Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Se mer
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Plats
Byt plats16-17 Regent Street, SN1 1JQ Swindon, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Se mer
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Se mer
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Företagsinformation
Om hmv (UK) - Swindon
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
16-17 Regent Street, SN1 1JQ, Swindon, Storbritannien
4,6
Utmärkt
203 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and availability of Product
The dvd was not in store but they took the order without any hussle and it was received in just 2 days.
9 juni 2025
Svar från hmv (UK) - Swindon
Hi Nitesh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good and reliable Service !
I was trying to buy the good ship murders elsewhere and HMV came to rescue, gave date of arrival and followed through with great service !
6 juni 2025
Svar från hmv (UK) - Swindon
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good Service
Online Order. Good price, good communication and quick delivery for pick-up from friendly Swindon store.
15 maj 2025
Svar från hmv (UK) - Swindon
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got delayed 4 times and damaged
Got delayed 4 times and damaged in shipment before i finally got a fixed version
14 maj 2025
Svar från hmv (UK) - Swindon
Hi Kieran
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar från hmv (UK) - Swindon
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Swindon
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistant who ordered what I…
Helpful assistant who ordered what I needed and it was in store in 5 days! 🙂
8 april 2025
Svar från hmv (UK) - Swindon
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are friendly and help full
Staff are friendly and help full. And if I order online my dvd always arrive quick.
2 april 2025
Svar från hmv (UK) - Swindon
Hi Sandra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Swindon store
Was in Swindon store the guy on the second floor couldn't be more helpful in my search and eventually the order made.
4 april 2025
Svar från hmv (UK) - Swindon
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Swindon
Hello Diana
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were so sweet
I ordered a click and collect into store! The staff were lush and we discussed some things about the upcoming httyd movie!
3 mars 2025
Svar från hmv (UK) - Swindon
Hi madison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Swindon store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good shopping for music
Good customer service and having shops to go to with good staff that are very helpful
26 februari 2025
Svar från hmv (UK) - Swindon
Hi mick
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre ordered a vinyl
Pre ordered a vinyl. HMV kept me informed and emailed when my delivery arrived at store. Really helpful friendly staff in store. Great job HMV.
26 februari 2025
Svar från hmv (UK) - Swindon
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Effort !
Good communication throughout. Goods available on time. Done exactly what they said on their "tin", Good Effort all round !!
26 februari 2025
Svar från hmv (UK) - Swindon
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly and efficient service by…
Very friendly and efficient service by counter staff
7 februari 2025
Svar från hmv (UK) - Swindon
Hi Darroll
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always so helpful & friendly
The staff are always so helpful & friendly. They look for things Ive asked for on the computer. If its in stock, they find it for me. If it isnt, they order it for me. As I have difficulty with leaving my husband who has Alzheimers, it gets delivered to my house. It arrives within a short space of time, very impressed with that.
28 december 2024
Svar från hmv (UK) - Swindon
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast & efficient
Fast, efficient and delivered in time for Christmas!
They found the obscure CD I wanted and got it in two days before they initially said they could.
23 december 2024
Svar från hmv (UK) - Swindon
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD of the latest Beetlejuice fim
order was easy to make and not only that but it arrived sooner than anticipanted so all the family could watch the film over christmas excellent service as always!
30 december 2024
Svar från hmv (UK) - Swindon
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent- staff friendly very helpful…
Excellent- staff friendly very helpful and have time for you no matter how busy they are - I always have good service at HMV in Swindon I do hope the shop stays in the town as there is precious little else now they’ve closed most of the shops
30 december 2024
Svar från hmv (UK) - Swindon
Hi Catherine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very kind and helpful staff
Very kind and helpful staff, even kept a couple of items off to the side when I forgot to pick them up after buying them!
7 december 2024
Svar från hmv (UK) - Swindon
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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