The Cleaning Doc Omdömen 

187
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Couldn’t thank them enough was so pleased the way my coat come back as I couldn’t wear it for years it looks like a whole new coat The team was unreal so helpful and delivered my coat back to me so... Se mer

Betygsatt 5 av 5 stjärnor

I’ve used cleaningdoc for some while now and honestly can say there services get better every time . There communication is spot on , always keeping me up to date on how everything’s going . Also the... Se mer

Betygsatt 5 av 5 stjärnor

The team went above and beyond to provide the best care possible for the pieces I sent over, which included a badly stained corduroy that was beyond saving. Even then The Cleaning Doc never gave up an... Se mer

Betygsatt 5 av 5 stjärnor

Used the cleaning doc a few times now and every time they’ve been fantastic. Great communication, friendly team and will have your garments looking brand new again! Worth it, especially for down jacke... Se mer

Företagsinformation

  1. Kemtvätt

Skrivet av företaget

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

187 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,8

Alla omdömen

(187)

54 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Couldn’t thank them enough was so…

Couldn’t thank them enough was so pleased the way my coat come back as I couldn’t wear it for years it looks like a whole new coat
The team was unreal so helpful and delivered my coat back to me so fast thank you all so much

18 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, even though the parcel got lost due to courier service, was still fast and efficient service, would 100% use again

10 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service, suit looks brand new

Had a cream suit with a massive red wine stain from a wedding last year. Honestly didn’t think they’d get it out, but they’ve managed to make it look like it was never even there! 10/10 service, well impressed 👌

20 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please please do not be fooled by…

Please please do not be fooled by instagram and avoid these guys (when you write anything negative, they delete the comments and then block you). Their approach it to blast your clothes with the harshest possible chemicals, without trying to preserve the integrity of delicate fabrics. The result: an £800 dress returned to me looking like a cat has scratched it. Save yourself the money and heartache. I have had to make a formal complaint and will have no choice but to report them to trade standards and start a claim if they continue to not respond…

22 augusti 2026
Omdöme utan inbjudan
Logotyp för The Cleaning Doc

Svar från The Cleaning Doc

Thank you for your review. However, we respectfully disagree with the account provided.

The garment had previously been washed at home, contrary to the manufacturer’s care and cleaning instructions which was dry clean only , and had also been taken to another dry cleaner before being sent to The Cleaning Doc. We received the garment in an already poor condition due the previous cleaning attempts and were asked to attempt to rectify the existing damage.

We take great care with all garments entrusted to us and always follow appropriate professional cleaning processes. Unfortunately, we cannot accept responsibility for damage that occurred prior to the garment being received by us.

We remain happy to discuss the matter directly with the customer should they wish to do so.

Betygsatt 5 av 5 stjärnor

10/10!!!

They revived my white LV tee that had some horrible stains I couldn’t get out myself. Definitely worth the price, you get what you pay for!

24 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service every time!

I have used the cleaning Doc multiple times, always great results.
Really good to see a business have great communication.
Great prices and service.
100% recommend

10 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The cleaning doc restored a rare Stone…

The cleaning doc restored a rare Stone Island piece of mine and made it look brand new. Fantastic service! Very fast, very friendly, very professional and I will be taking all my designer stuff to them now. 10/10 ✅️👍

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is an excellent company

This is an excellent company, fast, really good at what they do and have great customer service with honesty and follow up from start to finish. I came in with a never cleaned Gucci cap that looked like ready for the trash.. I sent it from Norway and boom, one week later it’s on my head again looking great.
Want something cleaned go to the cleaning doc!

