THE WOKING HMV STAFF WERE VERY FRIENDLY AND EFFICIENT AND MY ORDER ARRIVED SAFELY AND QUICKLY. THE PACKAGING WAS GOOD QUALITY AND THE PRODUCTS WERE IN PERFECT CONDITION. GOOD PRICES TOO, SO ALWAYS HAP... Se mer
Företaget har svarat
Plats
Byt platsUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came quickly, undamaged due to be packaged securely, everything i ordered came at the same time so didn’t have to wait longer for other parts of my order even when i ordered everything at the same tim... Se mer
Företaget har svarat
Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... Se mer
Företaget har svarat
The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
Företaget har svarat
Företagsinformation
Om hmv (UK) - Woking
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Storbritannien
4,9
Utmärkt
119 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A pleasure to shop at HMV Woking
I had to travel further to visit an HMV store as the branch closer to me is currently relocating. It was not ideal, but the help and attention I received from Laura at the Woking branch today made up for the inconvenience entirely. She was welcoming, friendly, helpful and efficient. An absolute pleasure to meet and be served by her.
I had called primarily to collect an online order, but I had questions regarding stock, availabilty and costs of other items. Laura helped me with all the information I requested, and placed another order for me in store today. A highly successful outing and experience. Thank you Laura.
11 december 2025
Svar från hmv (UK) - Woking
Hi MRS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service at the Woking store
Great service at the Woking store.
Items I was after were not in store but staff were very happy to order it for me.
Friendly and knowledgeable staff.
9 december 2025
Svar från hmv (UK) - Woking
Hi Kat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great selection of products
Great selection of products, knowledgeable and friendly staff. Highly recommended!
9 december 2025
Svar från hmv (UK) - Woking
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV WOKING
This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewan and Summer who all contributed to a very positive shopping experience. Am sure their colleagues would be equally welcoming.
Chose not to comment on HMV's website as there's no means to reject cookies.
6 december 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Woking
Hello Allan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar från hmv (UK) - Woking
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Michelle
Customer Service Team
hmv.com
Really helpful staff
1 december 2025
Svar från hmv (UK) - Woking
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DAB+ Radio
1) I received exactly what I ordered.
2) Speedy delivery
3) Securely and safely packaged.
What more could you ask for?
17 oktober 2025
Svar från hmv (UK) - Woking
Hi Tristram
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service,I visited the woking…
Excellent service,I visited the woking branch to buy three DVD for Christmas, but was unable to find what I was looking for. However the girl on the help desk was very happy to order these DVD on the spot to be delivered directly to my home address. Weldon.
4 november 2025
Svar från hmv (UK) - Woking
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The ease of ordering and collecting was…
The ease of ordering and collecting was great
25 oktober 2025
Svar från hmv (UK) - Woking
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Woking
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy to recommend
As with previous purchases from HMV everything went as planned. I opted to pickup my package from the shop to avoid delivery costs and there were no problems along the way. Happy to recommend.
11 augusti 2025
Svar från hmv (UK) - Woking
Hi DRuston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I couldn’t have had a better Sales…
I couldn’t have had a better Sales Assistant- SUPERB SERVICE
24 juli 2025
Svar från hmv (UK) - Woking
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience and great staff!
The staff (Kayleigh and Dean I think) were extremely helpful and enabled me to order the Lost Albums by Springsteen and helped me select headphones for my Mum.
2 juli 2025
Svar från hmv (UK) - Woking
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was looking for an old movie in store
Was looking for an old movie in store. Didn’t expect to find it so I asked at the til if it could be ordered. The process was easy and fast. Will definitely use again.
18 juni 2025
Svar från hmv (UK) - Woking
Hi Charlotte
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great assistance
24 maj 2025
Svar från hmv (UK) - Woking
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn't find the vinyl we were…
We couldn't find the vinyl we were looking for in store, Kayleigh at the counter was lovely and very helpful and found it online, ordered it for us and we got it delivered to our house. Had email confirmation of order and we were kept updated on when it was going to get delivered.
3 mars 2025
Svar från hmv (UK) - Woking
Hello Karen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Woking store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great Customer Service
Tha staff are friendly and helpful, I was talking to Kayleigh and she checked for the Blu ray I was looking for and advised that they could deliver to the store by the weekend. I placed the order and it had arrived as per her advice. Great customer service and it is great to have HMV back in Woking😊
26 februari 2025
Svar från hmv (UK) - Woking
Hi Manoj
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 3 DVD and picked them up 3…
I ordered 3 DVD and picked them up 3 days later from the shop in Woking. Great service and easy to do.
15 februari 2025
Svar från hmv (UK) - Woking
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady who served me at HMV in Woking…
The lady who served me at HMV in Woking Surrey. Lady was very helpful. I ask the lady about the item l I ordered. It was a video of Planet. Lovely lady. I give her top mark.
15 januari 2025
Svar från hmv (UK) - Woking
Hi Thuy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Woking
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.