I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Se mer
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Plats
Byt platsSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
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Det här tycker kunderna
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
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I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Se mer
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We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
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Företagsinformation
Om hmv (UK) - Canterbury
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Storbritannien
4,7
Utmärkt
95 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order good value and on time…
Easy to order good value and on time what more could you have
21 december 2025
Svar från hmv (UK) - Canterbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had no idea could order in shop was…
Had no idea could order in shop was informed that was possible l ordered 2 dvds' they arrived a few days later saved me another trip to Canterbury as l don't live there very easy and efficient
4 december 2025
Svar från hmv (UK) - Canterbury
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly helpful staff
Always friendly helpful staff, whenever I visit your Canterbury store.
20 december 2025
Svar från hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Canterbury staff very helpful and good product knowledge
I have always enjoyed shopping with the staff in Canterbury HMV . They are always helpful , know their product knowledge and can give good advice when need help with ordering or not to order due to red flags on adverts online that are scams etc .
They make the ordering very easy if needed .
11 december 2025
Svar från hmv (UK) - Canterbury
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service ordered and delivered…
Very good service ordered and delivered within two days
7 december 2025
Svar från hmv (UK) - Canterbury
Hi Mr.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hi ASH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hi Zoe
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Canterbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordered online.Item arrived within a…
Ordered online.Item arrived within a few days, very well packaged and all at a great price. Very happy
6 december 2025
Svar från hmv (UK) - Canterbury
Hi Kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Canterbury
Visited the hmv store in Canterbury after it reopened and was very pleased by the larger location. I asked a staff member (her name was Clem) for help finding a particular alien shirt I saw in the window and she was very kind, helpful and found the shirt quickly.
24 oktober 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hi Pete
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The price and delivery time
5 december 2025
Svar från hmv (UK) - Canterbury
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant Staff at HMV Canterbury (Vinyl Dept)!
I went into HMV Canterbury, specifically the vinyl department upstairs and a fabulous woman helped me locate a specific vinyl (Yungblud - Idols purple edition) which had sold out, With the help from her colleague, they managed to track down a copy that had been shipped over from another branch and was in the store room. I sadly cannot remember their names but I bought the album on 12th November so HMV can check who was working then. The two members of staff who helped me went above and beyond and were knowledgeable about music and brilliant!
12 november 2025
Svar från hmv (UK) - Canterbury
Hi Amanda,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The dales person who served me was very…
The sales person who served me was very efficient and helpful.
19 november 2025
Svar från hmv (UK) - Canterbury
Hello Elaine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful
As I'm an OAP I'm very nervous in ordering on line so I went into HMV in Canterbury and the staff were very helpful and polite.
14 november 2025
Svar från hmv (UK) - Canterbury
Hi Eileen,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who dealt with me was David…
The person who dealt with me was David and as usual for him he gave great service.
He is always knows to my requirements.
Pleasant experience.
11 november 2025
Svar från hmv (UK) - Canterbury
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hello Tony,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Canterbury
Hi Kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Gary in the Canterbury branch served us…
Gary in the Canterbury branch served us today , I was looking for a couple of older films on dvd he took the time and effort to try and track them down and found one was still available and ordered it for home delivery. Gary was very knowledgable about films ,both old and new and went above and beyond to find what we wanted. Thanks all at Canterbury hmv especially Gary
11 november 2025
Svar från hmv (UK) - Canterbury
Hi Mark,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CD I ordered came promptly as…
The CD I ordered came promptly as ordered - no complaints
31 oktober 2025
Svar från hmv (UK) - Canterbury
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pointless Pre-order
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had arrived until 2 days after the release date. So it was fairly pointless pre-ordering, as I might as well have gone into the store on the release date and bought it then and I would have got it quicker!
22 oktober 2025
Svar från hmv (UK) - Canterbury
Hi Ian
Thank you for taking the time to leave us a review.
We sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
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