I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained e... Se mer
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176-178 High St, SO14 2BY Southampton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained e... Se mer
Företaget har svarat
I had a nice conversation with the woman at the counter. She complimented my necklace, was incredibly polite and helped me with exactly what I needed :)
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The store isn’t a patch on the one that was on Above Bar. Staff are fine but they need a different system than asking you to put your email in every time you buy something. Screen is hard to type on s... Se mer
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Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Se mer
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Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrivet av företaget

176-178 High St, SO14 2BY, Southampton, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came when was released as was a pre order was informed well packaged

Svar från hmv (UK) - Southampton
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained everything to me and I was very please with the customer service I received.

Svar från hmv (UK) - Southampton
I had a nice conversation with the woman at the counter. She complimented my necklace, was incredibly polite and helped me with exactly what I needed :)

Svar från hmv (UK) - Southampton
The staff were friendly and helpful and the product arrived in a few days

Svar från hmv (UK) - Southampton
The store isn’t a patch on the one that was on Above Bar. Staff are fine but they need a different system than asking you to put your email in every time you buy something. Screen is hard to type on so end up with loads of typos. I’d rather they store my email and scan a code that links to my account. Stock isn’t always in on release date. Also, miss the points system. Serves its purpose when you want something but store feels quite soulless which was never an issue in the old HMV store. Three levels- movies upstairs, new stuff and then lower level for music and diff genres. Those were the days… 😂

Svar från hmv (UK) - Southampton
I wanted some classical music from Rondo Veneziano but I couldn’t get it in store so had to order it, the assistant was very helpful, the disc came within 4 days

Svar från hmv (UK) - Southampton
Availability of stock, and ease of ordering, delivered promptly with no,issues

Svar från hmv (UK) - Southampton

Svar från hmv (UK) - Southampton

Svar från hmv (UK) - Southampton
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx

Svar från hmv (UK) - Southampton
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism

Svar från hmv (UK) - Southampton
Very helpful staff in your Southampton branch. Thank you.

Svar från hmv (UK) - Southampton
Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.

Svar från hmv (UK) - Southampton
Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.

Svar från hmv (UK) - Southampton
Very helpful shop with ordering the record I wanted that wasn't available in store.

Svar från hmv (UK) - Southampton
Considering what I was looking for was out of stock it didn't take long for it to be delivered to store, great service.

Svar från hmv (UK) - Southampton
The service and help was brilliant I did an in store order for click and collect and was able to pick it up easily and the staff were friendly and helpful would recommend to many

Svar från hmv (UK) - Southampton
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