible. It will now be one of my go to places to take friends to who are visiting London

15 februari 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great burgers

Great burgers, chips are amazing but portion size is too big! No one ever finishes the chips so they could save money (and food waste) by reducing the portions a little :-)

11 januari 2022
Omdöme utan inbjudan

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