Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Se mer
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Made very welcome by the staff at Hays Travel Stourbridge and Tracy was as brilliant as usual helping us to book our holiday. Always a pleasure to visit the office and nothing is too much trouble.
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Staff always make time to listen to what we want from a holiday and are always willing to try different dates, accommodations or even destinations. We have seen Tracey the last few years and she alway... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
25 Ryemarket, DY8 1HJ, Stourbridge, Storbritannien
- 01384933326
4,9
Utmärkt
991 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Experience
The girl we dealt with Aby was fantastic. Not pushy at all, but gave my wife all the info so we could have a chat and a think at our own leisure. We returned to book and Aby dealt with us again and was so impressed with her enthusiasm and professionalism. All the staff at the branch seem really enthusiastic and knowledgeable about the holidays. Nothing is too much trouble. A credit to your brand!
7 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words. It was a pleasure to book your holiday!
Dealt with Gemma and Abbie so…
Dealt with Gemma and Abbie so knowledgeable and helpfull
It’s a pleasure to come to your shop
7 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Easy to book
28 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Beth was really helpful and didn’t just…
Beth was really helpful and didn’t just try to pick whatever came up first, she looked into every place she found in depth and set us up with a really great find, will come back to book my next holiday!
29 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review It was a pleasure to book your holiday.
Always excellent service
Always excellent service, with a smile ! we would not think of going anywhere else to book our holidays.
5 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Svar från Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
The staff were very helpful and…
The staff were very helpful and understanding. Claire found my perfect cruise to celebrate my special birthday.
25 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Cruise
Great experience in booking a holiday to Florence
Great experience in booking a holiday to Italy. I gave Claire a list of what I wanted to do and see and she met my expectations by exploring the best deal and contacting independent Italian holiday specialists.
I was even able to increase my trip for 4 days to 7 and fly from Birmingham.
Having Claire explore my preferred options and being on hand to answer all my questions has made the booking seamless and a pleasurable experience - Thankyou
24 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words. It was a pleasure to book your holiday.
Excellent service from Tracey
Excellent service from Tracey, very professional and knowledgeable.
1 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review.
An enjoyable experience with a highly…
An enjoyable experience with a highly knowledgeable and professional representative
30 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your lovely comments
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was pleasure to book your holiday
Another holiday booked
Have booked all our holidays through Stourbridge over the past few years and the staff are always friendly, helpful and professional. Thank you Beth for all your help sorting our latest holiday.
21 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure to book your Holidays and always lovely to see you both.
All the ladies in the Stourbridge…
All the ladies in the Stourbridge branch are fantastic. They are friendly, helpful and very efficient.
27 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your review.It is always a pleasure to book your Holidays.
We have not used Hays travel before but…
We have not used Hays travel before but we certainly will again. The staff were excellent and very helpful. Abigail booked our holiday for us. She was extremely polite and helpful. Thank-you very much.
17 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Abigale assisted me in making my…
Abigale assisted me in making my holiday choice. She was professional and friendly and answered all of my questions.
26 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review! It was a pleasure booking your holiday!
My experience dealing with Hays travel…
My experience dealing with Hays travel for the first time was really good! Myself and my husband dealt with Tracy who was fantastic and found us our holiday to Greece. She was very informative as this will be our first holiday to Greece and wasnt sure which area to go but Tracy was very helpful and we're really looking forward to going to crete in June.Other staff that were working were very friendly and polite would
definitely book with Hays Travel in the future
26 januari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your kind review it was a pleasure to find the right holiday for you
Always great
Always great, friendly and helpful!
Enjoyed talking about previous trips that we have booked with Hays 😊
25 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure booking your holiday.
The agent was very friendly
The agent was very friendly, professional and knowledgeable. She arranged our holiday quickly and efficiently and made our experience smooth and easy
25 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure booking your holiday.
Princess Cruise & Stay
A big thank you to Claire who in total took at least 3hrs of her time to complete the Cruise & Stay with Princess Cruise to he Eastern Caribbean.
25 januari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your kind review and we are happy that Claire managed to get it all booked for you
Svar från Hays Travel - Stourbridge
Thank you for your review.It was a pleasure to book your Holiday.
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