Easy ordering process. So easy and convenient to have it delivered to my home. Free delivery is great, saves lots of hassle particularly when buying in bulk. Have used the service numerous times and h... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast delivery good price local company very pleased in time for jam making thank you. Super fast delivery too x
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Only part of my large order was received. I could only contact them by email which I did only receive a general automated reply. It’s been a week and I am still waiting for some acknowledgement
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We found your web site on the internet, as we have been having great difficulty in purchasing the Coffee syrup from any of our local retainlers within 25 miles of our home address. We have been using... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Sugarandsyrup.com. Discover our selection of premium coffee syrups, baking sugars, golden syrups and delicious snacks from our brands Tate & Lyle Sugars, Lyle's Golden Syrup and Whitworths Sugar. Delivered to your door.
Kontaktuppgifter
Storbritannien
- orders@sugarandsyrup.com
- sugarandsyrup.com
4,1
Bra
25 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant review
25 juni 2026
Easy ordering process
Easy ordering process. So easy and convenient to have it delivered to my home. Free delivery is great, saves lots of hassle particularly when buying in bulk. Have used the service numerous times and highly recommend it.
24 juni 2026
Svar från Sugarandsyrup
Thank you for your fantastic review! We're delighted to hear you've found our ordering process easy and convenient, and that our free delivery service makes buying in bulk hassle-free. We really appreciate your continued custom and recommendation, and look forward to serving you again soon. 😊
Only part of my large order was…
Only part of my large order was received. I could only contact them by email which I did only receive a general automated reply. It’s been a week and I am still waiting for some acknowledgement
24 juni 2026
Svar från Sugarandsyrup
We are sorry you felt this was your experience. We can see we've been in contact with you throughout and have been working with DHL to investigate the missing items. A replacement has been arranged and sent and is due to be delivered today. We apologise for the inconvenience caused and appreciate your patience while we resolved this.
The process is fine ,price ok its the…
The process is fine ,price ok its the delivery.I ordered 3 case of vending sugar and one got delivered .Still waiting 4 + days later!
24 juni 2026
Svar från Sugarandsyrup
Hi, thank you for your feedback. We're sorry for the delay in receiving the final part of your order and appreciate how frustrating this can be. We can see that your order has now been received. Should you have any questions or concerns regarding an order in future, please use our Contact Us form on our website and our team will be happy to help. Thank you for your patience and custom.
Always great delivery and great product
24 juni 2026
Svar från Sugarandsyrup
Thank you for your kind review! We're delighted to hear you're happy with both our products and delivery service. We really appreciate your continued support and look forward to serving you again soon. 😊
Fast delivery good price local company…
Fast delivery good price local company very pleased in time for jam making thank you. Super fast delivery too x
24 juni 2026
Svar från Sugarandsyrup
Thank you for your lovely review! We're delighted to hear you were happy with the price and our fast delivery service. It's great to know everything arrived in time for your jam making. We really appreciate your support and hope to see you again soon. 😊🍓🍯
Excellent quality and service
27 maj 2026
Svar från Sugarandsyrup
Thank you so much for the lovely five-star review! We're thrilled you enjoyed both the quality and the service, that really does make our day.
Svar från Sugarandsyrup
We're absolutely delighted to hear you received first-class service, and it's brilliant to know you'd choose us again. Thank you
Svar från Sugarandsyrup
Thank you so much for your 5-star review! We're thrilled to hear you were pleased with our quick delivery and competitive pricing.
Great price and superfast delivery!
28 april 2026
Svar från Sugarandsyrup
Thank you so much for your 5-star review! We're thrilled to hear you loved our great prices and speedy delivery. Your satisfaction means the world to us! 🚀
Svar från Sugarandsyrup
Thank you for your kind words! We're so pleased to hear you enjoyed our great service and fast delivery. Your support means a lot to us, and we can't wait to assist you again! 🌟
Svar från Sugarandsyrup
Thank you for your wonderful review! We're delighted to hear you found the ordering process easy, our prices competitive, and delivery quick. Your feedback is greatly appreciated
Svar från Sugarandsyrup
Thank you so much for your fantastic 5-star review! We're thrilled to hear you enjoyed our fast and efficient service, as well as the quality of our product. Your support means the world to us, and we look forward to serving you again soon! 🌟
Williams service what I ordered is what…
Williams service what I ordered is what I got easy and quick
27 mars 2026
Svar från Sugarandsyrup
Thank you for your fantastic review! We're thrilled to hear that your order was exactly what you wanted—quick and easy! We truly appreciate your support and look forward to serving you again. 😊
Svar från Sugarandsyrup
Thank you for your wonderful feedback! We're delighted to hear you were impressed with our superfast delivery and great products. Your satisfaction means the world to us—thank you for choosing us! 😊
Free shipping over £20 and very quick…
Free shipping over £20 and very quick delivery,
Purchased sugar for my home baking and cake decorating buisness
23 februari 2026
Svar från Sugarandsyrup
Thank you so much for your 5-star review! We're thrilled to hear you enjoyed our free shipping and quick delivery. It’s wonderful to know we could support your home baking and cake decorating business. Happy baking, and we look forward to serving you again soon! 🍰✨
Awesome idea to sell the empty tins!
Awesome idea to sell the empty tins! Great service too, recommended.
5 januari 2026
Svar från Sugarandsyrup
Thank you so much for your kind words and recommendation! We're thrilled you love the idea of selling the empty tins and had a great experience with our service. Your support means the world to us!
Packaged arrived damaged
Packaged arrived damaged, still waiting to hear back on how to resolve this. Only way to contact is an not monitored email address
5 januari 2026
Svar från Sugarandsyrup
We’re truly sorry to hear about your damaged package. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience caused. Our team is here to help, and is resolving this for you as they are organising a replacement for the 2 damaged bags. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Item as ordered.
Item as ordered.
Delivery very poor.
Item was left on main road
Which is 600 yards from house!
There was a box for parcels but driver just “ dumped” the parcel.
Luckily it wasn’t raining.
Disappointed ☹️
29 december 2025
Svar från Sugarandsyrup
We’re glad to hear the item met your expectations, but we’re truly sorry about the inconvenience caused by the delivery experience. We understand how frustrating and disappointing this must have been, especially when there was a designated box for parcels. We’ll be addressing this with our delivery team to ensure it doesn’t happen again.
Good company bad delivery
Your company despatched the goods very quickly but after 2 promised delivery dates finally arrived at 3rd attempt over a week later
28 november 2025
Svar från Sugarandsyrup
Thank you for your feedback. We’re pleased to hear you appreciated our quick dispatch, but we’re very sorry for the delays in delivery. Unfortunately, during the busy Black Friday and Cyber Monday period, some deliveries experienced unexpected delays. If there’s anything we can do to assist further, please don’t hesitate to contact us
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