Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Företaget har svarat
Plats
Byt platsUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Se mer
Företaget har svarat
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mer
Företaget har svarat
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
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Företagsinformation
Om hmv (UK) - Maidstone
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wandering round a real shop is great
HMV offer a very extensive range of music media. You find items you weren’t aware of.
27 oktober 2025
Svar från hmv (UK) - Maidstone
Hi Jim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Immaculate & perfect gift for my son
They are Christmas presents for my son who is a fan of lightning McQueen. They arrived in immaculate condition as expected. Will be ordering from HMV again!
23 oktober 2025
Svar från hmv (UK) - Maidstone
Hi Danielle,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hi Jenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hello Kim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ballerina (2025) 4K steelbook HMV
I wanted the Ballerina (2025) 4K steelbook HMV
exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was delivered to my home on the Monday. Well packed and in excellent condition.
I try to support HMV where possible as they are the "last man standing" in the UK high street for physical media.
3 oktober 2025
Svar från hmv (UK) - Maidstone
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Items I ordered to my house turned up…
Items I ordered to my house turned up very quick. Also had a item sent to the Maidstone store and the service and staff were great as always. Great online and click & collect service 👍
16 september 2025
Svar från hmv (UK) - Maidstone
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Will use service again
Staff were helpful in locating and ordering the cd I was looking for.
The cd was delivered in a few days
14 september 2025
Svar från hmv (UK) - Maidstone
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The album I required was 1960’s & rare
The album I required was 1960’s & rare. The assistant after researching found it. I was impressed. She was extremely helpful, polite. All round excellent service.
12 september 2025
Svar från hmv (UK) - Maidstone
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a Cd
Ordered a Cd, not in stock, kept informed as to it's delivery and no, problem on collection.
29 augusti 2025
Svar från hmv (UK) - Maidstone
Hi Keith
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Order process was easy and…
Order process was easy and straightforward.
Delivery was quick and easy.
27 augusti 2025
Svar från hmv (UK) - Maidstone
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy
27 augusti 2025
Svar från hmv (UK) - Maidstone
Hi Hugh
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered my DVD knowing that it would…
I ordered my DVD knowing that it would not be released for 3 weeks. I was informed that the item had been released and I would be receiving it shortly. At that time the money was taken out of my bank. The item was received the exact date I was told. Very impressed the way I was kept informed and would have no hesitation in recommending HMV
22 augusti 2025
Svar från hmv (UK) - Maidstone
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery
Fast delivery, great selection of vinyl & CD's in the sale, friendly helpfull staff in the Maidstone store where I collected my items from
9 augusti 2025
Svar från hmv (UK) - Maidstone
Hello Eddy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Associate was so helpful she took…
The Associate was so helpful she took time looking up every query I had - it felt so pleasant that she cared to help and interested to do her job well . She really sets good example .
7 augusti 2025
Svar från hmv (UK) - Maidstone
Hello Graziella
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Maidstone store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
i found the staff very helpful
25 juli 2025
Svar från hmv (UK) - Maidstone
Hi Anita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Maidstone
Hi Barbara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It’s the one shop I spend mist money…kpop item
It’s the one shop I spend so much money on in Maidstone . I really love the shop since in UK theres not many K-pop shop. At Maidstone this is the only shop where I get the kpop item. I at lest spend £100 or not in that shop. But I really wish the shop could add more items in the kpop section, for example adding TXT yeonjun ggum mixtape or even Riize album. Plus I’m trying to find the ggum mixtape set but theres so many shop thats sold out. So it will be nice to have it in a music shop like HMV. The staff and delivery is meeting my expectation! Keep up the good work!
14 maj 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Maidstone
Hi Alex
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Helpful staff at the Maidstone store.
Helpful staff at the Maidstone store.
Prompt email communication regarding collection.
A fair price.
9 juni 2025
Svar från hmv (UK) - Maidstone
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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