The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
Företaget har svarat
Plats
Byt platsUnits 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and dispatched with speed
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Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... Se mer
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This review concerns the HMV store in Woking, Surrey. I think that the store is very good and the staff are knowledgeable friendly and professional. So far, (6/12/25) have been assisted by Lily, Ewa... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Woking
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Storbritannien
4,8
Utmärkt
123 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great in store staff
I received very helpful advice when looking to purchase and the shop assistant was polite, informative and new his products.
1 juni 2024
Svar från hmv (UK) - Woking
Hello Catherine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly helpful staff
Lots of stock, latest releases and order pick up from shop ability to browse and find something you didn't know you wanted
22 maj 2024
Svar från hmv (UK) - Woking
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pet Shop Boys latest album
You had everything I came in for. Plus the staff were really helpful, as I wanted to order some more CD's.
Plus I was also picking up the Pet Shop Boys latest album which I had on order
26 april 2024
Svar från hmv (UK) - Woking
Hi Petrina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant store and staff
Brilliant store and staff are extremely helpful and knowledgeable also able to get around the store quite easily with my assistance dog so another great aspect of this store
16 april 2024
Svar från hmv (UK) - Woking
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gentleman serving us was an absolute star!
The gentleman who served me/us was ever so helpful and engaging. A pleasure to shop at HMV with him helping us find what we needed. He is a star for your store.
4 april 2024
Svar från hmv (UK) - Woking
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff Thankyou
23 mars 2024
Svar från hmv (UK) - Woking
Hi Miss Roberts
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Woking
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My experience with your delivery was…
My experience with your delivery was nothing short of incredible. Your customer service and speed of delivery is magnificent, and the quality and sound of the record that I ordered is truly outstanding. Thank you so much for delivering this record to me. :)
2 mars 2024
Svar från hmv (UK) - Woking
Hi daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Woking
Hello Adrian,
Thanks for leaving a great rating for our hmv Woking store, we’ll be sure to let the team know.
Cheers!
UFO Lights Out
Very helpful with their help with my order. Very nice, competent staff who made sure I got my order okay, even though I was a bit surprised they didn’t have it in the stock. Excellent!
11 februari 2024
Svar från hmv (UK) - Woking
Hello J
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My favourite shop by far
My favourite shop by far, I'm always in HMV, whether that's to actually buy something or to browse what I'll buy next. Staff are always so helpful and friendly, people I can really have a conversation with about music - which is lovely as I have a very strong passion for my music.
I would 100% recommend this shop if you're searching for a CD, Vinyl, Band tshirt or anything anime related.
10 februari 2024
Svar från hmv (UK) - Woking
Hello Keira
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Woking HMV is epic
Woking HMV is epic! Staff so helpful, helped me order an online limited edition LP and even went as far as typing out gift card for my daughter! Ordered, dispatched and assisted me in paying for item all in less than 20 mins.
23 januari 2024
Svar från hmv (UK) - Woking
Hi Carrie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collected from Woking store they were…
Collected from Woking store they were very helpful
20 januari 2024
Svar från hmv (UK) - Woking
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was served by William
I was served by William. He was funny and efficient. All the staff here are amazing! Excellent and prompt service. Fully recomend. Keep up the great work guys
12 januari 2024
Omdöme utan inbjudan
Svar från hmv (UK) - Woking
Hi Jo,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Able to get in time for Christmas
The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
26 december 2023
Svar från hmv (UK) - Woking
Hi JD
Thank you for taking the time to leave us a review. We are sorry for any confusion with Click & Collect orders and Ring & Reserve. When you place a Click & Collect order this is sent from our warehouse to the store. We do offer a reservation service if the items are in stock which you can arrange by contacting Ring & Reserve on 03333 230 667.
We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful staff!!
23 december 2023
Svar från hmv (UK) - Woking
Hi claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great item and price
Great item and price - but a special thanks to the guys in store who helped me carry everything to the car. Legends.
21 december 2023
Svar från hmv (UK) - Woking
Hi chelsea
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly efficient staff !
15 december 2023
Svar från hmv (UK) - Woking
Thanks for the kind review for hmv Woking Ali and merry christmas!
Svar från hmv (UK) - Woking
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Woking
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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