2 days now i have been trying to log in as computer was playing up so lost password,ive emailed them 4 times all they do is send a message saying how busy they are this is not a very good site
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reply to Homeswappers reply ! Not true at all ! Ive just logged in & checked generated swaps & they do not fit requirements, no garden or its housing association instead of council ect ! So therefore... Se mer
Apparently site newly updated, after customer feedback... I must have missed that survey! Not much evidence to show the site uses chosen locations to generate 'matches' appears instead to rel... Se mer
Företaget har svarat
Works alright, managed to do an exchange so I don't know why so many people are moaning, customer service is non existent emailed them several times but no response 😕 Oh they don't respond to emai... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HomeSwapper is the UK’s leading mutual exchange service with over 500,000 tenants, looking to swap Council and Housing Association homes.
Kontaktuppgifter
Whittington Road, WR5, Worcester, Storbritannien
- www.homeswapper.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m really getting sick off this site
I’m really getting sick off this site. a lot off these swappers are really living in a dream the homes there looking for just don’t exist on homeswap you’re asking for to much large garden large bedrooms large kitchen a nice lawn on suite bathrooms…… come on this is council or housing. We do not own our own homes be real and as for the time waisters if you don’t want to move don’t contact home swappers waisting there time please read what home swappers are looking for.
And the area they are looking for. Also don’t send messages if you don’t want a reply back stop home swapper was really good a couple off years ago but I’m sorry to say it’s gone down hill as for the 3 way swaps it doesn’t work that’s a load off rubbish they will do anything to get the home they want and that includes Lies I can only say beware and take your time don’t rush this is your home you’re home

Svar från HomeSwapper
I was able to find a genuine swapper…
I was able to find a genuine swapper who understood the merits of the service provided by Homeswapper.

Svar från HomeSwapper
Big thumbs up!
The website was easy to use and communicate with other swappers through.

Svar från HomeSwapper
Assists your dream of moving home to come through
It assisted my dream of moving to London to be next to my mom to come through. I really enjoyed the experience and I really recommend it to others also.

Svar från HomeSwapper
Initially seems easy to use and a great…
Initially seems easy to use and a great idea.
However, it is a bit soul destroying.
You can only respond to people who contact you and cannot contact anyone whose home you might like ( apparently you are supposed to be able to, as long as you have replied to all your messages)
However you can't and customer services are no help.
Good idea, but doesn't work.

Svar från HomeSwapper
Absolutely a waste of time never any…
Absolutely a waste of time never any new tenants little activity or choice.

Svar från HomeSwapper
Be patient.
Easy to enrol and fill in information. Notified of new Swappers by company. Can do a search yourself if you want to.
Terrible site
Terrible site . no-one will fix the problems on the site . So trying to swap is never going to happen.

Svar från HomeSwapper
Highly unlikely to work
From the 100, you'd be lucky to find 1 peeson who has actually swapped. The system needs a whole revamp and upheaval. Bigger families need bigger places, but smaller families with bigger houses don't want to swap, don't blame them! Housing in London is a problem and the solution homeswapper offers does not work. The change needs to be froma lot higher up, someone is simply making money with this contract and not really fulfilling their obligation of actually finding a solution.
And I'm sorry, ain't no one falling for the fake reviews on here that this system actually works.

Svar från HomeSwapper
Damaging effects to Families
It's too hard soul-destroying and
Makes you worry for months
My life is on hold and someone thinks they control your life
Takes months. Council’s are joke
House association alot better they give you chance
You do everything they ask and suppose to have answer in 42 days but there ia a loophole be WARNED
If they add conditionally approve before 42 dats and get your hopes
That gives them the right to make you wait longer and shatter your hopes and life
Be very careful and ask them to update the rules as its lies

Svar från HomeSwapper
Got a match
Got a match, went the whole way, then the person I was swapping with changed their mind and pulled 5 days before the swap leaving me in the S...t both work wise, time wise and financially

Svar från HomeSwapper
Rubbish
Crap been on for 2 half years still nothing no one ever replays back to you so given up all hope

Svar från HomeSwapper
My experience the home swap thats good…
My experience the home swap thats good And easy
Time wasters
Waste of time and time wasters. I found oung women Homeswapper was rude. 1st one was reserve & quite.hung up on me when I was speaking. I had 2 block some of them because every time I asked their address, they was a long paused. They had no intention when there excuses, Oh I was busy.
Went from arrogant to worse. So I got my karma by telling them. Time wasters and told them how I felt. I blocked them. I went out my way to message them. The same houses and flats on there. No wonder 😔😴😔😴😔 half of people don't hav no luck. Or can't move. Never again I use this site.

Svar från HomeSwapper
Amazing site to find a home
Such a great site to find a new house or flat.
I managed to find a place where I call home and I'm so happy.
Give it a go if your looking to move

Svar från HomeSwapper
Absolute waste of time registering
Absolute waste of time registering on this site I swear, the 1 star reviews ARE NOT WRONG BELIEVE THEM, constant messages from people who don't even bother reading your advert and offer you places 3 stories up when you clearly stated ground floor only, website only sends me email notifications that I have a message in homeswapper like 9 to 10 hours after the message was sent (usually get woken by the email notification at around 3AM) which is nice. People constantly tell you they want to view and then cancel multiple times with seriously lame excuses. Try and put a new area in to search for and hey hey you get zero results as it tells you it accepted your new location but then did not work, awesome. Using this site I was expecting Jeremy Beagle to appear at my door with the you've been framed team.
Love Homeswappers generic reply, have you guys got this saved so you just copy and paste to everyone on here, so go on then put your proof were your claims are, show the thousands of people who swap on this site every years successfully. NO YOU CANT CAN YOU BECAUSE IT DOES NOT HAPPEN

Svar från HomeSwapper
Absolutely crap!
Absolutely crap!! Was on there for years and have now officially given up! The site is useless to use and so many time wasters it’s unreal!! Rude people trying to use you for their crap multiswap 🤣. Not even reading my ad! It’s an absolute joke! I feel so sorry for people who are in need of bigger properties that aren’t getting anywhere! Then there’s the people that ignore your msgs! Ban these ignorant people this will get rid of these people that are on there just to window shop……oh and no I don’t want to swap from a coastal town to inner city London thanks! Like whaaaat!? Plus where are the manners?…. ‘Want a1 bed place’ in none of your specified areas?’🤣….Over and out HomeSwapper! Waiting on someone (not the government) to create a useful and courteous website that works!

Svar från HomeSwapper
Great communication and serious…
Great communication and serious swappers. People I visited to see their property were so lovely.

Svar från HomeSwapper
A fairly simple process from start to…
A fairly simple process from start to finish.

Svar från HomeSwapper
The perfect house move
Being able to view homes in ideal locations and see pictures of various rooms was very beneficial. Thanks to Homeswapper we have been through a very straightforward exchange and moved to a lovely home in the ideal location.

Svar från HomeSwapper
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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