Staff at Kettering are always helpful & happy to chat or advise. Was served by Kimberley today, very nice young lady who was most helpful 😊
Företaget har svarat
Plats
Byt plats32B Newlands Centre, NN16 8JB Kettering, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and collect, emails sent for receipt and when to collect, pleasant and friendly staff.
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Se mer
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The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Se mer
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Företagsinformation
Om hmv (UK) - Kettering
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
32B Newlands Centre, NN16 8JB, Kettering, Storbritannien
4,9
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I needed to order a K-pop CD for my…
I needed to order a K-pop CD for my foster child as they had sold out , and the members of staff where very helpful, they took my order and showed me all the other items that my child would like , my order came within a few days , perfect service.
17 september 2025
Svar från hmv (UK) - Kettering
Hi Yvonne
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Brilliant service as always 👌
25 augusti 2025
Svar från hmv (UK) - Kettering
Hi Troy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No issues picking item up.
26 augusti 2025
Svar från hmv (UK) - Kettering
Hello RAJC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The product came quick and early
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really friendly and helpful. I ordered Doctor Who season 2 (2025) and other Dr. Who dvds.
19 augusti 2025
Svar från hmv (UK) - Kettering
Hi Trusted
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
It arrived safely and quick no problems
1 augusti 2025
Svar från hmv (UK) - Kettering
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very helpful and Caroline…
Great staff very helpful and Caroline is a delight one of the best team members gives 110% i won't shop any where else even online.
3 juni 2025
Svar från hmv (UK) - Kettering
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Easy and straightforward
Easy and straightforward. Did click and collect at HMV Kettering.
10 maj 2025
Svar från hmv (UK) - Kettering
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick
Quick, courteous, helpful and efficient. Feel blessed to have such a great store and team in my community, always my go to for music etc
22 april 2025
Svar från hmv (UK) - Kettering
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Kettering
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful polite and…
The staff were very helpful polite and happy to tell me everything I needed to know
31 mars 2025
Svar från hmv (UK) - Kettering
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service as always in HMV…
Excellent service as always in HMV Kettering, I wanted a particular classical CD for my Mum, and it was sorted out, delivered to store and I picked it up fine. I have been using the store for years and actively avoid Amazon! Very good CD and Vinyl selection.
31 mars 2025
Svar från hmv (UK) - Kettering
Hi Eliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Kettering
Hi Kayleigh
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy is a dream
Easy ordering on website, an email at every step, super easy pick up in store
9 februari 2025
Svar från hmv (UK) - Kettering
Hi Leah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problem from choosing gift to…
No problem from choosing gift to picking it up from here shop
23 december 2024
Svar från hmv (UK) - Kettering
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I like click and collect and I trust…
I like click and collect and I trust HMV more than Amazon. I enjoy visiting the shop too.
19 december 2024
Svar från hmv (UK) - Kettering
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping experience
Went in to pick up my items that I had ordered online (Xmas gifts). The shop was clean and well laid out. The gentleman on the till was very helpful and chatted away while I paid for more items that I picked up in store.
30 november 2024
Svar från hmv (UK) - Kettering
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service with a smile.
Great service with a smile.
Ordered in dvds that weren't in stock. Delivered and collected with ease.
25 november 2024
Svar från hmv (UK) - Kettering
Hi Nico
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What can I say about hmv
What can I say about hmv
Maybe train your staff or give the jobs to people who actually want them
Being told look for it yourself and waiting over 20 mins at a till whilst the one member of staff disappeared is not good enough
7 november 2024
Svar från hmv (UK) - Kettering
Hello Sarra
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Svar från hmv (UK) - Kettering
Hi Kevin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
As this is the only hmv in my area I…
As this is the only hmv in my area I always get my cds and dads there.the staff are always friendly and helpful.
10 oktober 2024
Svar från hmv (UK) - Kettering
Hi Richard,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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