I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Se mer
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Plats
Byt platsSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
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I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Se mer
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We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
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Företagsinformation
Om hmv (UK) - Canterbury
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Storbritannien
4,7
Utmärkt
95 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Canterbury
Hi Kenny
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Had what I was looking for
I was offered a protective sleeve for my new Lp I Had just purchased. Worthwhile if you require one. The staff were friendly and polite.
6 maj 2026
Svar från hmv (UK) - Canterbury
Hi Mr Lennard,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hi Maz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good range of records to choose from
Good range of records to choose from. Efficient and quick service.
29 april 2026
Svar från hmv (UK) - Canterbury
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were more than helpful and my…
The staff were more than helpful and my product i ordered was very quick
25 april 2026
Svar från hmv (UK) - Canterbury
Hi Dorothy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to use web site delivery was on…
Easy to use web site delivery was on time will be use hmv wab site again
25 april 2026
Svar från hmv (UK) - Canterbury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was easy to order for click and…
It was easy to order for click and collect. The staff were very helpful at the shop. Thr vinyl record cases were excellent value
20 april 2026
Svar från hmv (UK) - Canterbury
Hi Trish,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Canterbury
Hello odie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Svar från hmv (UK) - Canterbury
Hi Jayne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service as always
Great item. Great transaction. Excellent staff. Glad HMV are back in Canterbury
5 april 2026
Svar från hmv (UK) - Canterbury
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV have never let me down..
HMV have never let me down when it comes to ordering Online. The new HMV in Canterbury is my new favourite store, excellent range of stock, plus the staff are second to none.
4 april 2026
Svar från hmv (UK) - Canterbury
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Online ordering is easy to use and find…
Online ordering is easy to use and find all you are looking for. Great notifications on progress of order
27 mars 2026
Svar från hmv (UK) - Canterbury
Hi Selena
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Efficient service
Efficient and kept informed about delays beyond their control. Shop staff very pleseant and helpful.
19 mars 2026
Svar från hmv (UK) - Canterbury
Hi Alexandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful & friendly staff
22 mars 2026
Svar från hmv (UK) - Canterbury
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Canterbury
Hi Dean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The customer assistant that served me…
The customer assistant that served me was extremely helpful, polite and knowledgeable
In my opinion he was a credit to your company
20 mars 2026
Svar från hmv (UK) - Canterbury
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Figure
Although there was a delay of several day in delivering the item. I was extremely pleased that there was continuous line of communication open which inform me of the ongoing journey of my purchase item.
The item still arrived in time as it was a birthday gift.
14 mars 2026
Svar från hmv (UK) - Canterbury
Hi Julie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Would purchase again
Steelbook came when advertised a in great condition. Would purchase from them again.
13 mars 2026
Svar från hmv (UK) - Canterbury
Hi Ryan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really what I asked for but next time…
Really what I asked for but next time pls add in how to stand the figure b3cause it took me about an hour
11 mars 2026
Svar från hmv (UK) - Canterbury
Hi Jeffery
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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