Staff at Kettering are always helpful & happy to chat or advise. Was served by Kimberley today, very nice young lady who was most helpful 😊
Företaget har svarat
Plats
Byt plats32B Newlands Centre, NN16 8JB Kettering, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and collect, emails sent for receipt and when to collect, pleasant and friendly staff.
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Se mer
Företaget har svarat
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Se mer
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Företagsinformation
Om hmv (UK) - Kettering
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
32B Newlands Centre, NN16 8JB, Kettering, Storbritannien
4,9
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and friendly
Clicked and collected. I was kept informed about status of delivery, all very prompt and easy. Will definitely use again.
2 mars 2026
Svar från hmv (UK) - Kettering
Hi Julian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and helpful..
A calm, smiling person who was eager to help and sorted out my request quickly and patiently..
19 februari 2026
Svar från hmv (UK) - Kettering
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfaction
Everything I go in the shop there's always a warm welcome and they can't do enough for you. Great satisfaction from me a loyal customer. Thank You.
14 februari 2026
Svar från hmv (UK) - Kettering
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop
I have been coming to HMV since I was a young teen and I now take my teenage daughter with me. Its great to see how they have evolved over the years to stay relevant, they have a great selection of geeky pop culture collectables alongside a vast music selection.
Always a good experience coming here, and ordering online is also a great experience.
20 januari 2026
Svar från hmv (UK) - Kettering
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Kettering
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good
The staff there are very nice and locating things is no problem at all, quick checkout and nice variety
4 januari 2026
Svar från hmv (UK) - Kettering
Hi Goda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good quality products and very…
Very good quality products and very easy to use
31 december 2025
Svar från hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from amazingly…
Excellent service from amazingly knowledgeable staff, even with music many decades old. It was easy to find the arrange to buy what I wanted when released many weeks later.
15 december 2025
Svar från hmv (UK) - Kettering
Hi Tim
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very nice staff.
5 december 2025
Svar från hmv (UK) - Kettering
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am pleased to have received my order…
I am pleased to have received my order in good time and will be ordering from HMV again in the future.
4 december 2025
Svar från hmv (UK) - Kettering
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very knowledgeable and helpful staff
4 december 2025
Svar från hmv (UK) - Kettering
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click &Collect to store good experience
Very quick delivery of cd to store with good communication. Staff in local HMV store very friendly and collection really easy.
22 november 2025
Svar från hmv (UK) - Kettering
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of HMV
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or when ordering records
The store at Kettering is very well set out and staff very helpful.
12 november 2025
Svar från hmv (UK) - Kettering
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderful staff Kettering Branch
I couldn't find an album, I asked at the desk. Really lovely staff member, chatty and genuinely happy to help. As I didn't know the name of the album, she searched for the song I knew was on it and found the right one. They didn't have it in store so we ordered it in. It was ready in store a few days later. Again on collection, I was greeted by a lovely lad on the till, very chatty and happy to help. Well done HMV, friendly and welcoming staff make such a difference.
9 november 2025
Svar från hmv (UK) - Kettering
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Kettering
Hi Lou
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Kettering
Hi Matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great place to shop
The store is laid out perfectly, finding what you need is easy
The staff are really friendly and helpful
19 oktober 2025
Svar från hmv (UK) - Kettering
Hello ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and easy
19 oktober 2025
Svar från hmv (UK) - Kettering
Hello Peter
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff
Very helpful staff. Ordered a DVD for me and it arrived very quickly
1 oktober 2025
Svar från hmv (UK) - Kettering
Hi Lindy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really good customer service.
21 september 2025
Svar från hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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