Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
Företaget har svarat
Plats
Byt platsUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Se mer
Företaget har svarat
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mer
Företaget har svarat
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
Företaget har svarat
Företagsinformation
Om hmv (UK) - Maidstone
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service and time when they say date…
Service and time when they say date and time . They meen it thank you H.M.V
15 maj 2025
Svar från hmv (UK) - Maidstone
Hi Simon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Great service. Ordered a pre-order cd and it arrived on time. Collected from store which was simple and the staff were very helpful. Very pleased.
27 april 2025
Svar från hmv (UK) - Maidstone
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvd orders /pre orders
Great service all pre orders come on time and always let you know when on way or if going to be a later date easy to order and any problems always on hand
11 april 2025
Svar från hmv (UK) - Maidstone
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hello Thomas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Maidstone
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found Ringo Starr’s All Star Band
I had to ask a member of staff for a specific item as I couldn’t locate this in the store. At first I think I confused the shop assistant at first but she was very professional and found what I was looking for and pre ordered this for me very quickly.
18 mars 2025
Svar från hmv (UK) - Maidstone
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was a pre ordered dvd awaiting…
It was a pre ordered dvd awaiting release. It was actually released sooner than advised and HMV notified me and sent it out straight away. I was kept informed of the delivery every step of the way. I have used them before and I will again in the future.
28 februari 2025
Svar från hmv (UK) - Maidstone
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from Max
Max who served me when ordering and on collection, was very helpful and worked to locate the band on the in-store computer as they are somewhat obscure. All professionally done 👍
26 februari 2025
Svar från hmv (UK) - Maidstone
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and we're sure Max will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Easy ordering online
Easy ordering online, good comms kept me up to date with delivery to store. Friendly and helpful gent in the shop, quick and efficient collection.
10 februari 2025
Svar från hmv (UK) - Maidstone
Hi Kirsty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a great experience with HMV…
I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made me feel like my purchase was secure. The team is knowledgeable and efficient, and the store itself has a good selection. A little update on how items are arranged wouldn't hurt, but overall, fantastic service. Keep it up!
20 januari 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Maidstone
Hello Zayna
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar från hmv (UK) - Maidstone
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordering process very easy in store. Delivery even quicker than anticipated. Great all round
17 januari 2025
Svar från hmv (UK) - Maidstone
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy process
Great product, friendly staff and very easy click and collect process
4 januari 2025
Svar från hmv (UK) - Maidstone
Hello Alfie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Have not received the tshirt yet ???
Have not received the tshirt yet ???
Store in Maidstone messed up the order by putting the wrong address and ordering the wrong size shirt ☹️
Called to complain we have not received anything yet and it has still not been sorted..
RUBBISH SERVICE AVOID SHOPPING AT HMV
2 januari 2025
Svar från hmv (UK) - Maidstone
Hello,
We are sorry to hear of this issue.
We can see our service team has now been in touch and processed a refund for the incorrect order.
ordering system
Very easy ordering system also kept me up to date with my purchases.
Didn’t have long to wait for confirmation that my order was ready.
20 december 2024
Svar från hmv (UK) - Maidstone
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful staff and extremely friendly…
Wonderful staff and extremely friendly and helpful. Item not in stock, but assistant ordered for me to be delivered to my home in time for Christmas.
23 december 2024
Svar från hmv (UK) - Maidstone
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hi kady
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hi Michele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hello Dan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.