HomeSwapper Omdömen 

I have been on home swapper for more than 5years and still haven't found a swap. Home swapper says I have matches and when I send messages always comes back as not interested Goodwick with your search.
Almost swapped only for the coucil from the swapper to say not approve due to information they just found out and that the person moving to my property will be under occupied . So what about us that are overcrowded. Wasted my days waiting for the swap to happen, yoll think they should know and never had the person on homeswapper in the first place. The site is an absolute joke

awful service a bit like homelink and other services closely tied with government and housing, do believe there's some bullying going on through it....

where to start? shows you properties your not eligible for even though filtered for eligible , countless time wasted clicking on properties your not eligible for, shows things without your specified criteria as 100 percent matches whilst things that are perfect criteria or nearer show up as less percentage match?

had people abusing me through it using the notification system and messages etc.

wasted alot of time looking at ads, viewing flats etc, and I'm ultimately going to say it's all because the councils cant and wont provide sufficient housing for people in the first instance.

HOMESWAPPER IN RESPONSE TO YOUR RESPONSE...HOW DO I GET IN CONTACT WITH YOUR TEAM?

Have been on this site for 15 years. And it has been 15 years of learning about human behaviour. As a result of experiencing several swappers contacting me for swaps that were always more than 20 miles outside of the areas I had clearly stated, with properties that were NEVER relevant to my search, as well as swappers not attending viewings, or them not actually living at the addresses they claim to be tenants at! I decided to train as a behavioural psychologist. The site is now a social observational site for my students and I. It is patently clear that I will never swap via this site. If it were believable that the site has the remarkable number of time swappers that so many of us encounter, then what would be helpful, is if the site tightened its search to ONLY provide swaps that fit your criteria and NOTHING ELSE. For the site to also require all tenants to fill out a behavioural assessment form that is no less that 20 pages long, asking psychological evaluation questions. This would help to weed out time wasters. Because that has been EVERY single swapper I've encountered since signing on to this site. And I'm not alone! My neighbours have also experienced the same. As have several other tenants I've met over the years. Many chose the speculative approach, and wrote to tenants on sites or properties they were aware of being social housing, and gained successful swaps that way.
The website has clearly changed within the last 10 years. It is no longer designed to enable swaps, but rather TRAP swappers, so that we CAN'T MOVE, DON'T MOVE. Who knows who these time wasters really are. They have been multiplying over the years, to a point of creating suspicion in those of us who are genuine swappers. There's something very interesting at work. Wishing you all success in finding solutions to your move.

I finally able to move after 3 years waiting. But it worth it. And I am so happy with my new home now.

The website worked well before, but it's been changed in the last week and I can no longer check all my potential matches on a map at the same time. We're trying to relocate to another city and it was great to be able to check, simultaneously, distances to the services that we need, bus stops and train stations nearest to each house, it made my search much more straight forward but homeswapper has suddenly totally removed this search option. The other changes to the website they have made have made using the service really fiddly. I was going to try the app again, after deleting it the last few times because it seemed pointless having it when it didn't alert me to any notifications (essentially potential swaps!) but the app has disappeared from the Google Play store? I appreciate having the option to use this website, but it's the social housing landlords who are paying (generally) for their tenants to be able to use this service and it's just not user friendly anymore. Another moan, just quickly, there are some odd people using the service who will randomly message 'hello' or nonsensical messages totally unrelated to a swap/your home, repeatedly, regardless of whether you reply to them, but you HAVE to reply to them each time or you are penalized for failing to respond to messages, thus having features of your account frozen, such as the ability to message potential swappers. It's a daft thing for them to impose. I messaged homeswapper about it previously, after receiving really random one word messages from someone on homeswapper. Homeswapper employee told me just to reply to all the messages so my account could be used again, really silly and it just encouraged more random messages from that same person.
I guess with this whole thing it seems that no actual social housing tenants have had any input in the website, if they did I think it would be much better to use, so I'm tending to move over to searching across the endless Facebook groups instead, which for now seems much more simple... Now it's just a case of trying to find a serious swapper.

Minus 1 for me.
The search engines easy. No swap choices very rare.
To me it seems the websites been made to palm off social housing renters.
I fact everything about aspire is to palm off renters.
Useless site I've been on three years just useless.

I have been on this site for 4 years without a single viewing. I live in a very desirable area. I have paid for a professionally installed luxury kitchen and bathroom, the photos show this. I follow up all 100% matches. 95% of these suggestions I've alreaady contracted and all are 'serious about swapping' and have been serious for 4 years. It's a broken waste of time system

You are much better than glass bop and house exchange .At least we can look like a tenancy type ,i have a tick the fixed term people .Unfortunately housing system very wrong .some rents cheap some is expensive .some flat extra luxury some. Is like council flat or house .It is not fear at all.Some people living million pound flats and they act like they own that some is not .Someone do something about tenancy type and stop giving very luxury flat to people that s not fear .Multi swap still confusing for me .

Homeswapper UK seems to be a site full of people who don’t actually want to swap & just want to nose around houses whilst wasting everyone’s time..

Even 100% matches, areas, home sizes, rooms etc you message them your interested & low & behold your “in the wrong location” even though your property is slap bang in the middle of their preferred location 🙄

I've tried to swap but the app keeps crashes and sometimes stops.. very few times had any contact as it isn't working.coastal housing put me in this direction .no help to swap home

All good in the hood

Rubbish impossible to use and get anyone to help .
Should be closed down

Absolute rubbish have contact customer support numerous times to get no reply, says my password is wrong so i change it and try login in and says its still wrong, I can’t get into my account now for over a year, people must think i am rude as i cannot read there messages or reply to them, the staff need sacking

online site is Difficult to use and (may come with user fees) but was unable to see that as i just looked as a guest,didn't register or login.
Found the private ads too long; the screen to bright even with my own dimmed down.
i prefer exchangelocata.
org.UK
{it's 100% free!}

been trying repeatedly to register for the last two weeks,won,t let me onto the site,sent numerous emails which are ignored but they have taken £16 registration fee without any problems,i am very disappointed with this service,especially as there was a property which matched ours 98%!!!Lynda

Bunch of time wasters been trying to swap for 13 years
Also the website is annoying because they keep asking to change the password reset the password every two months.
Security reasons but it's ridiculous, why does it need to be changed so often.dumb

Really poor interface. I have been locked out and have repeatedly attempted to change my password. The website refuses to log me in when I do. Emailed support. No response 6 months + and counting.

I've been on this site trying to swap my house for literally years. People write to me saying they're interested and then when I say I am too, they ghost me. I just cannot believe how many times this has happened. I have a nice house and garden and all I want is to move to a different area and I'm even prepared to downgrade considerably, and still no luck! I think that people are more afraid to move since lockdowns and covid. In the past, I swapped my property several times over and it took around 2 months each time to find a successful swap. What is going on? I feel as though I am never going to get a swap :(

It seems I've been here forever, people are too picky.
Either you want to move or you don't. What is the point of stating you want to move within the same postal code.
Don't make me laugh.
Also I think the site needs overhauling as the user interface experience isn't as smooth as it could be.
Last moan, I was approached then went to check out the area of the other swapper.
We were about to arrange viewings and then they stated they had made a mistake.
If I had another choice I'd be gone gone gone.

The experience was great and system very easy to use good luck to all