Kat was so polite and made booking my holiday quick and easy, she even managed to get me an extra night and saved me £138 on the total price. I will definitely be booking with Kat again, 5 star servic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... Se mer
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... Se mer
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, Storbritannien
- 01685634023
4,9
Utmärkt
230 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really friendly with great advice and…
Really friendly with great advice and not pressured.
15 februari 2026
Svar från Hays Travel - Simon Morgan
Thanks for the 5* review Lisa, my absolute pleasure, always here if you need anything xx
Enquiry to booking our holiday
From the initial enquiry the experience was so easy, the response time was so quick and the information provide was excellent. Questions were answered effectively and efficiently in order to provide clarification and an accurate quote for our holiday, which is all booked.
2 februari 2026
Svar från Hays Travel - Simon Morgan
Always a pleasure lovely, we got there in the end didnt we lol, cant wait!! always here if you need us x
Relaxed atmosphere planning our trip.
Relaxed atmosphere during the chats which helped a lot in us choosing our trip. Friendly, experienced and a lot of suggestions and ideas.
6 februari 2026
Svar från Hays Travel - Simon Morgan
Thank you both for the kind review, Really enjoyed booking your fabulous holiday. we hope you love it and as you know we are here anytime for any questions you have. :-)
Svar från Hays Travel - Simon Morgan
thank you lovely, was lovely chatting with you. as you know im always available for anything you need. im glad we got your dream cruise booked for you xx
Great service
Great service, friendly advice, nothing to much trouble.
Booked us a great holiday to Crete at a great price. A professional travel agent. I would use them time after time. Thank you so much.
24 januari 2026
Svar från Hays Travel - Simon Morgan
Aww thank you for this kind review. we are chuffed you are happy with our service. always here if you need anything x
Great service as always from Simon
Great service as always from Simon. I always go back to him as the service is very prompt and efficient. Simon will do his best to advise on locations or make suggestions to help improve aspects of your trip. Thanks Simon
22 januari 2026
Svar från Hays Travel - Simon Morgan
Thanks Rachel, absolutely my pleasure, great customer and soo easy to chat to, here if you need anything :-)
Stess-free
Took all of the hassle out of trying to find all the different components of a packag holiday . Very friendly and prompt service.
11 januari 2026
Svar från Hays Travel - Simon Morgan
Thank you Lovely, absolutely our pleasure, were so chuffed you are happy with the service, here if you need anything x
Second cruise we have booked with
Second cruise we have booked with Simon and Kat and they are both so helpful and knowledgeable. Always ready to help with any questions we may have. Not being very computer literate I need someone I can trust to help us every step of the way. Looking forward to our first cruise which they are hosting to the Caribbean☀️✈️
16 januari 2026
Svar från Hays Travel - Simon Morgan
you are a diamond Jennet, loved chatting to you and thank you once again for booking with us, always here if you need anything. xxx
Can't speak highly enough
Can't speak highly enough. Kat was brilliant sorting our hols out. Thank you so much 🤗
16 januari 2026
Svar från Hays Travel - Simon Morgan
you are soo welcome and thank you for such a kind review. if you need anything at all. gimme a shout xx
Positive experience
Positive experience, good communication and support in finding the right holiday.
11 januari 2026
Svar från Hays Travel - Simon Morgan
Thank you for the 5* review lovely, absolutely my pleasure, thank you for booking with us x
Personal service from Simon and Kat
6 januari 2026
Svar från Hays Travel - Simon Morgan
thanks soo much for the 5* review. we really appreciate it xx
Easy and no hassle.
Easy and no hassle.
Got what I wanted and kept up to date with changes.
Straightforward
30 december 2025
Excellent service!
Excellent service!! Reply within a few minutes any time of day
Very friendly, looking forward to our little get away. Holiday was booked after a quick text, with a few details
3 januari 2026
Svar från Hays Travel - Simon Morgan
Thank you my lovely, we are so chuffed you were happy with our service, your a diamond. here if you need anything at all xx
First class service
First class service - all questions answered promptly and very easy to deal with. Thank you
18 december 2025
Svar från Hays Travel - Simon Morgan
thank you Ian, an absolute pleasure to book you holiday for you :-)
Svar från Hays Travel - Simon Morgan
Thank you lovely for the 5* review. we are always here if you need anything x
Very pleasant and helpful
Very pleasant and helpful, made the booking a doddle. Thanks
1 december 2025
Svar från Hays Travel - Simon Morgan
ahh brilliant we are chuffed you are happy with the service, thank you gareth. :-)
Nothing was too much trouble
Nothing was too much trouble.
Everything I asked for they found.
Would definitely recommend and will definitely use them again.
15 november 2025
Svar från Hays Travel - Simon Morgan
Excellent, thanks so much for the kind review Michelle, your a star xx
Svar från Hays Travel - Simon Morgan
thank you for the kind review Margaret, your an absolute diamond x
First impressions with a new travel agent FANTASTIC
I believe i dealt with Kat during my booking. She has a great sense of humour and she is also very knowledgeable. She is very happy to help with any concerns you have while making a booking. Booking was such a simple process and with great ease. 10/10 for the service.
17 oktober 2025
Svar från Hays Travel - Simon Morgan
haha this review is my favourite !! im glad you enjoyed the banter while making your booking, it was my absolute pleasure. always here if you need anything at all xx
Our favourite cruise specialists!
Kat and Simon are extremely helpful when booking a cruise. I can't recommend them enough.
20 september 2025
Svar från Hays Travel - Simon Morgan
hello lovely lady- thenk you soo much for this review. the pleasure is all ours. lots of love xx
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