Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
Företaget har svarat
Plats
Byt platsThe Plaza 9, G74 1LW East Kilbride, Scotland, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... Se mer
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I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... Se mer
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When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... Se mer
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Företagsinformation
Om hmv (UK) - East Kilbride
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
The Plaza 9, G74 1LW, East Kilbride, Scotland, Storbritannien
4,8
Utmärkt
164 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Items were in perfect condition and…
Items were in perfect condition and available to collect quickly
29 december 2025
Svar från hmv (UK) - East Kilbride
Hi DB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - East Kilbride
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in Shop were very helpful and…
Staff in Shop were very helpful and went out their way to solve the problem
19 december 2025
Svar från hmv (UK) - East Kilbride
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - East Kilbride
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Successful Shopping Experience
I had lot's of questions and the staff were extremely helpful and nothing was a bother to them. It was a successful shopping experience.
I have since gone in several times and bought more products.
11 december 2025
Svar från hmv (UK) - East Kilbride
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service staff were very helpfull…
Great service staff were very helpfull and helped me with my purchase 😀
7 december 2025
Svar från hmv (UK) - East Kilbride
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service…
Store didn't have the album I was looking for, the sales assistant ordered it for me to be delivered to my home . It arrived 2 days later. Great service
3 december 2025
Svar från hmv (UK) - East Kilbride
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Everything was exactly as I expected it…
Everything was exactly as I expected it to be
2 december 2025
Svar från hmv (UK) - East Kilbride
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2 december 2025
Svar från hmv (UK) - East Kilbride
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Not in stock locally. Staff very friendly and helpful and arranged a home delivery
1 december 2025
Svar från hmv (UK) - East Kilbride
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly knowledgeable staff.
9 november 2025
Svar från hmv (UK) - East Kilbride
Hi Mirav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - East Kilbride
Hi Margaret,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
29 oktober 2025
Svar från hmv (UK) - East Kilbride
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick efficient service both in the…
Quick efficient service both in the shop and the delivery
13 oktober 2025
Svar från hmv (UK) - East Kilbride
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service. Books came quickly and kept updated on progress . I’ll use again 👍
24 september 2025
Svar från hmv (UK) - East Kilbride
Hi Joyce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
31 augusti 2025
Svar från hmv (UK) - East Kilbride
Hi Maureen.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - East Kilbride
Hi Jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - East Kilbride
Hello Paige
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
That when you ask for assis
I have difficulty finding goods which I wish to purchase so I approached assistant at till gave her my list within minutes she had what was in stock then ordered rest on line goods delivered within few days excellent customer care
30 juli 2025
Svar från hmv (UK) - East Kilbride
Hi Agnes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff extremely helpful
Staff extremely helpful, helped me make my purchase and order it. Always well stocked.
29 juli 2025
Svar från hmv (UK) - East Kilbride
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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