Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... Se mer
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... Se mer
Företaget har svarat
This is the third cruise we have booked with Simon, each time has been straight forward and any questions answered promptly. Regarding our latest booking, I emailed about 7.45pm not expecting a resp... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, Storbritannien
- 01685634023
4,9
Utmärkt
228 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, listened to what we wanted and adapted the holiday to what we needed, selected lots of different hotels for us to choose from, as we didn't want two of the original ones which were on the itinerary, very fast and efficient and answered any questions we needed to know, explained different payments, and also told us we can ask any questions any time right up to the holiday, which is very handy to know, thankyou for all your patience advice and hard work
27 augusti 2026
Responses to my queries were quick
Responses to my queries were quick, well informed and helpful.
24 juli 2026
Booking was so easy from start to…
Booking was so easy from start to finish .
Even the payment side and reminder to pay balance on time .
Love the app with all our holiday details on and lots of helpful information on there its all in one place no separate emails to find on your phone .
Simon was very helpful and quick to deal with our booking well done 👏
13 juli 2026
Booked with ease
I had a lot of questions that were answered promptly. Easy to book. Very good customer service
11 juli 2026
Great service from Kat again
Great service from Kat again , so attentive and always manages to find us something, even with obscure dates. Booking and payment service is so easy and safe. Thanks Kat!
26 juni 2026
My experience was great from start to…
My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
26 juni 2026
Quick response via messenger from…
Quick response via messenger from Simon. Explained lots about cruising as first timers with lots of questions.
6 juni 2026
Kat & Simon went through every aspect…
Kat & Simon went through every aspect of our holiday
16 juni 2026
Excellent Company
Excellent, professional and personal service. Currently on a cruise around the Norwegian Fjords that was organised by Hays Travel and everything about it is wonderful. Huge thanks to Simon and Cath
16 juni 2026
Great Service, Simply Booking Process
Kat is always amazing. So helpful and approachable. Always great at finding what you want at a good price. Booking holidays are made much easier by great service.
12 juni 2026
Amazing
Amazing! Quick to respond and provides lots of helpful info. When it comes to booking cruises, there is no one better😊
7 juni 2026
Simon from Hays Trave
Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I think the next five months will be charged with the thrill of anticipation I haven’t felt since Santa blew his cover!
4 juni 2026
Amazing T.A’s
Kat and Simon always go above and beyond to find me exactly what I’m looking for and at the best price. They are amazing even when I keep changing things. This is the 4th ‘big trip’ I have booked with them and all been fantastic.
24 maj 2026
Excellent personal service .
14 maj 2026
Great service
Prompt service.
Good advice.
Knowledgeable.
Great deal.
Up to date information.
18 maj 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.