Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Företaget har svarat
Plats
Byt platsUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Se mer
Företaget har svarat
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mer
Företaget har svarat
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
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Företagsinformation
Om hmv (UK) - Maidstone
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered online click and collect …
Ordered online click and collect thought I could collect straight away as the weekend was coming up but had to wait a few days making it awkward due to work. But all in all good service.
23 januari 2026
Svar från hmv (UK) - Maidstone
Hello Derie
Thanks for taking the time to leave us a 4 star review.
We hope to earn that last star from you soon.
I love HMV great to see it busy again
I love HMV great to see it busy again, I think it's doing well, vinyl making a come back, helps and I am loving the vibes of people into their music again, I will support it as much as I can.
16 januari 2026
Svar från hmv (UK) - Maidstone
Hi Linda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant
Found it easy to order in store, got it delivered to shop and was easy to pick up.
15 januari 2026
Svar från hmv (UK) - Maidstone
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are really helpful.
I go to HMV alot that staff are always
Very helpful and also I love looking at all the music that's available.
11 januari 2026
Svar från hmv (UK) - Maidstone
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
There was a delay with my order but I was kept informed all the time
7 januari 2026
Svar från hmv (UK) - Maidstone
Hi Suzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were amazing and the store…
The staff were amazing and the store was stocked with many records
9 januari 2026
Svar från hmv (UK) - Maidstone
Hi Martin,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The availability of the range of…
The availability of the range of products on sale through HMV.
The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a delivery to be sent to home address.
I the event of any problem with an item HMV have rectified it quickly and without any issues.
4 januari 2026
Svar från hmv (UK) - Maidstone
Hi June
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and pick up
20 december 2025
Svar från hmv (UK) - Maidstone
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Had email to say order had been placed…
Had email to say order had been placed and then dispatched but then nothing for a week l had to go into store in fremlin walk Maidstone to find out what was going on it was there but nobody had let me know
11 december 2025
Svar från hmv (UK) - Maidstone
Hi Darryl
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great selection available
Easy ordering process although the website is a bit slow in updating the basket.
Great selection of vinyl and cd’s
9 december 2025
Svar från hmv (UK) - Maidstone
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar från hmv (UK) - Maidstone
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hi Debra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was easy and deliverey to shop…
Ordering was easy and deliverey to shop was prompt
1 december 2025
Svar från hmv (UK) - Maidstone
Hello Mervyn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The team are helpful and friendly.
22 november 2025
Svar från hmv (UK) - Maidstone
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Rosalyne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Give it a go!!!
Interaction in store with Evie. Very knowledgeable, and friendly.
Ordered the album quickly and easily. Arrived as predicted.
12 november 2025
Svar från hmv (UK) - Maidstone
Hello Mike
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Maidstone store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
I found my visit to be very helpful …
I found my visit to be very helpful the lady was very efficient and her customer service skills was outstanding my purchase also arrived within days leaving me extremely satisfied.
21 november 2025
Svar från hmv (UK) - Maidstone
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I've always got my movies from hmv.
I've always got my movies from hmv.
If I go in store I'm there for ages,
Staff are superb and know their stuff
Already looking for my next order.
20 november 2025
Svar från hmv (UK) - Maidstone
Hi there!
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy ordering and fast delivery
28 oktober 2025
Svar från hmv (UK) - Maidstone
Hi Kay,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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