Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Se mer
Företaget har svarat
Plats
Byt plats176-178 High St, SO14 2BY Southampton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Se mer
Företaget har svarat
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Se mer
Företaget har svarat
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Southampton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
176-178 High St, SO14 2BY, Southampton, Storbritannien
4,7
Utmärkt
281 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Southampton
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Professional service.
Helpful staff,and caring in the job they do,at hmv southampton. The staff ordered a special cd of pink Floyd on their computer. I received the cd very promptly. Thank you for excellent customer service.
13 november 2025
Svar från hmv (UK) - Southampton
Hi Terence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Customer service was excellent
Customer service was excellent the young man that I seen was very helpful got my cds through the post box in about 5 days .
Thank you.
10 november 2025
Svar från hmv (UK) - Southampton
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love it
Love going to this shop to collect anything I buy. There's always great vibes and lovely merch.
4 november 2025
Svar från hmv (UK) - Southampton
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Southampton
Hi Josie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Southampton
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Svar från hmv (UK) - Southampton
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy purchase.
I ordered a CD online and picked it up at a local HMV store. Picking it up was simple. The staff were very helpful.
28 oktober 2025
Svar från hmv (UK) - Southampton
Hi Frank,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
Sales person was extremely helpful. Ordered me something that was not in store to be delivered to my home address. Three days later it arrived. No fuss, no hassle... excellent service.
21 oktober 2025
Svar från hmv (UK) - Southampton
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great purchase and price
Great purchase and price, the product itself was in good condition without any damage or marks, unfortunately the box had slight damage, the product arrived within the stated period
14 oktober 2025
Svar från hmv (UK) - Southampton
Hi Mat
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Fantastic Customer Service
Fast delivery to local store. Excellent customer service from the Southampton store team.
23 oktober 2025
Svar från hmv (UK) - Southampton
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Southampton
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
An easy way to check out Kpop artists
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the store to a dark area and both times the cds have been in total dissaray. Not alphabetical and haphazardly placed and just basically scattered on the shelves.
However, the staff have been brilliant, helping me search and then checking online for artists I couldn't find and ordering them for me. Ordering was simple and straightforward and my items were delivered in just a few days . I am delighted with them. Please, please would you consider putting more Korean artists (especially Big Bang and G-dragon, Super Junior, Got 7, etc) onto your online store?
15 oktober 2025
Svar från hmv (UK) - Southampton
Hi Gemma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience with HMV was great
My experience with HMV was great
I had a vinyl album that pops when playing so took it back to the shop in Southampton
hmv they changed it with no problem
13 oktober 2025
Svar från hmv (UK) - Southampton
Hi Ronald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful HMV staff
I had an issue regarding an order but it was sorted by Megan and Mat of the Southampton branch.
6 oktober 2025
Svar från hmv (UK) - Southampton
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
items arrived within 2 days of…
items arrived within 2 days of ordering, excellent service
2 september 2025
Svar från hmv (UK) - Southampton
Hi Cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Southampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic as always!
23 augusti 2025
Svar från hmv (UK) - Southampton
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Southampton
Hello Jacky
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Your staff at the Southampton store are…brilliant.
Your staff at the Southampton store are superb. Always helpful and pleasant. Could not ask for more.
20 augusti 2025
Svar från hmv (UK) - Southampton
Hi David
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.