15 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve used cleaningdoc for some while

I’ve used cleaningdoc for some while now and honestly can say there services get better every time . There communication is spot on , always keeping me up to date on how everything’s going . Also the time it takes from when you send out your clothing to it being ready to send right back out to you is exceptional , can’t thank the team enough for everything

13 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Coffee Stain Removal

I would not hesitate to recommend The Cleaning Doc company for removing a coffee stain from my favourite Karen Millen coat I received great service and they communicated with me at every stage so helpful professional and friendly and because we thought the stain could not be removed they have done such an amazing job I am so pleased thank so much and I will be able to continue in wearing my favourite coat.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The prices they charge are absolutely…

The prices they charge are absolutely ridiculous. I called a few weeks ago to see if they could get a few LITTLE stains out of my t shirt which was a F label on the wash tag. I spoke to them and was quoted around 60-70£ which I thought was so expensive but they told me how good they are how many followers they have on instagram and too be honest on there page there finish products do look good so I thought I’d give them a try. Once I sent my t shirt in all of a sudden it’s was really bad and said that it’s been washed ect, they sent me a few pictures stating they are struggling with a few stains, at the end of it they ended up charging me £100 😂. £48 for my specific t shirt and £52 for the ‘extra care’. They didn’t get all the stains out so what was the extra £52 for? What’s the initial £48? Just to look at the t shirt. All they are bothered about is how good they look on instagram and love to tell you how many followers they have. They put a video up on there page of my t shirt stating it was over £1000 😂. It wasn’t at all. They wouldn’t charge me £100 if it was a £20 non brand t shirt. They only did it because it was a Louis Vuitton one. Don’t fall for there tricks honestly. If they have returning customers I’ll be shocked. There prices are absolutely insane. I’m sure they’ll reply with how bad the t shirt was ect.. it wasn’t at all. If any dry cleaners see this they will know that no t shirt being washed justify £100.

UPDATE TO YOUR REPLY. your team didn’t ask me if I was okay with the ‘extra’ care. I asked you for a price at the end once it was all done and you told me so you’re just a liar. Also please take that post down on your instagram of my blue Louis Vuitton T-shirt starting it was a £1,139 t shirt when it wasn’t. You’re lying to your follower. Thanks

20 maj 2026
Omdöme utan inbjudan
Logotyp för The Cleaning Doc

Svar från The Cleaning Doc

Hi Declan,

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience.

When your item was received, it was clear that it required more than a standard clean due to the condition it arrived in, including colour run and staining. Our team explained that additional work would be required to achieve the best possible result, and this was discussed with you before the extra work was carried out.

A standard clean would not have achieved the results needed on this garment. The additional charge reflected the extra time, care, and specialist treatment required to improve the item as much as possible.

We also provided photos of the areas of concern so you could see the condition of the garment and the work involved. Our intention was always to be transparent and to give your item the best possible outcome.

We understand that pricing can sometimes be frustrating, but we strongly disagree with the suggestion that the charge was based on the brand of the item or its value. Our prices are based on the level of work required, the condition of the garment, and the time needed to treat it properly.

We appreciate your feedback and are sorry that you feel disappointed. We always aim to provide a high standard of service and clear communication, and we will continue to review how we explain additional charges to customers in future.

Kind regards,
The Cleaning Doc

Betygsatt 5 av 5 stjärnor

Brilliant company!!

I contacted The Cleaning Doc as I had had a bloodstain on my MOB dress I need to wear in June. From start to finish, this company were friendly, helpful, honest and kept in contact throughout the process. I cannot praise them enough and the stain was completely removed. I called them last Friday, sent it off Saturday, it was back in my home as good as new today, just one week later. Absolutely excellent service throughout. Would totally recommend!! Well done and thank you guys!!

1 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service from Start to Finish

I recently had my coat cleaned by The Cleaning Doc, and the experience was excellent from start to finish. I was kept well informed throughout the entire process, with regular updates at each stage—from cleaning through to return delivery.

I have to admit, I was a little worried at first about whether the service would live up to the great reviews I had read, especially since I absolutely love this coat. However, I’m delighted to say that when I received it back, it looked as good as new.

I would have no hesitation in recommending their services to anyone looking to have their favourite garments professionally cleaned. After this experience, I’m already preparing my next jacket to send to The Cleaning Doc.

1 maj 2026
Omdöme utan inbjudan

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