HebTroCo Omdömen 

180
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I don't want to rubbish British brands, like the one who you have to pre order from, wait a year, and only post the positive rather than genuine feedback. I have never met the team at Hebtroco (st... Se mer

Betygsatt 5 av 5 stjärnor

Very happy with my new jumper,love the colour, soft and beautifully warm, so go grab one, mind there probably selling like hotcakes so you'd best get a move on . On a different note,Hope your river h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The world's best trousers, shirts, belts, etc. from 2 blokes who started a trouser company in a pub - it doesn't get any better. Actually it does, not only is it the best quality last you a lifetime g... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jeans just arrived, quality excellent, fit excellent and they look great. Prompt response to any queries, fast shipping and packaged responsibly. My first purchase and it won't be my last. Not to be... Se mer

Företagsinformation

  1. Herrkläder

Skrivet av företaget

Menswear from the North. British Made to Last. It was a stupid idea that we had in the pub and it’s got way out of hand.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

180 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(180)

2 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

My Hebtroco purchases to date include 2…

My Hebtroco purchases to date include 2 shirts, 2 pairs of jeans and 3 overshirts plus an action blanket.
I love them all. Jeans and cotton/demin shirts - let them age. Hand wash occasionally and DO NOT spin or tumble dry. They’ll shrink and end up with weird marks (yes I’ve done it -idiot). Treat them as you should, pieces of proper clothing than if cared properly will last forever - my son already has his eye on my moleskin shirt.
Oh. And don’t be a dick.

3 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered the new Selvedge shirt…

Ordered the new Selvedge shirt yesterday at 1300. It arrived today at 1200. Incredible service. Well packaged.
The shirt is an absolute beauty. Lovely weight and cut. The quality is obvious. Any whinging sad act who gets on reviews moaning about cost need to pack themselves off to their nearest Primark, pop on a t-shirt for a fiver made by a five year old. They just wouldn't understand.
Hebtroco please just keep doing what you do.

13 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First wash…

Thought it was about time I put my jeans through the wash seeing as I bought them last May. Cracking bit of fade and a real softness to the denim now. I’ve said in a review before how magnificent HebTroCo jeans are, and they’ve just got better. Buy some or be a dick.

2 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

M16 Selvedge…

My M16 Selvedge jeans arrived yesterday I love them, top quality denim the fits perfect for me although I am waiting for the GVNR and the 178’s to be back in stock.

I emailed regarding length including turn up and got a quick response back from Brant. (Length is for the turn up length add 2 inch for without turn up)

I didn’t mind paying for delivery as it came via DPD next day.

All together an easy no fuss purchase of some top quality kit.

22 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

smock

Got the smock, m16 jeans and moleskin overshirt. Everything fit bang on to size and the quality is 2nd to none. Will be ordering again

22 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top company and products

I've bought a few items of clothing from Hebtroco, I'm a big fan of their products and they're made in the UK - nice to send my money to small companies here sometimes. I just received a chef's knife, a wonderful thing made in Sheffield, delivery was perfect as usual. Next up, a pair of their jeans, and maybe a fourth hoodie (seriously, try their hoodies), and...

19 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I must confess I am a HebTroCo fan

I must confess I am a HebTroCo fan. I have jeans, hats, shirts, jackets, body warmers and jumpers as well as a couple of pairs of socks.

On the face of it, you could argue that the costs are quite high for a little brand you've probably never heard of.... But, the old adage is true 'you get what you pay for'.

With regards to HebTroCo what this means is well designed and thought through products made in the UK from natural, premium or recycled materials. They just do what they say on the tin.

My only challenge is trying to find other similar brands so I am not kit head to toe in HebTroCo.... (that even rhymes! ;-))

If you are somewhat sat on the fence, give them a go and I promise you will not be disappointed.

I'm a big fan of trying to shop local and buy UK made products and even though you can't try their stuff on before you buy, on the one occasion where I had a problem it was sorted out with the minimum off fuss to a mutually satisfactory solution.

10 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I'd been eyeing a pair of the GVNR 16…

I'd been eyeing a pair of the GVNR 16 jeans for a while and had a voucher burning a hole in my inbox. So, treated myself. I gave a few pairs of trousers from HebTroCo and the quality, fit, and workmanship is consistently exceptional. Backed up with swift delivery, excellent customer service, and sense of humour. They are a delight to deal with and it's refreshing to shop with a company you can thoroughly rely on.

5 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Five Star Customer Service!

I just received some of the finest customer service EVER! Teasha and the Hebtroco team generously agreed to let me exchange a corduroy overshirt I purchased almost TWO months ago. It was unworn and a beautiful piece, just in a colour that didn't suit me. I'm so impressed and grateful. Thank you!

8 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a 303 jacket on a Friday…

I ordered a 303 jacket on a Friday afternoon... It was with me by midday on Saturday. Annoyingly, I've been a dick and ordered the wrong size. Teash's customer service has been brilliant. I am just heading down to Hebden bridge post office to swap for a smaller size. I'm a big fan of everything HebTroCo!

