Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise. Very polite. Would definitely recommend Hays travel when booking.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
Företaget har svarat
We always use Hays Travel Stourbridge and find them really welcoming and nothing is too much trouble. Tracy is perfection and always amazes us with her attention to detail, she takes the time to m... Se mer
Företaget har svarat
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy Stourbridge branch staff all make... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
25 Ryemarket, DY8 1HJ, Stourbridge, Storbritannien
- 01384933326
4,9
Utmärkt
947 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Stourbridge
Thank you so much for your kind word, a pleasure to help
Staff member listened to my…
Staff member listened to my requirements to ensure I booked the perfect holiday.
19 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review
Excellent customer service
Excellent customer service, Tracy informed & advised us to which areas /decks/cabins were best to book on the cruise.
Very polite.
Would definitely recommend Hays travel when booking.
26 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your review about the service you received in store from Tracy
Fantastic customer service .
23 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your holiday
This is the 4th cruise I have booked at…
This is the 4th cruise I have booked at the Stourbridge branch and all the staff I have come into contact with have been very efficient and friendly,very helpful.
23 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your lovely review. It is always a pleasure to book your Cruises.
Visited to book family holiday as…
Visited to book family holiday as always excellent stress free service all staff at the stourbridge branch always go above and beyond to sort everything. Thanks Gemma for booking our holiday.
20 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your lovely feedback. It was a pleasure to book your Holiday.
Rob found me and wife a good holiday…
Rob found me and wife a good holiday which he took is time founding it
21 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
The young lady was professional.
The young lady was professional and very helpful.Wedid know what we wanted and she helped us make choices within our budget.
19 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Tracy was very informative and helpful
Tracy was very informative and helpful. Came away with 1st ever cruise booking and very happy
19 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma was excellent
Gemma was excellent, she looked hard to find us the perfect holiday. She made us feel at ease and was very helpful.
18 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Lovely helpful staff.
17 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words, a pleasure to help and thank you for choosing Hays travel
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Happy Days courtesy of Hays!👍
Great staff very helpful and knowledgeable. No wonder you win awards. Everything explained during booking. Very friendly honest staff.
14 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for the lovely review it was a pleasure to book your Holiday
Gemma dealt with our holiday with great…
Gemma dealt with our holiday with great efficiency and matched what discount we had already been offered by Jet2
6 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that your holiday booking was handled with great efficiency and that we could match your discount.
A most helpful experience in booking our cruise at your Stourbridge branch would recommend your services in the future
A wonderful experience in booking our cruise very friendly staff and very informative would definitely recommend the Stourbridge branch for future bookings
1 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words! It was a pleasure to book your cruise!
Ripped off.
13 januari 2026
Hays travel consultant Tracy is…
Hays travel consultant Tracy is absolutely brilliant when it comes to her professional expertise she nows exactly what we are looking for and makes our booking easy
Stourbridge branch staff all make you feel so welcome
28 juni 2026
Svar från Hays Travel - Stourbridge
Thank you so much for your wonderful feedback! We are delighted to hear that Tracy provided such good service and made your booking easy. We appreciate your kind words about our staff.
Kind Regards
Hays Travel Birkenhead Grange
First Class Service
Booked two holidays on this visit. Lady who booked me was patient and very interested in meeting my requirements
2 juli 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind review
Svar från Hays Travel - Stourbridge
Thank you for your review. It is always a pleasure to book your Holidays.
Great girl who booked our holiday
Great girl who booked our holiday , she booked every thing for us . We have never traveled with out our partners before so she was a great help . We just cannot wait to go .
21 juni 2026
Svar från Hays Travel - Stourbridge
Thank you for your kind words and a pleasure to help
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.