Lucy has patience of a Saint, me throwing different ideas at her and she still came up with exactly what we wanted. I have travel experience amd could've booked the holiday myself BUT I know how... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lucy is always professional, friendly and always finds what I'm after. This is the 3rd holiday I've booked for this year and already have one booked for February next year. She gave me great choic... Se mer
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Lucy got us the holiday we wanted she is very knowledgeable having worked in the travel industry for a lot of years. Would definitely recommend her. Chris & Tim Vine
I really can't recommend Lucy enough, we've booked several family holidays with her and each time she comes up trumps. Nothing is too much trouble for her and she's just a genuinely lovely human being... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Lucy Roberts, S73, Barnsley, Storbritannien
- 01226 698524
4,9
Utmärkt
210 omdömen
Ber kunder att lämna omdömen
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Hays Travels little gem
Yet another holiday booked for this year through the totally capable hands of Lucy Roberts. Without fail every year she has made our search for a suitable wheelchair accessible hotel,travel and destination easy and stress free for us. Lucy is so pleasant and has so much patience making sure everything we needed for our comfort and enjoyment was taken care of . I can't thank her enough and will always put our future holidays through her knowing they'll be taken care of as professionally as all the others .
1 februari 2025
Svar från Hays Travel - Lucy Roberts
Thank you for such a wonderful review. Always a pleasure to help. Lucy x
Lucy gave great advice and had…
Lucy gave great advice and had excellent knowledge when asked any questions when making our recent holiday booking. She made the whole booking process easy and enjoyable!
30 januari 2025
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave a lovely review, was a pleasure to help book your first (of many i'm sure) Cruise. Lucy x
Once again Lucy was so professional and…
Once again Lucy was so professional and very helpful. Will certainly book with Hayes Travel again. Nothing was too much trouble
30 januari 2025
Svar från Hays Travel - Lucy Roberts
Thank you once again for choosing to book your holiday with me. Always a pleasure to help. Lucy x
Lucy is amazing so knowledgeable and…
Lucy is amazing so knowledgeable and nothing was too much trouble. Her attention to detail and insider tips are priceless.
8 januari 2025
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave such a lovely review. Was a pleasure to be able to help book your fantastic cruise. Lucy :)
Excellent service from Lucy as usual…
Excellent service from Lucy as usual would only book with Lucy and jet 2
10 januari 2025
Svar från Hays Travel - Lucy Roberts
Thank you once again for booking, always a pleasure to help arrange your trips. Lucy :)
Holiday 2025
As always, Lucy was fantastic from my first query to the final booking. Wouldn't go anywhere else to book a holiday.
11 januari 2025
Svar från Hays Travel - Lucy Roberts
Thank you as always for choosing me to book your holidays with. Always a pleasure. Lucy x
Lucy is friendly/helpful gives advice…
Lucy is friendly/helpful gives advice and helps search for good deals
9 januari 2025
Svar från Hays Travel - Lucy Roberts
Thankyou so much for taking the time to leave as review. Always a pleasure to help arrange your holidays. Lucy x
Svar från Hays Travel - Lucy Roberts
Thank you once again for choosing to book with me, Was a pleasure to be able to help again. Lucy :) x
Svar från Hays Travel - Lucy Roberts
Thank you for choosing to book your holiday with me, was a pleasure to be able to help. Lucy
Licy Roberts
I’ve used Lucy Roberts several times
To book holidays and nothing is too much trouble in the search for the perfect holiday. I wouldn’t use anyone else.
27 november 2024
Svar från Hays Travel - Lucy Roberts
Thank you once again for booking, always a pleasure to help you and your family. Lucy x
Lucy was very helpful
Lucy was very helpful, upbeat and happy to answer all our questions and nothing was too much trouble for her. She was very informative about the holiday we booked. This is the second holiday we have booked with Lucy’s help and we wouldn’t go anywhere else now, perfect experience.
29 september 2024
Svar från Hays Travel - Lucy Roberts
Thank you once again for booking, was a pleasure to book such a special holiday. Lucy x
Will always come to Lucy in the future
Lucy was wonderfully helpful and gave brilliant advice. No question was too silly to ask and she went above and beyond to make sure our booking experience was excellent. I would highly recommend.
11 september 2024
Svar från Hays Travel - Lucy Roberts
Thank you so much for booking you're very special holiday with me. Lucy x
Lucy is always so helpful.
Lucy is always so helpful and makes options and details very clear. Lucy is patient when answering lots of questions and always responds very quickly.
We have booked several holidays with Lucy and will be booking many more in the future.
4 september 2024
Svar från Hays Travel - Lucy Roberts
Thank you for a lovely review, always a pleasure to help you arrange your holidays. Lucy x
Lucy was just fab!
Lucy was very knowledgeable and went above and beyond to accommodate our complex requests for a multi- generational family holiday. She was quick to respond to any questions. Fab overall experience!
31 augusti 2024
Svar från Hays Travel - Lucy Roberts
Thank you so much for taking the time to leave such a lovely review. Was a pleasure to help you find the perfect holiday! Lucy x
Very informative and helpful
Very informative and helpful. I have never been on a cruise before and Lucy was so nice and helpful fully recommended Hayes Travel.
27 augusti 2024
Svar från Hays Travel - Lucy Roberts
Thank you so much for leaving such a lovely review. Was a pleasure to book your cruise! Lucy x
Lucy researched all options to get us…
Lucy researched all options to get us the best deal. This included re-visiting different options. Lucy managed to secure us a free child place.
23 augusti 2024
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave such a lovely review. Always a pleasure to help you sort your holidays. Lucy :)
Everything was explained really well
Everything was explained really well. All the details were clearly explained. It was easy to go through the details and the booking was completed.
31 juli 2024
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave a lovely review, Was a pleasure to help you book :) Lucy x
Amazing customer service.
Amazing customer service. Nothing was too much trouble for Lucy, I had loads of questions and she answered every single one.
26 juli 2024
Svar från Hays Travel - Lucy Roberts
Thank you so much for leaving this wonderful review. Was a pleasure to help and I will be in hand to help right until you travel :) Lucy x
Excellent service from Lucy…
Just booked another holiday with Lucy as always she will answer any questions and is very easy to reach via email or telephone. Highly recommend her to book any holiday from the comfort of your own home.
22 juli 2024
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave such a lovely review, always a pleasure to help you book your amazing trips. Lucy x
Always the best experience
Always the best experience!
Lucy always puts 110% into finding the holidays we want and takes into consideration all our little requests I.e day flights, not too long of a transfer - nothing is ever too much
9 juli 2024
Svar från Hays Travel - Lucy Roberts
Thank you again for such a lovely review. Always a pleasure to help you book your holidays. Lucy x
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