Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Se mer
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Made very welcome by the staff at Hays Travel Stourbridge and Tracy was as brilliant as usual helping us to book our holiday. Always a pleasure to visit the office and nothing is too much trouble.
Företaget har svarat
Staff always make time to listen to what we want from a holiday and are always willing to try different dates, accommodations or even destinations. We have seen Tracey the last few years and she alway... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
25 Ryemarket, DY8 1HJ, Stourbridge, Storbritannien
- 01384933326
4,9
Utmärkt
991 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb service
Seen straight away by a lovely young lady named Sophie who is an apprentice at the Stourbridge store. Polite, helpful and attentive to detail. Checked details with senior agents and even reassured us that the details were correct when called back later to check.
22 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for the kind review, it was a pleasure to book your holiday!
Holiday Booking Experience
We have booked all of our holidays abroad, with Beth for many years, she always manages to find exactly what we are looking for and nothing is too much trouble.
28 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review, its a pleasure to book your holiday.
Tracy was exceptional as normal with…
Tracy was exceptional as normal with her experience & thoughtful help in our choice of holiday. We are extremely happy with the way she is always patient & professional with us. She is a credit to Hays Travel.
26 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Best travel agents 100%
The care and support we have received from Hays Travel Stourbridge special thanks to Tracy, give us confidence when we are booking. Always a pleasure to go in . Everyone makes us welcome
24 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Third time we used hays travel
Third time we used hays travel. Beth remembered us and it was lovely to be able to book our holiday with her again.
23 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The lady who booked my break for me was…
The lady who booked my break for me was very friendly and helpful
9 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your holiday
First time cruisers
We were looking to book a first time cruise + feeling a bit hesitant. The customer service offered by Abigale was exceptional who was knowledgeable on the cruising experience + offered advice on what she thought would be best for us as first time cruisers. She took time to find a suitable cabin + explained all the options available when going on a cruise. We felt confident enough to go ahead and book +now look forward to the holiday.
21 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Claire was absolutely brilliant
Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .
21 februari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic
Svar från Hays Travel - Stourbridge
Thank you for your kind review. It was a pleasure to book your holiday.
Staff were super helpful
Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.
7 februari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future
Great Staff
You managed to equal the cost I had been quoted and Abbie and your team were very friendly and pleasant.
31 januari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Abbie
Abbie, was excellent. We have used Hayes travel at various branches and Stourbridge provided very good service.
18 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review it was a pleasure to book your Holiday
Amazing agent
We have used hays travel to book our last few holidays and had a great experience. So we chose to go back and again we had the same agent and I have to say Tracey was amazing at helping us find what looks to be an amazing hotel. We were not rushed and she was very knowledgeable about the different islands we looked at. We can't wait to go.
17 februari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your kind review it is always a pleasure to see you and book your holiday
Good service ,knowledgeable …
Good service ,knowledgeable staff.gave all the information needed, would use hays again.
16 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your review. It was a pleasure to book your Holiday.
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Friendly and couldn't do enough for…
Friendly and couldn't do enough for us...we wouldn't go anywhere else to book our holidays
11 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review it is always a pleasure to see you and book your holidays
Stourbridge branch…Claire at your Stourbridge branch was…
Claire at your Stourbridge branch was most helpful as always when we booked another cruise with her.
9 februari 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your kind words, it was a pleasure to book your cruise
Terry Stevens
All the staff were really helpful and Beth who booked our holiday helped us get exactly what we wanted.
8 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure booking your Holidays.
Highly recommended 10 stars ⭐️ excellent…
Highly recommended 10 stars ⭐️ excellent service very helpful and friendly staff. Very helpful when we booked our holiday
8 februari 2026
Svar från Hays Travel - Stourbridge
Thank you for your lovely review. It was a pleasure to book your Holiday.
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