Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Se mer
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Plats
Byt plats16-17 Regent Street, SN1 1JQ Swindon, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Se mer
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Se mer
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Företagsinformation
Om hmv (UK) - Swindon
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
16-17 Regent Street, SN1 1JQ, Swindon, Storbritannien
4,7
Utmärkt
202 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Click and collect worked like charm.
19 mars 2026
Svar från hmv (UK) - Swindon
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vulpix:Fox-tastic service
The vulpix loungefly bag is beautiful with a great amount of space, email updates were really good and the staff member did everything she could to locate the box for me bless her. Good service
16 mars 2026
Svar från hmv (UK) - Swindon
Hi Tasmin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff placed an order for me which I collected from the store after receiving email notification that it was ready.
6 mars 2026
Svar från hmv (UK) - Swindon
Hello Viv,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Album was good value and arrived at the…
Album was good value and arrived at the store within 48 hours of ordering it. Great service.
1 mars 2026
Svar från hmv (UK) - Swindon
Hi Mandy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super fast delivery and really easy to…
Super fast delivery and really easy to navigate
20 februari 2026
Svar från hmv (UK) - Swindon
Hi Paula
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class HMV
Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully updated by email through order, despatch and collection. HMV's level of customer service is absolutely fantastic, and the staff are always a credit to HMV, thank you so much 😊
3 februari 2026
Svar från hmv (UK) - Swindon
Hi Lee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Only issue I had was playing the…
Only issue I had was playing the waiting game for a supplier to get new supplies. Otherwise they stayed in contact with me keeping me updated at all times.
24 januari 2026
Svar från hmv (UK) - Swindon
Hi Adrian,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good communication regarding the order…
Good communication regarding the order at all stages.
20 januari 2026
Svar från hmv (UK) - Swindon
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery for store pick up.
Quick delivery for store pick up.
Staff friendly and helpful.
8 januari 2026
Svar från hmv (UK) - Swindon
Hi Steven,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Last minute Christmas shopping
Great website easy to view etc
Great selection of records cds and vinyl
Excellent delivery service and updates
3 januari 2026
Svar från hmv (UK) - Swindon
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Did not think to receive in time
Did not think to receive in time. You were on the ball
28 december 2025
Svar från hmv (UK) - Swindon
Hi Celia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The product I ordered arrived in…
The product I ordered arrived in excellent condition and the staff was friendly.
24 december 2025
Svar från hmv (UK) - Swindon
Hi Anastasiia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
i dont want to write a review
i dont want to write a review. it went well and the worker was nice
20 december 2025
Svar från hmv (UK) - Swindon
Hi millie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great knowledgeable staff
Great knowledgeable staff. Out of stock item obtained and received at the store very quickly. Kept informed by email. Excellent service.
15 december 2025
Svar från hmv (UK) - Swindon
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Swindon
Hi mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order fast delivery and helpful…
Easy to order fast delivery and helpful staff
10 december 2025
Svar från hmv (UK) - Swindon
Hello tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff are always lovely and there's a…
Staff are always lovely and there's a good amount of stock
21 november 2025
Svar från hmv (UK) - Swindon
Hi Luke,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I did not receive one of my order and I…
I did not receive one of my order and I am really frustrated now because royal mail did not give last album that I needed so I am really disappointed.
27 november 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Swindon
Hi Aaron
Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Swift notification of item's delivery.
18 november 2025
Svar från hmv (UK) - Swindon
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good communication as newly released…
Good communication as newly released David Gray vinyl was delayed by a couple of days, very simply order process, item was well packaged, overall very pleased.
13 november 2025
Svar från hmv (UK) - Swindon
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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