Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contact... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This booking was very complicated for us We needed to swap a holiday Find a new destination & book a new one Just left everything to Lucy as usual Came up trumps although she'll probably want... Se mer
Företaget har svarat
Great service, very friendly and professional. From a brief description, Lucy was able to determine what we wanted and made great recommendations. The whole process couldn’t have been easier for us.
Företaget har svarat
Lucy is incredibly helpful and patient when it comes to finding the perfect holiday. She’s extremely knowledgeable and takes all the stress out of searching and booking. I always go to Lucy for our ho... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Lucy Roberts, S73, Barnsley, Storbritannien
- 01226 698524
4,9
Utmärkt
203 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpfull finding a perfect holiday…
Very helpfull finding a perfect holiday to suit our needs ,friendly service and great advice.
28 juli 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for taking the time to leave such a lovely review. Was a pleasure to be able to assist and I hope to be able to help again in the future. Lucy 01226 698524
Lucy
Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contacting her for advice and help. We will definitely be contacting Lucy for our next holiday. She is an asset to your company.
24 juli 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for taking the time to leave such a lovely review. Has been a pleasure helping with both of your trips this year. look forward to the next x Lucy 01226 698524
Great service
Lucy was and is always a pleasure to deal with. She makes things so easy. X
11 juli 2026
Svar från Hays Travel - Lucy Roberts
Thankyou for leaving a lovely review and for booking with me again. Pleasure to help you book such a lovely surprise x
Svar från Hays Travel - Lucy Roberts
Thankyou for taking the time to leave a review. Pleasure to help you book another holiday. xx Lucy 01226 698524
Great service, very friendly and professional
Great service, very friendly and professional. From a brief description, Lucy was able to determine what we wanted and made great recommendations. The whole process couldn’t have been easier for us.
9 juli 2026
Svar från Hays Travel - Lucy Roberts
Thank you for taking the time to leave such a kind review. Was a pleasure to be part of helping arrange your special anniversary trip. Lucy 01226 698524
Very helpful and friendly
Very helpful and friendly
Explained everything
Got me a good holiday just where I was wanting
I wouldn't hesitate to call them again
Big thanks to Lucy Roberts
8 juli 2026
Svar från Hays Travel - Lucy Roberts
Thankyou so much for taking the time to leave such a lovely review. Was a pleasure to help you arrange your holiday. Lucy - 01226 698524
Very helpful
Very helpful, made a few changes and nothing was an issue for Lucy she got us the best deal and was very polite and professional
11 juni 2026
Svar från Hays Travel - Lucy Roberts
Thankyou so much for leaving a lovely review. Was a pleasure to help organise your family holiday. Lucy 01226 698524
Another top job
This booking was very complicated for us
We needed to swap a holiday
Find a new destination & book a new one
Just left everything to Lucy as usual
Came up trumps although she'll probably want to block my number lol
Wouldn't use anybody else
Brilliant job 👏
16 juni 2026
Svar från Hays Travel - Lucy Roberts
Thankyou as always for trusting me with your trips! Lucy - 01226 698524
Lucy was very knowledgeable and…
Lucy was very knowledgeable and helpful, answered all questions I had, lovely and friendly would deffo recommend x
14 maj 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for a lovely review. Was a pleasure to help you sort you holiday.
Lucy - 01226 698524
Excellent communication through out…
Excellent communication through out both bookings. Lucy is so helpful with any questions you have and offers great advice. Just booked our second holiday with Lucy and can't wait 😁
Service is 100%
6 maj 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Lucy was patient and listened to how I…
Lucy was patient and listened to how I wanted my Taylor made holiday and she met all my requirements! Communication was great and efficient and couldn’t be happier with the service Lucy provided!
16 april 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist on such an exciting trip Lucy 01226 698524 :)
Fantastic
As always, Lucy couldn't do enough to find us the perfect holiday. Always finds us plenty of options, gives great advice and resolves any issues with ease.
Cannot recommend Lucy enough!!
15 april 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Great experience
Great experience. Lucy was fantastic she worked out everything for our holiday, no problem at all.
18 mars 2026
Svar från Hays Travel - Lucy Roberts
Thankyou for taking the time to leave a lovely review. Pleasure to help :)
As always Lucy’s experience of the…
As always Lucy’s experience of the travel industry is vast.
And we have just booked three great holidays with her.
Would definitely recommend Lucy to anyone.
Nothings to much trouble.
Excellent service.
19 mars 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Bravo Lucy
We have used Lucy for a number of years now. Her service is always first class, she has always put us first and has always provided us with great holidays at great prices.
10 mars 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me yet again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Booked with Lucy before and did again…
Booked with Lucy before and did again for an upcoming city break. Really professional and helpful and literally sorts everything out so you don’t have to. Will be using again without a doubt.. She’s brill
3 mars 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for choosing to book with me again. Was a pleasure to be able to assist again. Lucy 01226 698524 :)
Always a pleasure
Always a pleasure to book with Lucy, very friendly, professional and nothing is too much trouble. I won't book with anyone else.
24 februari 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for leaving such a lovely review, Its always a pleasure to help you sort your adventures, Lucy 01226 698524
Lucy at Hayes A*
We have used Lucy at Hayes travel for the last four years. She delivers every time with our wish list. Patient and thorough and so responsive. We are not the easiest of customers, and can be very indecisive, this is never a problem for Lucy! I would recommend Hayes (Lucy) to anyone looking to book a holiday, absolutely A* service.
22 februari 2026
Svar från Hays Travel - Lucy Roberts
Thank you so much for such a kind review, always a pleasure to help you book your family holidays. Lucy 01226 698524
Svar från Hays Travel - Lucy Roberts
Thank you once again or choosing me to help book your holiday, a pleasure once again. Lucy 01226 698524
Friendly and helpful travel advisor
Great travel advisor, very helpful and knowledgeable. Very much looking forward to our booking at a bargain price!
28 januari 2026
Svar från Hays Travel - Lucy Roberts
Thank you for leaving such a lovely review. Was a pleasure to help arrange your holiday. Lucy 01226 698524
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.