The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
Företaget har svarat
Plats
Byt platsUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and dispatched with speed
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Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... Se mer
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This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewa... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Woking
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Storbritannien
4,8
Utmärkt
123 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered 3 DVD and picked them up 3…
I ordered 3 DVD and picked them up 3 days later from the shop in Woking. Great service and easy to do.
15 februari 2025
Svar från hmv (UK) - Woking
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady who served me at HMV in Woking…
The lady who served me at HMV in Woking Surrey. Lady was very helpful. I ask the lady about the item l I ordered. It was a video of Planet. Lovely lady. I give her top mark.
15 januari 2025
Svar från hmv (UK) - Woking
Hi Thuy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Woking
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Woking
Hi Nick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Woking HMV is a god send
Woking HMV is a god send! Lost all our record shops long time ago so last few years been like old times. Anyway had a pre order on the new alien movie went smoothly as usual no complaints 100 percent perfect
10 december 2024
Svar från hmv (UK) - Woking
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very easy to order on line. Good communication and prompt delivery. Efficient staff when I collected the item from the Woking store.
11 december 2024
Svar från hmv (UK) - Woking
Hi hmv Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Woking
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy in the shop was really helpful…
The guy in the shop was really helpful and ordered the item for me.
1 december 2024
Svar från hmv (UK) - Woking
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellence
Excellent service every time l visit, which is quite often, certainly at least once every month to make some type of purchase.
The staff are predominantly helpful and the manager is quite exceptional in his knowledge of what’s available in both CDs and LP sized records . Thank you all for your excellence and please do continue in the same way
15 november 2024
Svar från hmv (UK) - Woking
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Prompt delivery to store and courteous…
Prompt delivery to store and courteous helpful staff!
11 november 2024
Svar från hmv (UK) - Woking
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly and helpful staff
9 november 2024
Svar från hmv (UK) - Woking
Hello Paula,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and collect the CD in store
Easy to order the CD online. Helpful and friendly staff both ordering and on collection.
6 november 2024
Svar från hmv (UK) - Woking
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
29 oktober 2024
Svar från hmv (UK) - Woking
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service.
31 oktober 2024
Svar från hmv (UK) - Woking
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great in store staff
I was impressed with the help I got in store to find and order an album on CD. The process was very simple and it arrived in store quickly. I was kept informed by HMV of the delivery. The staff were really warm and friendly.
28 september 2024
Svar från hmv (UK) - Woking
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff
I dealt with Freya, she went up and beyond what was asked of her. Friendly, professional and she helped me achieve what I came in for.
23 september 2024
Svar från hmv (UK) - Woking
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Service
Easy to order, kept updated by email on the progress of my order, was emailed when the merchandise was ready for collection.
Charming member of staff dealt with my order in store
A very good service, will definitely use again
4 september 2024
Svar från hmv (UK) - Woking
Hi Ronnie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Woking
Hi Victoria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Woking
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and helpful staff!
Great service, staff are always super friendly and happy to help with any queries. Even if they don't have items in stock they're only to happy to order them from the warehouse and, in my experience, items arrive within a few days.
29 juni 2024
Svar från hmv (UK) - Woking
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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