30 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Jean-ius

Been hankering after a pair of straight leg cut. 13oz, indigo dyed, GVNR jeans having been umming and aahing and lurking around the Hebtroco website and socials. After I saw the Candiani mill featured on BBC TV and that my size was back in stock I took this as a sign and took the plunge!

Good follow up service with updates on order status, super fast currently-a-bit-slow delivery and great no nonsense packaging meant I was out and about in them over the weekend after trying the fit around the house.

Awesome jeans! Great fit and I love the look and am super excited to make these jeans my own and seeing them patina.

Love the ethos and persona of the company and as New Years Resolutions go, don’t be a dick is a pretty good one.

7 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Got my very first pair of Selvege jeans…

Got my very first pair of Selvege jeans from Hebtroco!
Wow the fit and the quality are great ,just what I've wanted for years , expensive but they will last a lifetime,I paid £165 and used the excuse that I'll wear them at my wedding to justify the purchase . I look forward to buying other items from Hebtroco in the future! Thank you .

9 januari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor service but quality Jeans

Poor service but quality Jeans. I had to return a pair of jeans due to the fit. I received an email a few days later confirming refund could take upto 14 days. I thought that was a little long, but OK. I then received an email exactly 14 days later saying my refund had been processed. Therefore, Hebtroco hold your money for 14 days, then process the refund. So 16 days later and I'm still out of pocket. For that reason I won't be using Hebtroco again.

1 december 2023
Omdöme utan inbjudan
Logotyp för HebTroCo

Svar från HebTroCo

Andrew - you ordered the jeans, taking advantage of our free shipping service. You then sent your jeans back. We asked if you’d like a credit note, a deal on a swap because at this point we’re down on the shipping cost.

We mailed you to ask what's up.

You said “Hi, Thanks for the offer. I would normally take up the offer but due to the time of year I need the refund.
Super made up with the 30/30 m16 by the way. I'll be back for the r14 soon”

We told you at that point “Not a problem, your refund has been issued. This may take up to 14 days to process. Thanks again.”

And then we refund you in 14 days.
And you’re not happy?

If funds were an issue you could have let us know - we have internal systems to make sure refunds get processed on time (we have 28 days to refund you by law), but there’s always ways to jump up the queue if needs be.

Most of our customers buy with their credit card, so it’s not “their” money, it’s the card companies. Data protection would prevent me from discussing your particular case of course.

Glad you love your 30/30 M16s. Glad you think they’re quality jeans. All the best.

Should anyone have an issue with the refund process, our customer service is available via email, Monday - Friday 7:30 am-4:30 pm and can arrange for your funds to reach you sooner if necessary.

Betygsatt 5 av 5 stjärnor

Free slimming service

Ordered my two ton tshirt arrived the following day. A solid well made really comfortable shirt. I followed the sizing chart and I fitted perfectly into a medium shirt which I've not worn in years so great for weight loss as well.

8 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

M16 Jeans

Yesterday at 1:30pm I ordered a pair of M16 jeans via the Royal Mail 1st class delivery option. By 10am this morning I was trying them on. Great turnaround time both for HebTroCo and RM.

The jeans? Very.....very nice! These are the first pair of jeans I've bought in nearly 40 years. The fit and finish are top notch, they fit perfectly, and are reassuringly robust. Good effort guys, thanks very much.

7 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Bang-On

Absolutely Bang-On.
I don't bother with reviews much, but the M16 jeans and 'Man of Action' jumper I have just bought from HebTroCo are fantastic. Proper quality stuff, clearly well made and they feel like they'll last forever. I also dig the UK-Made, Eco ethos of HebTroCo.
Yes, the jeans may be a bit more expensive (though not by much) than a pair of 501s, but given that Levi's jeans only last a year or two at best, I think it's money well spent!
I'll definitely be a repeat customer.

25 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Paid £150 for a air of jeans

Paid £150 for a air of jeans, not received jeans which was not a major issue but emailed to simply enquire.

Got a email back at at the end was typed “don’t be a d**k” 😳

Told the wife and we are now laying in bed laughing at some of the replies to complaints !!!

The replies alone are worth £150! Who’s running this customer service Victor Meldrew and Jack Dee!

I would like the jeans to show up at some point but thank you for the enjoyment, an honest rude reply is much more enjoyable then the crap we get from Sky or the bank when they muck up!

20 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Forest cord overshirt

Ordered the forest green corduroy overshirt last Wednesday. It arrived Friday. The quality and fit are absolutely superb. Love it !

21 oktober 2023
Omdöme utan inbjudan
Logotyp för HebTroCo

Svar från HebTroCo

Cheers. You’re ⭐️⭐️⭐️⭐️⭐️ yourself.

Betygsatt 5 av 5 stjärnor

Perfect

Got a pair of Corduroy Fatigue pants and overshirts. The quality and fit and general good vibes coming off them is amazing. The trousers are so well made they stand up on their own and the shirt is a jumper, a jacket and a shirt. I cant wait to add to what i've got!

26 oktober 2023
Omdöme utan inbjudan
Logotyp för HebTroCo

Svar från HebTroCo

Tom - many thanks. You're ⭐️⭐️⭐️⭐️⭐️ too.

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