Hippo Motor Group Omdömen 

Great service from Tristan, very friendly. Highly recommend to all.

Jack and Abigail in Blackburn great people that helped me get through the process quick and easy. There wasn’t any delays and the information they provided about what I’m getting myself into was very informative and straightforward.

Purchased a car arund 2 years ago. At the point of purchase I was sold extended warranty for peace of mind if anything major went wrong I wouldn’t need to worry!!!! Well the turbo has gone! I personally have only done 13k miles in two years and the car 81k. Well surprise surprise A1 approved warranty company rejected the claim due to it being deterioration! Well everything deteriorates over time so the warranty is not worth anything!!! The deterioration caused a mechanical fault and that’s why it’s not covered not the other way round!
I then checked to see how long should the turbo last and that is between 100 and 150k miles! Mine is far short of that!!!! So both hippo and A1 approved want nothing to do with it! Only times like this is when you truely find how good and how much companies care about customers! I know when I purchased the car they jumped through hoops and were in contact regular!!!! You only find this out when you have foolishly done the sale so if this post stops at least one person not doing business with Hippo and A1 approved warranty then at least I have helped someone not having the stress of now tsking on a legal battle! If only companies looked after there customers they wouldn’t have to spend so much marketing there business!!!!

Thank you for the response and a pity I have to take more of my valuable time on platforms like this for you wanting to assist now, when I have already sent communication with my complaint and did not wish to know!!!!

Josh was very good with the hand over of my new vehicle, I am very happy thank you josh

Thank you so much to Joanne and Tristan, the service from start to finish was so efficient and every query I had was delt with so quickly. And the car is stunning, I am so happy with the service, car and the care I received. I will be recommending this company and these lovely people.

Essa a member of staff made my experience very stress free and straight forward

Today I’ve picked up my used Skoda, I only found it yesterday! The car is fantastic, most of all the customer service was exceptional. Firstly I dealt with Troy, who was very knowledgeable and helpful, with no pushy sales approach. Then I met Tristan who went through the payment process and the other paperwork, absolutely fantastic, nothing was and issue. Would highly recommend Hippo. First class!!

Liam was very helpful, and professional, and made us feel comfortable

Dealing with Zac who was very helpful & done everything he could to find me the right car. Andy who delivered our car was very helpful & polite.

Duncan was incredibly helpful throughout in sourcing the exact vehicle I had enquired about - nothing was too much trouble - highly recommended.

New car Delever by mark cotton lovely man excellent service

Both Damien on phone and Tristan in person are very good !
Very accomplished service and look forward too new car

Callum and Tristan both extremely efficient in the sale and handover of the car.

Tristan and Warner were great to work with. Any questions I had were promptly answered and the handover and paperwork went very smoothly. Would definitely recommend.

Huge range of vehicles to suit most budgets. This was my second time buying a car from there Blackburn site. Fantastic service from enquiring to selling to buying to finally picking up my car today. Thank you.
Would highly recommend.

Dropped my car of & picked up the new car at Hippo Peterborough. Very impressive site. Staff very welcoming. Tristan looked after me very well, talked me through the process step by step, very professional and friendly. A big shout out to Crystal & Gareth for setting this up.

Smooth process from start to finish, friendly and helpful would recommend this company.
Customer service from Josh has been brilliant very helpful and full of knowledge

We recently purchased a Range Rover Velar through Hippo Motor Group and have been really impressed with the experience from start to finish.

A special mention has to go to Tristan at the Peterborough branch, who was brilliant throughout the purchase. He was friendly, knowledgeable and easy to deal with, and made the whole process straightforward and stress-free. Nothing felt like too much trouble, and he kept us updated throughout.

I’d also like to thank Chris at the Blackburn HQ, who was extremely helpful behind the scenes and made sure everything was dealt with properly. The communication between the different teams was excellent, which made the whole buying process feel very well organised.

The Velar itself was exactly as described and we’re extremely happy with the car. It was reassuring to have the car properly prepared before collection, and the overall service we received gave us a lot of confidence in buying from Hippo.

Overall, a really positive experience. Tristan and Chris are a credit to Hippo Motor Group, and I’d happily recommend them to anyone looking for a quality used car and a straightforward buying experience.

Excellent from start to finish and all information explained clearly.
Liam McGlynn made the handover very smooth and was very professional.